Security hijack

shantk · April 21, 2012

Hi.

This is my parent's computer and yesterday my mom stated she was getting a "sandbox" pop-up from Avast. After checking scan results, I found the computer had picked up something maybe 5 days earlier but this pop-up started yesterday (protector-bqgc.exe). I am usually pretty good at cleaning up this computer when it gets infected but after some research on my laptop I'm not sure I got all of it.

After running another scan with Avast, it showed an infection (Java related) so I also performed a boot scan which then came back clean. Upon the reboot, I tried to open MBAM and nothing happened which raised red flags to me. I was able to install SuperAntiSpyware and she lit up like the 4th of July when the scan was initiated. It showed 1502 instances of Security Hijack. I finished the scan, rebooted, etc. and was finally able to get MBAM to open. I was also finally able to delete that protector thing out of the C: drive as well. However, I tried to run a full MBAM scan last night and told my mom just to leave the computer on and I'd deal with the results this morning. Unfortunately, SAS causes a blue screen of death on this system and that is what I woke up to with no MBAM results which had showed 2 infections while running last night. A quick scan showed 2 infections this morning. I re-ran MBAM this afternoon (which came back clean) as well as dds and they appear below.

I plan on getting a new desktop because this one is slowly failing but I want to be sure this one is clean before I save/transfer any files.

Thanks!

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Dave and Debby at 13:39:23 on 2012-04-21

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.433 [GMT -4:00]

.

AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

FW: ZoneAlarm Free Firewall *Enabled*

.

============== Running Processes ===============

.

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe

C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Secunia\PSI\sua.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\CheckPoint\ZAForceField\ForceField.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Yahoo!\Common\YMailAdvisor.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\AVAST Software\Avast\avastUI.exe

C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\WINDOWS\system32\wscntfy.exe

.

============== Pseudo HJT Report ===============

.

uSearch Page =

uDefault_Page_URL = hxxp://www.msn.com

uSearch Bar =

mStart Page = hxxp://www.yahoo.com

uInternet Connection Wizard,ShellNext = iexplore

mSearchAssistant =

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

uURLSearchHooks: H - No File

uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll

{6ebf7485-159f-4bff-a14f-b9e3aac4465b}

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll

TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll

TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: {66F2E20D-0DA8-4C11-A9C8-DD8477B88ACD} - No File

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [YMailAdvisor] "c:\program files\yahoo!\common\YMailAdvisor.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin

mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"

mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE

mRun: [intelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"

mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui

mRun: [iSW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"

mRun: [ZoneAlarm] c:\program files\checkpoint\zonealarm\zatray.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 0 (0x0)

IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - {73F7F495-A325-4C52-BE48-5F97FA511E89}

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll

IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL

LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B}

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204

DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll

DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB

DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} - hxxp://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}

DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab

DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1309987020485

DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499}

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182989482750

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5}

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} - hxxp://download-games.pogo.com/online2/pogo/mahjong_escape_ancient_japan/SpinTopGamesLauncher.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}

DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab

DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB

DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://24.58.255.199/activex/AMC.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7}

DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{9EBAEC21-FE40-4AE3-9B62-33AA9BB9D5D8} : DhcpNameServer = 192.168.1.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll c:\windows\system32\avgrsstx.dll c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\google\google~1\GOEC62~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

SEH: {4F07DA45-8170-4859-9B5F-037EF2970034} - No File

Hosts: 127.0.0.1 www.spywareinfo.com

.

============= SERVICES / DRIVERS ===============

.

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-12-13 239168]

R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2010-12-13 338880]

R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2010-12-13 656320]

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-7-2 612184]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-7-2 337880]

R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-5-21 101720]

R1 Vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2011-11-9 525840]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-7-2 20696]

R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-7-2 44768]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2010-3-20 54752]

R2 ISWKL;ZoneAlarm Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2011-11-3 27016]

R2 IswSvc;ZoneAlarm Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2011-11-3 497280]

R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-1-10 399416]

R2 vsmon;TrueVector Internet Monitor;c:\program files\checkpoint\zonealarm\vsmon.exe -service --> c:\program files\checkpoint\zonealarm\vsmon.exe -service [?]

S1 SABKUTIL;SABKUTIL;\??\c:\program files\superantispyware\sabkutil.sys --> c:\program files\superantispyware\SABKUTIL.sys [?]

S2 Ca50xav;Icatch(V) Video Camera Device;c:\windows\system32\drivers\ca50xav.sys [2008-11-10 515803]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2012-3-3 136176]

S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 288112]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-10 253088]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2012-3-3 136176]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]

S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-4-20 32072]

S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]

S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsauxs.exe --> c:\program files\pc tools security\pctsAuxs.exe [?]

S3 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctssvc.exe --> c:\program files\pc tools security\pctsSvc.exe [?]

S3 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-1-10 993848]

S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-10 14336]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]

S4 RsFx0103;RsFx0103 Driver;c:\windows\system32\drivers\RsFx0103.sys [2009-3-30 239336]

S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2009-3-30 366936]

.

=============== Created Last 30 ================

.

2012-04-21 01:28:46 32072 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2012-04-10 21:34:52 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-04-04 20:17:00 11264 ----a-w- c:\windows\system32\SpOrder.dll

2012-04-04 15:53:30 -------- d-----w- c:\program files\Anvisoft

2012-04-04 05:53:56 182160 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

.

==================== Find3M ====================

.

2012-04-14 01:26:27 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2012-04-04 19:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-03-07 00:15:19 41184 ----a-w- c:\windows\avastSS.scr

2012-03-07 00:03:51 612184 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll

2012-03-01 11:01:32 43520 ----a-w- c:\windows\system32\licmgr10.dll

2012-03-01 11:01:32 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll

2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll

2012-02-29 12:17:40 385024 ----a-w- c:\windows\system32\html.iec

2012-02-18 22:53:21 73728 ----a-w- c:\windows\system32\javacpl.cpl

2012-02-18 22:53:20 472808 ----a-w- c:\windows\system32\deployJava1.dll

2012-02-07 15:02:40 1070352 ----a-w- c:\windows\system32\MSCOMCTL.OCX

2012-02-03 09:22:18 1860096 ----a-w- c:\windows\system32\win32k.sys

.

============= FINISH: 13:40:40.48 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume2

Install Date: 6/11/2007 8:39:22 PM

System Uptime: 4/21/2012 11:36:16 AM (2 hours ago)

.

Motherboard: Dell Inc | |

Processor: AMD Athlon 64 X2 Dual Core Processor 4000+ | Socket M2 | 2104/1000mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 146 GiB total, 102.599 GiB free.

D: is CDROM ()

E: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP1975: 4/8/2012 4:20:48 AM - System Checkpoint

RP1976: 4/8/2012 5:36:19 AM - System Checkpoint

RP1977: 4/9/2012 6:10:13 AM - System Checkpoint

RP1978: 4/10/2012 9:16:37 AM - System Checkpoint

RP1979: 4/10/2012 4:14:32 PM - System Checkpoint

RP1980: 4/11/2012 12:01:22 PM - Software Distribution Service 3.0

RP1981: 4/13/2012 2:07:58 AM - System Checkpoint

RP1982: 4/14/2012 2:49:58 AM - System Checkpoint

RP1983: 4/15/2012 3:49:58 AM - System Checkpoint

RP1984: 4/16/2012 4:49:58 AM - System Checkpoint

RP1985: 4/17/2012 6:15:45 AM - System Checkpoint

RP1986: 4/18/2012 6:49:54 AM - System Checkpoint

RP1987: 4/19/2012 8:14:00 AM - System Checkpoint

RP1988: 4/20/2012 9:43:13 AM - System Checkpoint

RP1989: 4/21/2012 9:49:57 AM - System Checkpoint

.

==== Installed Programs ======================

.

Acrobat.com

Adobe Acrobat 9 Pro - English, Français, Deutsch

Adobe Acrobat 9.5.1 - CPSID_83708

Adobe AIR

Adobe Anchor Service CS4

Adobe Asset Services CS4

Adobe Bridge CS4

Adobe CMaps CS4

Adobe Color - Photoshop Specific CS4

Adobe Color EU Extra Settings CS4

Adobe Color JA Extra Settings CS4

Adobe Color NA Recommended Settings CS4

Adobe Color Video Profiles CS CS4

Adobe Contribute CS4

Adobe Creative Suite 4 Web Premium

Adobe CS4 American English Speech Analysis Models

Adobe CS4 French Speech Analysis Models

Adobe CS4 German Speech Analysis Models

Adobe CS4 International English Speech Analysis Models

Adobe CS4 Italian Speech Analysis Models

Adobe CS4 Japanese Speech Analysis Models

Adobe CS4 Korean Speech Analysis Models

Adobe CS4 Spanish Speech Analysis Models

Adobe CSI CS4

Adobe Default Language CS4

Adobe Device Central CS4

Adobe Dreamweaver CS4

Adobe Drive CS4

Adobe Dynamiclink Support

Adobe ExtendScript Toolkit CS4

Adobe Extension Manager CS4

Adobe Fireworks CS4

Adobe Flash CS4

Adobe Flash CS4 Extension - Flash Lite STI en

Adobe Flash CS4 STI-en

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Fonts All

Adobe Illustrator CS4

Adobe Linguistics CS4

Adobe Media Encoder CS4

Adobe Media Encoder CS4 Importer

Adobe Media Player

Adobe Output Module

Adobe PDF Library Files CS4

Adobe Photoshop CS4

Adobe Photoshop CS4 Support

Adobe Reader X (10.1.3)

Adobe Search for Help

Adobe Service Manager Extension

Adobe Setup

Adobe Shockwave Player 11.6

Adobe Soundbooth CS4

Adobe Soundbooth CS4 Codecs

Adobe Type Support CS4

Adobe Update Manager CS4

Adobe Version Cue CS4 Server

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS4

AdobeColorCommonSetCMYK

AdobeColorCommonSetRGB

AiO_Scan_CDA

AiOSoftwareNPI

avast! Free Antivirus

AXIS Media Control Embedded

Broadcom Management Programs

BufferChm

C4100

c4100_Help

Canon Camera Access Library

Canon Camera Support Core Library

Canon Camera Window DC_DV 5 for ZoomBrowser EX

Canon Camera Window DC_DV 6 for ZoomBrowser EX

Canon Camera Window MC 6 for ZoomBrowser EX

Canon G.726 WMP-Decoder

Canon MovieEdit Task for ZoomBrowser EX

Canon RAW Image Task for ZoomBrowser EX

Canon RemoteCapture Task for ZoomBrowser EX

Canon Utilities EOS Utility

Canon Utilities PhotoStitch

Canon Utilities ZoomBrowser EX

Compatibility Pack for the 2007 Office system

Connect

CP_CalendarTemplates1

cp_OnlineProjectsConfig

CP_Package_Basic1

CP_Panorama1Config

cp_PosterPrintConfig

Critical Update for Windows Media Player 11 (KB959772)

CueTour

CustomerResearchQFolder

Dell System Restore

Destinations

DeviceManagementQFolder

Digital Camera

DocProc

DocProcQFolder

DocumentViewer

DocumentViewerQFolder

eSupportQFolder

Fax_CDA

FullDPAppQFolder

Google Chrome

Google Update Helper

High Definition Audio Driver Package - KB835221

Hotfix for Microsoft .NET Framework 3.0 (KB932471)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB942288-v3)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Customer Participation Program 7.0

HP Document Viewer 7.0

HP Imaging Device Functions 7.0

HP Photosmart Premier Software 6.5

HP Photosmart, Officejet and Deskjet 7.0.A

HP Product Assistant

HP Solution Center 7.0

HP Update

HPPhotoSmartExpress

HPProductAssistant

InstantShareAlert

InstantShareDevices

InstantShareDevicesMFC

Java Auto Updater

Java 6 Update 31

Junk Mail filter update

kuler

Malwarebytes Anti-Malware version 1.61.0.1400

MarketResearch

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Choice Guard

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft IntelliPoint 7.0

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Communicator 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Live Add-in 1.5

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Plus! Digital Media Edition Installer

Microsoft Plus! Photo Story 2 LE

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server 2008

Microsoft SQL Server 2008 Browser

Microsoft SQL Server 2008 Common Files

Microsoft SQL Server 2008 Database Engine Services

Microsoft SQL Server 2008 Database Engine Shared

Microsoft SQL Server 2008 Management Objects

Microsoft SQL Server 2008 Native Client

Microsoft SQL Server 2008 RsFx Driver

Microsoft SQL Server 2008 Setup Support Files

Microsoft SQL Server Compact 3.5 SP1 Design Tools English

Microsoft SQL Server Compact 3.5 SP1 English

Microsoft SQL Server VSS Writer

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu

Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32

Microsoft Works

MSN

MSVCRT

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6.0 Parser (KB933579)

NewCopy_CDA

NVIDIA Drivers

OCR Software by I.R.I.S 7.0

Paint.NET v3.5.6

PanoStandAlone

PDF Settings CS4

PhotoGallery

Photoshop Camera Raw

Pixel Bender Toolkit

ProductContextNPI

Qualxserve Service Agreement

RandMap

Readme

Scan

ScannerCopy

SearchAssist

Secunia PSI (2.0.0.3001)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 2.0 (KB928365)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Segoe UI

Service Pack 1 for SQL Server 2008 (KB968369)

SkinsHP1

SlideShow

SolutionCenter

Sonic Activation Module

Sonic_PrimoSDK

Spelling Dictionaries Support For Adobe Reader 9

Sql Server Customer Experience Improvement Program

SQL Server System CLR Types

Status

Suite Shared Configuration CS4

swMSM

Toolbox

TrayApp

Ulead Photo Explorer 8.0 SE Basic

Unity Web Player

Unload

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2598306) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update for Microsoft Windows (KB971513)

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows Internet Explorer 8 (KB2632503)

Update for Windows Internet Explorer 8 (KB968220)

Update for Windows Internet Explorer 8 (KB969497)

Update for Windows Internet Explorer 8 (KB971180)

Update for Windows Internet Explorer 8 (KB972636)

Update for Windows Internet Explorer 8 (KB973874)

Update for Windows Internet Explorer 8 (KB975364)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB978506)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows Internet Explorer 8 (KB980302)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2492386)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676)

Update for Windows XP (KB2641690)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB961503)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

URL Assistant

VC 9.0 Runtime

WebFldrs XP

WebIQ Technology Engine

WebReg

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Management Framework Core

Windows Media Format 11 runtime

Windows Media Player 10

Windows Media Player 11

Windows Presentation Foundation

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

Yahoo! Browser Services

Yahoo! Install Manager

Yahoo! Internet Mail

Yahoo! Mail Advisor

Yahoo! Search Protection

Yahoo! Software Update

Yahoo! Toolbar

ZoneAlarm Firewall

ZoneAlarm Free

ZoneAlarm Security

ZoneAlarm Toolbar

.

==== Event Viewer Messages From Past Week ========

.

4/21/2012 7:46:37 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: atapi PCIIde

4/21/2012 6:21:27 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 8053ac71, parameter3 b89c3888, parameter4 00000000.

4/21/2012 11:36:37 AM, error: Dhcp [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 001AA01EE5E8 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

4/20/2012 9:24:43 PM, error: Service Control Manager [7034] - The NVIDIA Display Driver Service service terminated unexpectedly. It has done this 1 time(s).

4/20/2012 9:24:43 PM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

4/20/2012 9:24:43 PM, error: Service Control Manager [7000] - The Icatch(V) Video Camera Device service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/20/2012 9:05:27 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TrueVector Internet Monitor service to connect.

4/20/2012 9:05:27 PM, error: Service Control Manager [7000] - The TrueVector Internet Monitor service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

.

==== End Of File ===========================

Maniac · April 21, 2012

Hello shantk and :welcome: ! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

If you are a paying customer, you have the privilege to contact the help desk at support@malwarebytes.org or here (http://helpdesk.malwarebytes.org/home). If you choose this option to get help, please let me know.
I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
Make sure you read all of the instructions and fixes thoroughly before continuing with them.
Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Please uninstall ZoneAlarm Toolbar, because is a Conduit "Community Toolbar" - modifies the default IE URL search hook. Conduit toolbars are reputed to have a certain trackware functionality.

Step 2

Follow the instructions here and then post the log file:

http://forums.malwarebytes.org/index.php?showtopic=85715&view=findpost&p=434002

In your next reply, post the following log files:

Malwarebytes' Anti-Malware log
a new fresh DDS log file

shantk · April 21, 2012

Hi Maniac and thanks for the assistance.

Slight problem on my end, I can't find any instance of a ZoneAlarm Toolbar in the add/remove programs or in the file itself. Where could it be hiding? I'll wait on running a new scan until I hear from you.

Maniac · April 22, 2012

Proceed with my instructions we'll find another way for this toolbar.

shantk · April 22, 2012

Here are the requested logs as well as a few questions:

I would like to get rid of ZoneAlarm so can I just go ahead and uninstall it? I don't like this newer version- I used to be able to look at the log files for programs and the firewall and nothing ever shows up now in those files. Can you point me in towards a free version of a firewall that's easy to use?

I've noticed with the MBAM scan that it zips along fast until it gets to the WINDOWS\Installer portion of the scan and then it crawls at a painfully slow speed and once it gets past the Installer section it speeds back up. Is that normal?

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.04.22.02

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

:: DH1J02D1 [administrator]

4/22/2012 10:41:29 AM

mbam-log-2012-04-22 (10-41-29).txt

Scan type: Quick scan

Scan options disabled:

Objects scanned: 264677

Time elapsed: 43 minute(s), 57 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Dave and Debby at 11:32:04 on 2012-04-22

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.496 [GMT -4:00]