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Whenever I try to navigate to facebook.com I get re-directed to pricegrabber.com.

I only have this problem with IE 9. All works fine with chrome and firefox.

I purchased and installed malwarebytes pro, performed a complete scan, but still the re-direct occurs.

I downloaded DDS.COM and attached them.

Any help would be appreciated.


I ran SecurityCheck.exe

Here is the output


Results of screen317's Security Check version 0.99.31

Windows 7 x64 (UAC is enabled)

Internet Explorer 9


Antivirus/Firewall Check:

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.


Anti-malware/Other Utilities Check:

Adobe Reader 9 Adobe Reader out of date!

Mozilla Firefox (8.0.1)


Process Check:

objlist.exe by Laurent

Windows Defender MSMpEng.exe

Malwarebytes' Anti-Malware mbamservice.exe

Malwarebytes' Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

AVG avgtray.exe

Microsoft Security Essentials msseces.exe

Microsoft Security Client Antimalware MsMpEng.exe

Microsoft Security Client Antimalware NisSrv.exe

``````````End of Log````````````



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Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs for these tools, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Please run a new MBAM scan being sure to update before scanning.

Post the scan results

Also please describe how your computer behaves at the moment.

Please don't attach the scans / logs, use "copy/paste".

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Thanks in advance for helping.


Malwarebytes Anti-Malware (PRO)


Database version: v2012.02.22.05

Windows 7 x64 NTFS

Internet Explorer 9.0.8112.16421

suzan :: SUZAN-LAPTOP [administrator]

Protection: Enabled

2/22/2012 6:33:06 PM

mbam-log-2012-02-22 (18-33-06).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 336322

Time elapsed: 1 hour(s), 3 minute(s), 6 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 1

HKLM\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl (PUP.FCTPlugin) -> Quarantined and deleted successfully.

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)


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That didn't look too bad


Download TDSSKiller from here and save it to your Desktop.

Note: if the Cure option is not there, please select 'Skip'.

Please read carefully and follow these steps.

  1. Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  2. Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
  3. Click the Start Scan button.
  4. If a suspicious object is detected, the default action will be Skip, click on Continue.
  5. If malicious objects are found, they will show in the Scan results and offer three (3) options.
  6. Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

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Please do not attach the scan results from Combofx. Use copy/paste.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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Regarding performance, the laptop is performing more slowly these days.

Below is the output from running combifix:

ComboFix 12-02-22.01 - suzan 02/23/2012 10:49:45.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3893.2065 [GMT -5:00]

Running from: c:\users\suzan\Desktop\ComboFix.exe

AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}



((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))



c:\program files (x86)\Object




((((((((((((((((((((((((( Files Created from 2012-01-23 to 2012-02-23 )))))))))))))))))))))))))))))))



2012-02-23 15:55 . 2012-02-23 15:55 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-02-23 14:12 . 2012-02-23 14:12 69000 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B0212F36-193D-4254-B8E6-7DB57AE664B5}\offreg.dll

2012-02-23 13:43 . 2012-02-08 07:13 8643640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B0212F36-193D-4254-B8E6-7DB57AE664B5}\mpengine.dll

2012-02-23 13:41 . 2012-02-23 13:42 -------- d-----w- c:\windows\LastGood

2012-02-20 18:39 . 2012-02-22 18:14 -------- d-----w- c:\users\suzan\AppData\Local\Audible

2012-02-19 11:20 . 2012-02-19 11:20 -------- d-----w- c:\program files (x86)\Fiddler2

2012-02-19 11:20 . 2012-02-19 11:20 -------- d-----w- C:\downloads

2012-02-18 00:20 . 2012-02-18 00:20 -------- d-----w- c:\users\suzan\AppData\Roaming\Malwarebytes

2012-02-18 00:20 . 2010-12-20 23:09 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys

2012-02-18 00:20 . 2012-02-18 00:20 -------- d-----w- c:\programdata\Malwarebytes

2012-02-18 00:20 . 2012-02-22 23:31 -------- d-----w- c:\program files (x86)\MALWAREBYTES ANTI-MALWARE

2012-02-18 00:20 . 2012-02-18 01:40 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-02-18 00:20 . 2011-12-10 20:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-02-16 12:47 . 2012-01-04 09:58 509952 ----a-w- c:\windows\system32\ntshrui.dll

2012-02-16 12:47 . 2012-01-04 09:03 442880 ----a-w- c:\windows\SysWow64\ntshrui.dll

2012-02-16 12:47 . 2012-01-03 06:24 515584 ----a-w- c:\windows\system32\timedate.cpl

2012-02-16 12:47 . 2012-01-03 05:44 478208 ----a-w- c:\windows\SysWow64\timedate.cpl

2012-02-16 12:47 . 2012-01-14 04:02 3143168 ----a-w- c:\windows\system32\win32k.sys

2012-02-16 12:47 . 2011-12-28 03:59 499200 ----a-w- c:\windows\system32\drivers\afd.sys

2012-02-16 12:47 . 2011-12-16 08:42 634368 ----a-w- c:\windows\system32\msvcrt.dll

2012-02-16 12:47 . 2011-12-16 07:59 690688 ----a-w- c:\windows\SysWow64\msvcrt.dll

2012-02-15 18:33 . 2012-02-15 18:33 255352 ----a-w- c:\windows\SysWow64\awrdscdc.ax

2012-02-15 18:33 . 2003-03-19 02:20 1060864 ------w- c:\windows\SysWow64\mfc71.dll

2012-02-15 18:33 . 2012-02-15 18:33 -------- d-----w- c:\program files (x86)\Audible

2012-02-10 16:09 . 2012-02-10 16:08 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{AE0EE179-8C6D-4C4D-82BA-9331A72265DE}\gapaengine.dll

2012-01-26 17:58 . 2012-01-26 17:58 -------- d-----w- c:\program files\iPod

2012-01-26 17:58 . 2012-01-26 17:58 -------- d-----w- c:\program files\iTunes




(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2012-02-08 07:13 . 2011-03-16 23:55 8643640 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-01-31 12:44 . 2011-03-15 23:52 279656 ------w- c:\windows\system32\MpSigStub.exe

2011-12-21 14:11 . 2011-06-20 21:40 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2011-12-13 08:32 . 2011-12-13 08:32 2797056 ----a-w- c:\windows\system32\drivers\athrx.sys



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown



[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{4754c11a-3799-418f-84e5-85711fdd4e57}"= "c:\program files (x86)\Produtools_Translator\prxtbProd.dll" [2011-05-09 176936]




[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{4754c11a-3799-418f-84e5-85711fdd4e57}]

2011-05-09 08:49 176936 ----a-w- c:\program files (x86)\Produtools_Translator\prxtbProd.dll


[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]

2012-01-16 14:43 1811296 ----a-w- c:\program files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll


[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll" [2012-01-16 1811296]

"{4754c11a-3799-418f-84e5-85711fdd4e57}"= "c:\program files (x86)\Produtools_Translator\prxtbProd.dll" [2011-05-09 176936]



[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]

[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]





"UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2009-05-19 222504]

"CLMLServer"="c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe" [2009-06-03 103720]

"UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2009-05-19 222504]

"UpdatePDRShortCut"="c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-01-04 222504]

"RemoteControl8"="c:\program files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe" [2009-04-15 91432]

"PDVD8LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD8\Language\Language.exe" [2009-04-15 50472]

"UpdatePPShortCut"="c:\program files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" [2008-12-03 218408]

"UpdatePSTShortCut"="c:\program files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2009-07-21 210216]

"UCam_Menu"="c:\program files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]

"AVG_TRAY"="c:\program files (x86)\AVG\AVG2012\avgtray.exe" [2012-01-24 2416480]

"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]

"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2012-01-16 939872]

"hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]

"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-01-04 37296]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]

"ROC_roc_dec12"="c:\program files (x86)\AVG Secure Search\ROC_roc_dec12.exe" [2012-01-16 928096]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-01-16 421736]

"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-01-13 460872]


c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Audible Download Manager.lnk - c:\program files (x86)\Audible\Bin\AudibleDownloadHelper.exe [2012-2-15 2125472]

HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]



"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)


[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~2\AVG\AVG2012\avgrsa.exe /sync /restart



Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp





R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe [x]

R3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-04-22 984392]

R3 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 288272]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]


S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [x]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [x]

S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [x]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [x]

S1 SABI;SAMSUNG Kernel Driver For Windows 7;c:\windows\system32\Drivers\SABI.sys [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]

S2 FlipShareServer;FlipShare Server;c:\program files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-01-13 652360]

S2 Rezip;Rezip;c:\windows\SysWOW64\Rezip.exe [2009-03-05 311296]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S2 vToolbarUpdater;vToolbarUpdater;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe [2012-01-16 909152]

S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [x]

S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [x]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [x]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]



[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc


Contents of the 'Scheduled Tasks' folder


2012-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4081078470-1936042550-1170677917-1001Core.job

- c:\users\suzan\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-01 17:05]


2012-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4081078470-1936042550-1170677917-1001UA.job

- c:\users\suzan\AppData\Local\Google\Update\GoogleUpdate.exe [2011-03-01 17:05]



--------- x86-64 -----------




"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-12-15 9644576]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-23 166424]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-23 391192]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-23 413720]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 1436736]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]



------- Supplementary Scan -------


uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT3042922

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer =

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll

FF - ProfilePath - c:\users\suzan\AppData\Roaming\Mozilla\Firefox\Profiles\3heqvkkp.default\

FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B02cfbd8c-8e4e-45b6-80eb-65d2d0299e63%7D&mid=8e100a417a3b47d6920cd16d124d86a4-b0afca1b08629b3ec539fb79ff33aa0af82897ec&ds=AVG&v=〈=en&pr=fr&d=2011-09-30%2006%3A10%3A37&sap=ku&q=


- - - - ORPHANS REMOVED - - - -


URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)

Toolbar-Locked - (no file)

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)



Toolbar-Locked - (no file)

WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)

WebBrowser-{4754C11A-3799-418F-84E5-85711FDD4E57} - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe




--------------------- LOCKED REGISTRY KEYS ---------------------



@Denied: (2) (LocalSystem)




@Denied: (2) (LocalSystem)




@Denied: (A 2) (Everyone)














@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"













@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"












@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"










@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"












@Denied: (A 2) (Everyone)










[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)


[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]


"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"



@Denied: (Full) (Everyone)


Completion time: 2012-02-23 10:58:25

ComboFix-quarantined-files.txt 2012-02-23 15:58


Pre-Run: 160,956,534,784 bytes free

Post-Run: 162,171,863,040 bytes free


- - End Of File - - 25DBA76688EFBB1E4A50F13E59093F0D

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AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

You're running two AV's.

You need to uninstall one of them.

Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously!

The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time.

Also because more than one Antivirus and Firewall installed are not compatible with each other, it can cause system performance problems and a serious system slowdown.

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Yes and then do this:

Good job thumbup.gif

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good :D

  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Securing Your Web Browser
    This paper will help you configure your web browser for safer internet surfing.
  • Using a secure browser plugin M86 SecureBrowsing makes it safe to search, surf and socialize online. This free browser plug-in displays security icons next to links on search engines and social networking sites like Facebook, Twitter and LinkedIn, so you'll know which pages are safe and which ones to avoid.
    •Free browser plug-in for Internet Explorer and Firefox
    •Real-time safety ratings
    •Ideal for Facebook, Twitter and LinkedIn
  • JAVA Click this link and click on the Free JAVA Download
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

The full version of Malwarebytes' Anti-Malware could have helped protect your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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