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About Steve1209

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  • Birthday December 9

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    Pompano Beach, FL USA

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  1. Hi, I'm curious has anything been learned about the install problem with the collection of all this LOG information?
  2. @Antec, I'll say it again, I quit Malwarebytes before the first install, it was stopped, the error still occured! Quitting MBAM did not make the install work!
  3. @dcollins Here are my two requested event viewer logs, I hope I did them correctly and I don't think my computer crashed on restart... Also I do NOT have in windows folder any executable the starts with IS PS @Antec I did stop Malwarebytes before the first installation so that had nothing to do with this problem..
  4. Hi, Here is the setup log of the first failing installation Setup Log 2017-05-10
  5. Maurice, It is definitely not a version issue, it is an installation flaw and happened to me and at least Bill as well. I did restart the computer and the failure still occurred ONLY after doing the 2nd install over the same version was the problem corrected (2nd time for me 3.1.1 & 3.1.2 versions both)
  6. Bill, It then seems the Malwarebytes team has a glitch in their install process, something on the first install is not allowing the service to start. The 2nd install obviously corrects the problem whatever it is...for you the uninstall/re-install and I just did a re-install over the first install.
  7. Hi All, Just installed the newest 3.1.2 version over the old version 3.1.1 and after a reboot it asked me to do, I got unable to connect to service. I installed the same download again and it didn't ask me to reboot and MBAM started just fine and is working perfectly...I just rebooted to make sure everything is good and it is after the first little hiccup, not sure why it happened...
  8. v3.1.0.1716 VS

    Hi All, I installed yesterday Beta on my Win 10 X64 Creators version and it failed right away, not able to start. I installed it a 2nd time and it started but my machine was not responding at all very sluggish. I backed off to the previous version and all was well again. Today, I tried again with version, install went perfect ane machine is working fine, thank you for the VERY QUICK fix!
  9. Can't configure Custom Scan

    I can choose scan but I can not configure Custom san, configure a custom scan is NOT working, I just upgraded to latest component package screenshot what is going on??
  10. Component Package Version?

    Hi, I have MWB lifetime license V3.0.6.1469 installed my Component package is version 1.0.50, I see posts about Component package 1.0.69, I think I'm up to date what is with the component package 1.0.69, is my version out of date and is there a way to update just the component package to a newer version? Thank you for any info on further updates!
  11. Lifetime License Question

    Hi, I currently have a desktop with a Lifetime license activated windows 10 for Malwarebytes and V3.0.5 is working fine. Can I use this license on a new laptop which I just got and if so how? I don't want to lose my lifetime license as this is GREAT software, so any help I would really appreciate and I hope this isn't a dumb question on my part... Thanks much
  12. Hi Team, Wow this Beta is much faster in starting anyways, I have not done a scan yet. All my scheduled scans from Beta 3 seem to be scheduled just fine in Beta 4 which is a good thing! Things are getting good!
  13. Hi Ried, As you requested MBAMSERVICE.LOG
  14. Hi All, Scan settings are not saved when I click OK. I have set 3 Custom scans, to do full C drive scans on different days, my scan settings should be saved when I say OK, but when I go back to look at the settings in edit they are NOT saved, which is a BUG!