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swagger

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Posts posted by swagger

    Malware in System Restore file?

    in Malwarebytes for Windows Support Forum

    Posted

    Hello jbmorris and welcome to Malwarebytes,

    I would delete your system restore files by turning system restore off, rebooting, and then turning system restore back on. Scan with MBAM after you've done that and the scan should come back clean.

    • Right click on My Computer from the Desktop and select Properties
    • Click the System Restore tab
    • Place a check in the checkbox next to "Turn off System Restore on all drives" and click Apply.

    When you boot back up, uncheck the checkbox and click Apply.

    I hope this helps!

    Regards,

    swagger

    Fingerprints and realtime.

    in Malwarebytes for Windows Support Forum

    Posted

    Hello dallas7,

    A couple of things I wanted to touch on:

    MBAM's database number does increment +1 on every update, HOWEVER, I do not believe it's always an incremental update. More specifically, this does not mean that what was once in database version 3499 is now in 3500. There may be things that are removed or added depending on the latest threats and things that aren't in the wild anymore. The developers might also optimize the database to pickup 3-4 different threats with one string of code as opposed to 1 string for each threat. I'm not a programmer so pardon me if I don't know the exact verbiage. I could be wrong but I believe this to be true as Malwarebytes targets the latest and most difficult to remove threats, not all of them.

    You are correct, Malwarebytes does release more than 1 or 2 updates a day; I would say the average is right around 4-5 a day. Yet, the paid version program only offers you an automatic update of once every 24 hours. There are ways around this like creating a scheduled task in Task Scheduler, but I am fairly sure the developers are working on implementing a better scheme for updating more frequently. When it's released is entirely up to the developers :D

    Regards,

    swagger

    How to run GMER correctly ?

    in General Chat

    Posted

    Hello pmal67 and welcome to Malwarebytes,

    If you are running GMER, then you must suspect that you have a rootkit? Do you know how to interpret the results? If not, I would suggest you let an expert guide you in the Malware Removal section of the forum because rootkits are difficult to detect and remove.

    Regards,

    Keith

    When i uninstall Malwarebytes you leave a lot of things behing

    in Malwarebytes for Windows

    Posted

    Hello zeepkist and welcome to Malwarebytes,

    I have to agree with markregt... I don't know of many programs, if any, that clean up everything after themselves. You can use a product like Revo Uninstaller next time to help you track down all the traces when uninstalling.

    I'm more concerned with what you said about Malwarebytes Anti-Malware though. What were you looking for it to do that it didn't? I know most, including myself, find it an invaluable product and tool so I'm very interested in your opinion. Thanks in advance!

    Take care,

    swagger

    Doesn't scan archives!!!

    in Malwarebytes for Windows Support Forum

    Posted

    Hello lawpet and welcome to Malwarebytes,

    I'm no expert by any means, but I think MBAM's detection mechanism depends largely on where the file (in your case, archive) is located on the hard drive... Where is it located? Malwarebytes' Anti-Malware is by no means a replacement to your anti-virus program, it finds and removes things that are not found or are difficult to remove by the major anti-virus products out there.

    Regards,

    swagger

    cannot access internet

    in General Windows PC Help

    Posted

    Hello latravant,

    We don't work on Malware removal in the general forums.

    Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

    One of the expert helpers there will give you one-on-one assistance when one becomes available.

    After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

    Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

    Regards,

    swagger

    My email was hacked, How?

    in General Windows PC Help

    Posted

    Using unsecured wireless networks is extremely unsafe. Someone could be setting you up with a trap or anyone malicious enough could connect to the same network and gain access to your computer. Have you ran MBAM and your anti-virus recently? Did the scans find anything?

    Regards,

    swagger

    Update on Launch

    in Malwarebytes for Windows

    Posted

    From the help file included in the installation:

    /runupdate: allows you to update the program without displaying result dialogs.

    /updateshowdialog: allows you to update the program displaying all dialogs.

    example: "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runupdate from Start Menu -> Run...

    Or you can setup a shortcut on the desktop with the path to mbam.exe and your command line parameter of choice.

    Regards,

    Keith

    My email was hacked, How?

    in General Windows PC Help

    Posted

    Peppermints,

    This may sound funny but I have a former co-worker/friend who had the same thing happen to her last week. I got this spam e-mail from her out of the blue last week which was addressed to her entire contacts list with a malicious link in it. So of course, i called her up and asked if she sent this or not. She said no so I started to give her the "you need to scan your computer ASAP" speech but I also said, you may want to contact Yahoo. About an hour later, she called me back and said Yahoo told her that some accounts had been compromised and they are working on the issue. The problem was on their end, not my friend's. You might want to contact Yahoo as well. I hope this helps!

    Regards,

    Keith

    about the Hosts file

    in General Windows PC Help

    Posted

    From http://en.wikipedia.org/wiki/Loopback:

    Correspondingly, the Internet Protocol (IP) specifies a loopback network. In IPv4 this is the network with the CIDR prefix 127/8 (RFC 3330). The most commonly used IP address on the loopback device is 127.0.0.1 for IPv4, although any address in the range 127.0.0.0 to 127.255.255.255 is mapped to it.

    Technically speaking, you could use any IP address from the 127.0.0.0/8 or 127.0.0.0 / 255.0.0.0 range in your HOSTS file and it would still point to your network adapter. 127.0.0.1 is just the most popular :) I hope this helps.

    Regards,

    Keith

    about the Hosts file

    in General Windows PC Help

    Posted

    A thought on this...

    Instead of putting in lists of redirected malevolent sites in Hosts why not insert a list of sites that you want to go to (ie.. Google, Amazon, Malwarebytes etc).

    @exile, I must have misinterpreted this line then. It sounds like Marcus wanted to reverse what was included in the HOSTS file. Disregard then I suppose.

    Regards,

    Keith

    about the Hosts file

    in General Windows PC Help

    Posted

    Hate to rehash but you're original thinking in your first post was flawed... Removing the malicious sites and adding the good sites would defeat the purpose of HOSTS file such as MVP and hpHosts. Without those sites included in your HOSTS file as redirected to localhost (127.0.0.1), you would be able to access them, even if it was by accident. I hope you see that clearly now :)

    Regards,

    Keith

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