[V1.35 Protection Module Not working? Need Help!]

Hi All,

This might actually be a continuation of a problem (maybe I have a Malware or Virus?) from V1.34. I'm using XP PRO SP3+ all updates installed! Using Malwarebytes' V1.35 and didn't know how to follow up on a previous post at V1.34.

Here is my problem, my protection TAB states protection module enabled, I have checked; Check for updates automaticaly and a time, that does NOT work. Run Quickscan automatically at a time, that doesn't work. I went to SERVICES.MSC and the Malwarebytes service is started & Automatic.

I've done the following:

1. Uninstalled old version of Malwarebytes & rebooted.

2. Ran the Uninstaller pgm listed in the forum & rebooted.

3. Uninstalled all Malwarebytes registry entries VIA REGEDIT and rebooted (I just learned how to do this from a friend)

4. Removed the Malwarebytes Folder from Program files and rebooted

5. Ran CrapCleaner and removed all temp files & all regisry entries and rebooted

6. Downloaded V1.35 and went thru the install & rebooted.

I enabled the protection module after entering my Registration information but the auto download & quickscan times still do NOT work, can anyone direct me on what to look at, what to change, is this a malware? I can manually Update Malwarebytes and run a FULL SCAN & find nothing...

Hope someone can figure this one out!!

Thanks,

Steve

[V1.35 Installed Today after Update]

Hi All,

After todays update V1.35 installed on my computer. What changed, is there anything I need to be aware of or look for that is or might be different, I didn't see anything on V1.35 in the forum did I miss it?

Thanks,

Steve

[Does Malwarebytes have a deep uninstaller?]

Are you familiar with services in Windows? If so, please check to make sure the "Task Scheduler" service is set to Automatic and that it is running as it is required for auto-updates and scheduled scans to function.

Hi Exile360,

I just ran Services.MSC & "Task Scheduler" is set properly, is there something else I need to look at & thanks for the idea???

Steve

[Does Malwarebytes have a deep uninstaller?]

Please take a look here Steve

http://www.malwarebytes.org/forums/index.php?showtopic=7038

Hey AdvancedSetup,

That didn't work, it uninstalled the software BUT, I re-installed V1.34 with my serial's, but it's back to the same point, I can manually update but the auto update is broken and so is the auto scan, is something broken in my registry or do I have a malware or virus?

Thanks for more help!!!

Steve

[Does Malwarebytes have a deep uninstaller?]

Hi All,

I'm having a problem with Malwarebytes' V 1.34 on my Windows XP SP3 system. I've had V 1.32 & 1.33 installed but somehow my current install is corrupted and does not allow Under Protection tab scheduling to run for updates or quick scan. I can manually update it and manually scan and I have protection started & the malwarebytes ICON active in my systray.

Does Malwarebytes have an UN-INstaller so I can try to uncorrupt my install???????

Thanks for any guidance!!

Steve

[V1.33 Protection Tab]

Hey GT500,

I believe that did the trick, it now seems to be working, thanks so much for getting MWB pgm working again on the latest version!

Steve

[V1.33 Protection Tab]

We've had a few users on a 24-hour clock mention that it's not working.

What other security software do you have installed?

Hi GT500,

My Antivirus is AntiVir personal (FREE) and always up to date, I also have Superantispyware free installed and A2 Antimalware installed (I have the GUARD disabled) You said users on a 24-hour clock had the same problem, I'm not sure what that means, I tried to set up downloads & scans, none of them ran with V1.33 under the protection tab, what else do I need to look at?

Thanks,

Steve

[V1.33 Protection Tab]

Hi,

I have the latest Version 1.33 using Windows XP pro SP3+ installed, the Protection Tab does not seem to work. At the protection tab, I set scheduling for both "Check for Updates" & "Quick Scan" and neither of those seem to schedule? Is anyone else having the problem? *IF* it's only me, how can I FIX?

Thanks,

Steve