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  • Staff

Hello scubascott

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had

Gringo

Link to post
Share on other sites

Thanks Gringo!

Problems include randomly redirected to fake search pages, computer randomly running slow, on start up it shows a message that says something like "ddl" and "cant load users\scott\AppData\Temp\" (likely caused by me trying to remove it, please let me know if you need exact message)

Security Check Log:

Results of screen317's Security Check version 0.99.61

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 7 Update 15

Java version out of Date!

Adobe Flash Player 11.6.602.171

Mozilla Firefox (19.0.2)

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

DDS Log 1:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 1/31/2010 8:20:15 AM

System Uptime: 3/12/2013 5:11:57 AM (4 hours ago)

.

Motherboard: Hewlett-Packard | | 3634

Processor: Intel® Core2 Duo CPU P9300 @ 2.26GHz | Intel® Genuine processor | 2267/266mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 281 GiB total, 178.463 GiB free.

D: is FIXED (NTFS) - 15 GiB total, 5.078 GiB free.

E: is FIXED (FAT32) - 2 GiB total, 1.501 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP658: 2/21/2013 11:08:43 AM - Installed Java 7 Update 15

RP659: 2/21/2013 12:38:30 PM - Installed ACI Collection 2010 SP2.9.

RP660: 2/21/2013 12:47:38 PM - Installed ACIGo.EService Update 8.6.8

RP661: 2/21/2013 12:48:06 PM - Installed BuildFax.EService Update 8.7.101

RP662: 2/23/2013 9:38:23 AM - Windows Update

RP663: 2/26/2013 4:56:01 PM - Windows Update

RP664: 3/3/2013 9:06:25 PM - Windows Update

RP665: 3/7/2013 9:18:49 AM - Windows Update

RP666: 3/11/2013 8:45:01 AM - Windows Update

RP667: 3/11/2013 1:52:53 PM - Installed Microsoft Fix it 50267

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

7-Zip 4.65

ACI Collection 32

ACI Delivery Client SP2.7

ACI Desktop Additional Components

ACI Sketch™

ACIGo.EService Update 8.6.8

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Apex IV Standard - v3.2

BrokerMetrics

BuildFax.EService Update 8.7.101

Carbonite

e-Sword

Google Earth Plug-in

Google Update Helper

GoToMeeting 4.5.0.457

GPL Ghostscript 8.64

Hewlett-Packard ACLM.NET v1.1.0.0

HP Customer Experience Enhancements

HP Officejet Pro 8500 A910 Basic Device Software

HP Officejet Pro 8500 A910 Help

HP Product Detection

HP Web Camera

HP Webcam

I.R.I.S. OCR

IDT Audio

Intel® Graphics Media Accelerator Driver

Intel® TV Wizard

Internet TV for Windows Media Center

Java 7 Update 15

Java Auto Updater

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Small Business 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mozilla Firefox 19.0.2 (x86 en-US)

Mozilla Maintenance Service

Nitro Reader 2

PDF reDirect (remove only)

PDFill PDF Editor with FREE Writer and Free Tools

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Sierra Wireless USB MUX Driver Package

Synaptics Pointing Device Driver

UAD WebUpdate 9.1.47

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

WebEx

.

==== Event Viewer Messages From Past Week ========

.

3/9/2013 10:23:47 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the CarboniteService service, but this action failed with the following error: An instance of the service is already running.

3/9/2013 10:22:47 AM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

3/7/2013 8:58:52 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.145.1028.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9203.0 Error code: 0x80240022 Error description: The program can't check for definition updates.

3/7/2013 8:58:52 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.145.1028.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9203.0 Error code: 0x80240022 Error description: The program can't check for definition updates.

3/6/2013 10:19:52 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.145.1028.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9203.0 Error code: 0x80072f78 Error description: The server returned an invalid or unrecognized response

3/11/2013 5:13:24 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{09CBD6D9-0FD2-45FE-B768-49A54D01249D} because another computer on the network has the same name. The server could not start.

3/11/2013 5:03:53 PM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The system cannot find the file specified.

3/11/2013 5:01:52 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom

3/11/2013 2:26:27 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

3/11/2013 2:18:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

3/11/2013 2:18:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

3/11/2013 2:18:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

3/11/2013 2:18:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

3/11/2013 2:18:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

3/11/2013 2:18:50 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service CarboniteService with arguments "" in order to run the server: {36471C67-6A93-4434-92CC-4C614CD06666}

3/11/2013 2:18:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

3/11/2013 2:18:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD cdrom CSC DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

3/11/2013 2:18:35 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

3/10/2013 9:33:40 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Scott-ProBook\Scott SID (S-1-5-21-3624446373-1138138270-1440160353-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

3/10/2013 9:33:40 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Scott-ProBook\Scott SID (S-1-5-21-3624446373-1138138270-1440160353-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

DDS Log 2:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.15.2

Run by Scott at 9:00:34 on 2013-03-12

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2972.1355 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Program Files\IDT\WDM\STacSV.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\IDT\WDM\aestsrv.exe

C:\Windows\system32\atashost.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_171_ActiveX.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\PROGRA~1\NITROP~1\READER~1\NITROP~4.EXE

C:\PROGRA~1\NITROP~1\READER~1\Nitro_PIPAssistant.exe

C:\Users\Scott\Desktop\SecurityCheck.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\notepad.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\system32\svchost.exe -k defragsvc

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://asgltd.dyndns.org/

uSearch Bar = Preserve

uProxyServer = hxxp=127.0.0.1:64353

uProxyOverride = <local>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

uRun: [Downloaded Installations] rundll32.exe "c:\users\scott\appdata\local\temp\",CompressFramesInfoW

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe

Trusted Zone: chase.com

DPF: {172826E5-EC1B-402E-9782-02E3D087E008} - hxxps://skyfex.com/download/en/skyfex.exe

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1007

TCP: Interfaces\{4817726C-07E2-4B20-BF45-8DF6A00B82C0} : DHCPNameServer = 192.168.42.129

TCP: Interfaces\{76DDE9EE-02A2-42C1-A7C4-D0C69A02D87E} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{A20282E9-8277-4944-88D9-F193C712E2B4} : DHCPNameServer = 66.233.235.12 75.94.255.12

TCP: Interfaces\{D5FE1B10-B494-4801-BF9C-AD72043C4F1D} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\2456C6B696E6F5052756F5E4F5545413642334 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\2456C6B696E6F574B2D494D4F4F575962756C6563737F5546353932393 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\2456C6B696E6F574F575962756C6563737F5035314539324 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\2456C6B696E6F5E4B2F5445313932303 : DHCPNameServer = 192.168.2.1 192.168.2.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\2456C6B696E6F5E4B2F5631373234483 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{D91B5A39-82EB-4BF2-8062-4E380F48DEEB}\65562796A7F6E6024425F49444022514A5250283032363 : DHCPNameServer = 192.168.43.1

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\scott\appdata\roaming\mozilla\firefox\profiles\o7vrihxh.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxp://asgltd.dyndns.org/

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\nitro pdf\reader 2\npdf.dll

FF - plugin: c:\program files\nitro pdf\reader 2\npnitroie.dll

FF - plugin: c:\program files\nitro pdf\reader 2\npnitromozilla.dll

FF - plugin: c:\users\scott\appdata\roaming\mozilla\firefox\profiles\o7vrihxh.default\extensions\logmeinclient@logmein.com\plugins\npLMI64.dll

FF - plugin: c:\users\scott\appdata\roaming\mozilla\firefox\profiles\o7vrihxh.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_6_602_171.dll

FF - plugin: c:\windows\system32\npdeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

FF - ExtSQL: 2013-02-25 15:54; LogMeInClient@logmein.com; c:\users\scott\appdata\roaming\mozilla\firefox\profiles\o7vrihxh.default\extensions\LogMeInClient@logmein.com

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]

R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2012-3-12 81920]

R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2010-11-8 20360]

R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2010-7-16 26168]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-11 398184]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-9-11 682344]

R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 100328]

R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\nitro pdf\reader 2\NitroPDFReaderDriverService2.exe [2012-8-22 184848]

R3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2010-4-14 45736]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-5-25 21104]

R3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETwNs32.sys [2012-3-12 6814720]

R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 HP Support Assistant Service;HP Support Assistant Service;"c:\program files\hewlett-packard\hp support framework\hpsa_service.exe" --> c:\program files\hewlett-packard\hp support framework\hpsa_service.exe [?]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 bcm;WiMAX Network Adapter;c:\windows\system32\drivers\drxvi314.sys [2010-3-26 319488]

S3 bcmbusctr;WiMAX Bus Driver;c:\windows\system32\drivers\BcmBusCtr.sys [2010-3-26 51456]

S3 CACLEARWIRE;Clearwire Con App Svc;"c:\program files\clearwire\connection manager\conappssvc.exe" /n "caclearwire" --> c:\program files\clearwire\connection manager\ConAppsSvc.exe [?]

S3 CLEARWIRERcAppSvc;Clearwire RcAppSvc;"c:\program files\clearwire\connection manager\rcappsvc.exe" /n "clearwirercappsvc" --> c:\program files\clearwire\connection manager\RcAppSvc.exe [?]

S3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2012-3-12 6758912]

S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-11-16 14848]

S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2012-11-16 49664]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-25 1343400]

.

=============== Created Last 30 ================

.

2013-03-12 13:48:26 60872 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{f6dec76a-2bde-43c9-8545-a6edaa07c5ab}\offreg.dll

2013-03-11 23:43:02 6954968 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{f6dec76a-2bde-43c9-8545-a6edaa07c5ab}\mpengine.dll

2013-03-11 18:10:25 -------- d-----w- c:\users\scott\appdata\roaming\SUPERAntiSpyware.com

2013-03-11 17:50:08 -------- d-----w- c:\users\scott\appdata\local\NPE

2013-03-11 17:50:08 -------- d-----w- c:\programdata\Norton

2013-03-11 16:40:42 6954968 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-02-24 18:19:20 -------- d-----w- c:\windows\pss

2013-02-21 17:10:24 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-02-14 14:53:42 169984 ----a-w- c:\windows\system32\winsrv.dll

.

==================== Find3M ====================

.

2013-02-27 18:59:18 71024 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-02-27 18:59:18 691568 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-21 17:10:13 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-02-21 17:10:13 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-30 10:53:21 232336 ------w- c:\windows\system32\MpSigStub.exe

2013-01-23 13:12:06 9584 ----a-w- c:\windows\system32\ractrlkeyhook.dll

2013-01-20 21:59:04 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-01-20 21:59:04 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2013-01-05 05:00:15 3967848 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-01-05 05:00:11 3913064 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-04 03:00:29 2347008 ----a-w- c:\windows\system32\win32k.sys

2013-01-03 05:05:20 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-01-03 05:04:43 187752 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

2012-12-20 12:53:51 981504 ----a-w- c:\windows\system32\wininet.dll

2012-12-20 11:20:29 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2012-12-16 14:13:28 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13:20 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

.

============= FINISH: 9:00:55.78 ===============

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  • Staff

Hello scubascott

These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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AdwCleaner results below, RougeKiller to follow

# AdwCleaner v2.114 - Logfile created 03/12/2013 at 12:50:45

# Updated 05/03/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (32 bits)

# User : Scott - SCOTT-PROBOOK

# Boot Mode : Normal

# Running from : C:\Users\Scott\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Ask

Folder Deleted : C:\ProgramData\boost_interprocess

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\o7vrihxh.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [993 octets] - [12/03/2013 12:50:45]

########## EOF - C:\AdwCleaner[s1].txt - [1052 octets] ##########

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Sorry Gringo, i made the mistake of double clicking the icon instead of right click and run as administrator. The program froze while performing delete and shut down. It says "RogueKiller already running" when i try to restart it by right click and run as admin. Figured i should check with you before doing anything else. Sorry again for not following directions!

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ok, ran through

RougeKiller report

RogueKiller V8.5.2 [Mar 9 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : Scott [Admin rights]

Mode : Remove -- Date : 03/12/2013 16:38:21

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (hxxp=127.0.0.1:64353) -> NOT REMOVED, USE PROXYFIX

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9320423AS ATA Device +++++

--- User ---

[MBR] 23401ac550010db6934837b447952c93

[bSP] e2a01e5662ca7b7539cfcfe6a493fa7b : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 287833 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 589484032 | Size: 15360 Mo

2 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 620941312 | Size: 2043 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[3]_D_03122013_02d1638.txt >>

RKreport[1]_S_03122013_02d1304.txt ; RKreport[2]_S_03122013_02d1452.txt ; RKreport[3]_D_03122013_02d1638.txt

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  • Staff

Hello scubascott

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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no problems encountered, ran through scan fine. have tried searching with no re-directs, compter appears to run faster (although re-direct and slow speed were intermittent). Scan results are below. Thanks Gringo!

ComboFix 13-03-12.02 - Scott 03/12/2013 20:39:56.1.2 - x86

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2972.1966 [GMT -5:00]

Running from: c:\users\Scott\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Scott\Documents\~WRL2446.tmp

D:\install.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-02-13 to 2013-03-13 )))))))))))))))))))))))))))))))

.

.

2013-03-13 01:48 . 2013-03-13 01:48 -------- d-----w- c:\users\Scott\AppData\Local\temp

2013-03-13 01:48 . 2013-03-13 01:48 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-12 19:32 . 2013-03-12 19:32 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F6DEC76A-2BDE-43C9-8545-A6EDAA07C5AB}\MpKslf780ea58.sys

2013-03-12 18:06 . 2013-03-12 18:06 -------- d-----w- c:\users\Scott\AppData\Local\CrashDumps

2013-03-11 23:43 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F6DEC76A-2BDE-43C9-8545-A6EDAA07C5AB}\mpengine.dll

2013-03-11 18:10 . 2013-03-11 18:10 -------- d-----w- c:\users\Scott\AppData\Roaming\SUPERAntiSpyware.com

2013-03-11 17:50 . 2013-03-11 17:57 -------- d-----w- c:\users\Scott\AppData\Local\NPE

2013-03-11 17:50 . 2013-03-11 17:50 -------- d-----w- c:\programdata\Norton

2013-03-11 16:40 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-02-21 17:10 . 2013-02-21 17:10 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-02-14 14:53 . 2013-01-04 04:50 169984 ----a-w- c:\windows\system32\winsrv.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-12 20:59 . 2012-08-24 14:55 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-12 20:59 . 2012-08-24 14:55 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-21 17:10 . 2012-10-22 14:50 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-02-21 17:10 . 2010-12-19 17:57 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-30 10:53 . 2010-01-31 14:36 232336 ------w- c:\windows\system32\MpSigStub.exe

2013-01-23 13:12 . 2013-01-23 13:12 9584 ----a-w- c:\windows\system32\ractrlkeyhook.dll

2013-01-20 21:59 . 2013-01-20 21:59 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-01-20 21:59 . 2010-10-25 03:25 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2012-12-16 14:13 . 2012-12-24 15:06 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-24 15:06 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 22:49 . 2012-05-25 18:57 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-08 15:53 . 2013-03-08 15:52 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-12-05 04:23 1019976 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-12-05 04:23 1019976 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-12-05 04:23 1019976 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2012-03-12 495708]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"Carbonite Backup"="c:\program files\Carbonite\Carbonite Backup\CarboniteUI.exe" [2012-12-05 1065032]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]

R3 bcm;WiMAX Network Adapter;c:\windows\system32\DRIVERS\drxvi314.sys [x]

R3 bcmbusctr;WiMAX Bus Driver;c:\windows\system32\DRIVERS\BcmBusCtr.sys [x]

R3 CACLEARWIRE;Clearwire Con App Svc;c:\program files\Clearwire\Connection Manager\ConAppsSvc.exe [x]

R3 CLEARWIRERcAppSvc;Clearwire RcAppSvc;c:\program files\Clearwire\Connection Manager\RcAppSvc.exe [x]

R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETw5s32.sys [x]

R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [x]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S1 MpKslf780ea58;MpKslf780ea58;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F6DEC76A-2BDE-43C9-8545-A6EDAA07C5AB}\MpKslf780ea58.sys [x]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [x]

S2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [x]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [x]

S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]

S2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe [x]

S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

S3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETwNs32.sys [x]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - MPKSLF780EA58

*Deregistered* - TrueSight

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

GPSvcGroup REG_MULTI_SZ GPSvc

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-13 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-24 20:59]

.

2013-03-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-03 23:19]

.

2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-03 23:19]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://asgltd.dyndns.org/

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

Trusted Zone: chase.com

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{09CBD6D9-0FD2-45FE-B768-49A54D01249D}: NameServer = 64.105.189.26 64.105.179.138

DPF: {172826E5-EC1B-402E-9782-02E3D087E008} - hxxps://skyfex.com/download/en/skyfex.exe

FF - ProfilePath - c:\users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\o7vrihxh.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxp://asgltd.dyndns.org/

FF - ExtSQL: 2013-02-25 15:54; LogMeInClient@logmein.com; c:\users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\o7vrihxh.default\extensions\LogMeInClient@logmein.com

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-03-12 20:49:55

ComboFix-quarantined-files.txt 2013-03-13 01:49

.

Pre-Run: 191,204,831,232 bytes free

Post-Run: 191,266,160,640 bytes free

.

- - End Of File - - C792F8FD955A301D06ACC4FC925BBBFD

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  • Staff

Hello scubascott

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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seems to be running fine, although i am afraid to go to any websites with my security stuff turned off. the log is basically chinese to me but i see "carbonite" on the reports. should i have turned off carbonite before running? Repair log is below

ComboFix 13-03-12.02 - Scott 03/12/2013 21:28:19.2.2 - x86

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2972.1784 [GMT -5:00]

Running from: c:\users\Scott\Desktop\ComboFix.exe

Command switches used :: c:\users\Scott\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-02-13 to 2013-03-13 )))))))))))))))))))))))))))))))

.

.

2013-03-13 02:33 . 2013-03-13 02:33 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-13 01:49 . 2013-03-13 02:33 -------- d-----w- c:\users\Scott\AppData\Local\temp

2013-03-12 19:32 . 2013-03-12 19:32 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F6DEC76A-2BDE-43C9-8545-A6EDAA07C5AB}\MpKslf780ea58.sys

2013-03-12 18:06 . 2013-03-12 18:06 -------- d-----w- c:\users\Scott\AppData\Local\CrashDumps

2013-03-11 23:43 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F6DEC76A-2BDE-43C9-8545-A6EDAA07C5AB}\mpengine.dll

2013-03-11 18:10 . 2013-03-11 18:10 -------- d-----w- c:\users\Scott\AppData\Roaming\SUPERAntiSpyware.com

2013-03-11 17:50 . 2013-03-11 17:57 -------- d-----w- c:\users\Scott\AppData\Local\NPE

2013-03-11 17:50 . 2013-03-11 17:50 -------- d-----w- c:\programdata\Norton

2013-03-11 16:40 . 2013-02-08 00:45 6954968 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-02-21 17:10 . 2013-02-21 17:10 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-02-14 14:53 . 2013-01-04 04:50 169984 ----a-w- c:\windows\system32\winsrv.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-12 20:59 . 2012-08-24 14:55 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-12 20:59 . 2012-08-24 14:55 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-02-21 17:10 . 2012-10-22 14:50 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-02-21 17:10 . 2010-12-19 17:57 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-30 10:53 . 2010-01-31 14:36 232336 ------w- c:\windows\system32\MpSigStub.exe

2013-01-23 13:12 . 2013-01-23 13:12 9584 ----a-w- c:\windows\system32\ractrlkeyhook.dll

2013-01-20 21:59 . 2013-01-20 21:59 195296 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2013-01-20 21:59 . 2010-10-25 03:25 100328 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2012-12-16 14:13 . 2012-12-24 15:06 295424 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-24 15:06 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-14 22:49 . 2012-05-25 18:57 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-08 15:53 . 2013-03-08 15:52 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-12-05 04:23 1019976 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-12-05 04:23 1019976 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-12-05 04:23 1019976 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-12 137752]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-12 171032]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-12 172568]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2012-03-12 495708]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"Carbonite Backup"="c:\program files\Carbonite\Carbonite Backup\CarboniteUI.exe" [2012-12-05 1065032]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]

R3 bcm;WiMAX Network Adapter;c:\windows\system32\DRIVERS\drxvi314.sys [x]

R3 bcmbusctr;WiMAX Bus Driver;c:\windows\system32\DRIVERS\BcmBusCtr.sys [x]

R3 CACLEARWIRE;Clearwire Con App Svc;c:\program files\Clearwire\Connection Manager\ConAppsSvc.exe [x]

R3 CLEARWIRERcAppSvc;Clearwire RcAppSvc;c:\program files\Clearwire\Connection Manager\RcAppSvc.exe [x]

R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETw5s32.sys [x]

R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [x]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S1 MpKslf780ea58;MpKslf780ea58;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F6DEC76A-2BDE-43C9-8545-A6EDAA07C5AB}\MpKslf780ea58.sys [x]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [x]

S2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [x]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [x]

S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]

S2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe [x]

S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

S3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETwNs32.sys [x]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - MPKSLF780EA58

*Deregistered* - TrueSight

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

GPSvcGroup REG_MULTI_SZ GPSvc

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-13 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-24 20:59]

.

2013-03-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-03 23:19]

.

2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-03-03 23:19]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://asgltd.dyndns.org/

uInternet Settings,ProxyServer = http=127.0.0.1:64353

uInternet Settings,ProxyOverride = <local>

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

Trusted Zone: chase.com

TCP: DhcpNameServer = 192.168.1.1

DPF: {172826E5-EC1B-402E-9782-02E3D087E008} - hxxps://skyfex.com/download/en/skyfex.exe

FF - ProfilePath - c:\users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\o7vrihxh.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxp://asgltd.dyndns.org/

FF - ExtSQL: 2013-02-25 15:54; LogMeInClient@logmein.com; c:\users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\o7vrihxh.default\extensions\LogMeInClient@logmein.com

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'Explorer.exe'(6084)

c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

Completion time: 2013-03-12 21:34:29

ComboFix-quarantined-files.txt 2013-03-13 02:34

ComboFix2.txt 2013-03-13 01:49

.

Pre-Run: 191,308,886,016 bytes free

Post-Run: 191,273,111,552 bytes free

.

- - End Of File - - 141F6C88815DF45207DAEDA9B3EBE031

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  • Staff

Hello scubascott

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box


C:\Qoobox\Add-Remove Programs.txt

  • click ok

copy and paste the report into this topic for me to review

Gringo

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Update for Microsoft Office 2007 (KB2508958)

7-Zip 4.65

ACI Collection 32

ACI Delivery Client SP2.7

ACI Desktop Additional Components

ACI Sketch™

ACIGo.EService Update 8.6.8

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Apex IV Standard - v3.2

BrokerMetrics

BuildFax.EService Update 8.7.101

Carbonite

e-Sword

Google Earth Plug-in

Google Update Helper

GoToMeeting 4.5.0.457

GPL Ghostscript 8.64

Hewlett-Packard ACLM.NET v1.1.0.0

HP Customer Experience Enhancements

HP Officejet Pro 8500 A910 Basic Device Software

HP Officejet Pro 8500 A910 Help

HP Product Detection

HP Web Camera

HP Webcam

I.R.I.S. OCR

IDT Audio

Intel® Graphics Media Accelerator Driver

Intel® TV Wizard

Internet TV for Windows Media Center

Java 7 Update 15

Java Auto Updater

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Small Business 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mozilla Firefox 19.0.2 (x86 en-US)

Mozilla Maintenance Service

Nitro Reader 2

PDF reDirect (remove only)

PDFill PDF Editor with FREE Writer and Free Tools

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Sierra Wireless USB MUX Driver Package

Synaptics Pointing Device Driver

UAD WebUpdate 9.1.47

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

WebEx

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Java 7 Update 15

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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MBAM ran fin, log below. HiJackthis came up with an error message saying it could not create a log, but made one anyway, see below

HiJackthis log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:25:50 PM, on 3/12/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Windows\Explorer.exe

C:\Users\Scott\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asgltd.dyndns.org/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:64353

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe

O16 - DPF: {172826E5-EC1B-402E-9782-02E3D087E008} - https://skyfex.com/download/en/skyfex.exe

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com//activex/ractrl.cab?lmi=1007

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\aestsrv.exe

O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\system32\atashost.exe

O23 - Service: Clearwire Con App Svc (CACLEARWIRE) - Unknown owner - C:\Program Files\Clearwire\Connection Manager\ConAppsSvc.exe (file missing)

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: Clearwire RcAppSvc (CLEARWIRERcAppSvc) - Unknown owner - C:\Program Files\Clearwire\Connection Manager\RcAppSvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: HP Support Assistant Service - Unknown owner - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe (file missing)

O23 - Service: HP Software Framework Service (hpqwmiex) - Unknown owner - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe (file missing)

O23 - Service: HP Service (hpsrv) - Hewlett-Packard Company - C:\Windows\system32\Hpservice.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: NitroPDFReaderDriverCreatorReadSpool2 (NitroReaderDriverReadSpool2) - Nitro PDF Software - C:\Program Files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe

O23 - Service: @%SystemRoot%\system32\stlang.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe

--

End of file - 5142 bytes

MBAM:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:25:50 PM, on 3/12/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Windows\Explorer.exe

C:\Users\Scott\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asgltd.dyndns.org/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:64353

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe

O16 - DPF: {172826E5-EC1B-402E-9782-02E3D087E008} - https://skyfex.com/download/en/skyfex.exe

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com//activex/ractrl.cab?lmi=1007

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\aestsrv.exe

O23 - Service: WebEx Service Host for Support Center (atashost) - WebEx Communications, Inc. - C:\Windows\system32\atashost.exe

O23 - Service: Clearwire Con App Svc (CACLEARWIRE) - Unknown owner - C:\Program Files\Clearwire\Connection Manager\ConAppsSvc.exe (file missing)

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: Clearwire RcAppSvc (CLEARWIRERcAppSvc) - Unknown owner - C:\Program Files\Clearwire\Connection Manager\RcAppSvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: HP Support Assistant Service - Unknown owner - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe (file missing)

O23 - Service: HP Software Framework Service (hpqwmiex) - Unknown owner - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe (file missing)

O23 - Service: HP Service (hpsrv) - Hewlett-Packard Company - C:\Windows\system32\Hpservice.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: NitroPDFReaderDriverCreatorReadSpool2 (NitroReaderDriverReadSpool2) - Nitro PDF Software - C:\Program Files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe

O23 - Service: @%SystemRoot%\system32\stlang.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe

--

End of file - 5142 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Hello scubascott

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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