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It always does that, but they work pretty good as a complements. If you experience lagging due to lack of resources, you can disable Adwatch or Tea timer. They are both the real time protection offered. It should be noted that both will intervene if modifications are done to the registry. If during a Windows Update they do not allow registry changes, you will need to disable both to allow those changes. To disabled Ad-Aware Ad-Watch. Launch Ad-Aware and click on the "Switch to Advanced Mode" button Click on "Settings" button to disable Ad-Watch in Ad-Aware Switch to the "Ad Watch Live!" tab, uncheck all Ad-Watch Live! Modules and click on "OK" button to save changes Now, you have successfully disabled Ad-Aware Ad-Watch. To Disable Teatimer First: Right click Spybot in the System Tray (looks like a calendar with a padlock symbol) Choose Exit Spybot S&D Resident Second: Open Spybot S&D Click Mode, check Advanced Mode Go To Left Panel, Click Tools, then also in left panel, click Resident If your firewall raises a question, say OK Uncheck the box labeled Resident Tea-Timer and OK any prompts. Use File, Exit to terminate Spybot Reboot your machine for the changes to take effect.

Sure. They are not categorized as AntiVirus or Firewalls. You can have them all. What you can't do is having two antivirus and two firewalls as that will affect the system.

Congratulations. The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes. Best wishes!

Right click an empty area of your desktop. Choose Properties>> Desktop tab>> Customize Desktop button>> General tab. Your choices are: My Computer My Documents My Network Internet Explorer Place a checkmark next to "My Computer" and click Apply. Click OK out of the properties window. Let me know the outcome.

Detections are files backup by Windows System Restore. Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.) To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. (Windows XP) 1. Turn off System Restore. On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. Check Turn off System Restore. Click Apply, and then click OK. 2. Reboot. 3. Turn ON System Restore. On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. UN-Check *Turn off System Restore*. Click Apply, and then click OK.. Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools. Follow these steps to uninstall Combofix. Rename Combofix to Uninstall and click on it. That should remove the application. Download TFC by OldTimer to your desktop Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). It will close all programs when run, so make sure you have saved all your work before you begin. Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion. Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean. Please download OTC by OldTimer. Save it to your desktop. Please double-click OTC.exe to run it. (Vista users, please right click on OTC.exe and select "Run as an Administrator") This will delete the tools we used in the removal of malware, including this program. If you are asked to reboot to complete the removal process then please do so Upon restart, manually remove any remaining tools. Create a Restore point: Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. In the System Restore dialog box, click Create a restore point, and then click Next. Type a description for your restore point, such as "After Cleanup", then click Create. How is the computer doing?

There is a new infection that affects the disk drivers. Make sure your security is turned Off. Run GMER and just check the following options: Sections Devices Files Then click the Scan button & wait for it to finish. If the issue persists, Please download maxhandle.exe by noahdfear to your desktop Double click and run the application An active internet connection is required so that maxhandle.exe may download a tool from SysInternals (every time it is run). Log is saved to c:\maxhandle.txt If Max++ is not found Nothing found! is echoed to the screen - no log is produced. Please post the results for my review

Lets check for remnants: Please run the F-Secure Online Scanner For information click Here. Allow the installation of the Add-ons and Accept the License Agreement. Click Full System Scan Once the download completes,the scan will begin automatically. The scan will take some time to finish,so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy&Paste the entire report in your next reply.

Lets scan for remnants: Please run the F-Secure Online Scanner For information click Here. Allow the installation of the Add-ons and Accept the License Agreement. Click Full System Scan Once the download completes,the scan will begin automatically. The scan will take some time to finish,so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy&Paste the entire report in your next reply.

Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Please, never rename Combofix unless instructed. Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. ----------------------------------------------------------- Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. ----------------------------------------------------------- [*]Double click on combofix.exe & follow the prompts. [*]Install the Recovery Console if prompted. [*]When finished, it will produce a report for you. [*]Please post the "C:\ComboFix.txt" . **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall** Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

Download Combofix in a working copumputer. Save it in the flash drive and run the application in the sick computer.

Spybot will recognize a change in the registry and will recover, not allowing the change.

Hi, RoseQueen Download the GMER Rootkit Scanner. Unzip it to your Desktop. Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan. Double click GMER.exe. If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan.. In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ... IAT/EAT Drives/Partition other than Systemdrive (typically C:\) Show All (don't miss this one) Click the image to enlarge it [*] Then click the Scan button & wait for it to finish. [*] Once done click on the [save..] button, and in the File name area, type in "ark.txt" [*]Save the log where you can easily find it, such as your desktop. **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries Please copy and paste the report into your Post.

Try Combofix.

Lets see if removing the Rogue Antivirus program folder, you are able to run Combofix. Boot to the OTLPE CD Please double-click OTLPE.exe to run it as you did before. Copy the lines in the quote below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): Return to OTLPE, right click in the "Custom Scans/Fixes" window and choose Paste. Click the red Run Fix button. A report will be produced and saved in the C:\_OTL\MovedFiles folder in the form of Date_Time.log. Open that report and post its contents in a reply. Restart the computer back to the OTLPE CD. Double-click on the OTLPE icon. When asked "Do you wish to load the remote registry", select Yes When asked "Do you wish to load remote user profile(s) for scanning", select Yes Ensure the box "Automatically Load All Remaining Users" is checked and press OK OTL should now start. Press Run Scan to start the scan. When finished, the file will be saved in drive C:\OTL.txt Copy this file to your USB drive. Please post the contents of the C:\OTL.txt file in your reply also.

Lets go back to OTLPE. This time around increase the file age to 60. Restart the computer back to the OTLPE CD. Double-click on the OTLPE icon. When asked "Do you wish to load the remote registry", select Yes When asked "Do you wish to load remote user profile(s) for scanning", select Yes Ensure the box "Automatically Load All Remaining Users" is checked and press OK OTL should now start. Change the following settings Change File age to 60 Change Drivers to All Change Standard Registry to All Under the Custom Scan box paste this in /md5start eventlog.dll scecli.dll netlogon.dll cngaudit.dll sceclt.dll ntelogon.dll logevent.dll iaStor.sys nvstor.sys atapi.sys IdeChnDr.sys viasraid.sys AGP440.sys vaxscsi.sys nvatabus.sys viamraid.sys nvata.sys nvgts.sys iastorv.sys ViPrt.sys eNetHook.dll ahcix86.sys KR10N.sys nvstor32.sys ahcix86s.sys nvrd32.sys Userinit.exe Explorer.exe SCLWAPI.dll /md5stop %SYSTEMDRIVE%\*.* %systemroot%\System32\config\*.sav %systemroot%\*. /mp /s %systemroot%\system32\*.dll /lockedfiles %systemroot%\Tasks\*.job [*]Press Run Scan to start the scan. [*]When finished, the file will be saved in drive C:\OTL.txt [*]Copy this file to your USB drive. [*]Please post the contents of the C:\OTL.txt file in your reply also.

Save these instructions. Copy and paste the following address in the browser and press Enter. http://download.bleepingcomputer.com/sUBs/ComboFix.exe If unable to do this, boot your computer in Safe Mode with Networking and attempt to download Combofix.

Restart in Normal Mode. If successful, get a connection to the internet and follow these steps: Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop** If you are using Firefox, make sure that your download settings are as follows: Tools->Options->Main tab Set to "Always ask me where to Save the files". [*]During the download, rename Combofix to Combo-Fix as follows: [*]It is important you rename Combofix during the download, but not after. [*]Please do not rename Combofix to other names, but only to the one indicated. [*]Close any open browsers. [*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. ----------------------------------------------------------- Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. ----------------------------------------------------------- [*]Double click on combo-Fix.exe & follow the prompts. [*]Install the Recovery Console if prompted. [*]When finished, it will produce a report for you. [*]Please post the "C:\Combo-Fix.txt" . **Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall** Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

Save these instructions in your flash drive. Boot to the OTLPE CD Please double-click OTLPE.exe to run it as you did before. Copy the lines in the quote below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): Return to OTLPE, right click in the "Custom Scans/Fixes" window and choose Paste. Click the red Run Fix button. A report will be produced and saved in the C:\_OTL\MovedFiles folder in the form of Date_Time.log. Open that report and post its contents in a reply. Restart the computer back to the OTLPE CD. Double-click on the OTLPE icon. When asked "Do you wish to load the remote registry", select Yes When asked "Do you wish to load remote user profile(s) for scanning", select Yes Ensure the box "Automatically Load All Remaining Users" is checked and press OK OTL should now start. Change the following settings Change Drivers to All Change Standard Registry to All [*]Press Run Scan to start the scan. [*]When finished, the file will be saved in drive C:\OTL.txt [*]Copy this file to your USB drive. [*]Please post the contents of the C:\OTL.txt file in your reply also.

Remove Spybot Search and Destroy from your computer. Run MBAM, restart and run it again. Do not reinstall Spybot. Let me know it it returns.

Looks clear. Congratulations. Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.) To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. (Windows XP) 1. Turn off System Restore. On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. Check Turn off System Restore. Click Apply, and then click OK. 2. Reboot. 3. Turn ON System Restore. On the Desktop, right-click My Computer. Click Properties. Click the System Restore tab. UN-Check *Turn off System Restore*. Click Apply, and then click OK.. Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools. Follow these steps to uninstall Combofix. Rename Combofix to Uninstall and click on it. That should remove the application. Launch OTL and click on the Cleanup button. Follow the prompts. Manually remove any tool left. Create a Restore point: Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. In the System Restore dialog box, click Create a restore point, and then click Next. Type a description for your restore point, such as "After Cleanup", then click Create. The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes. Best wishes!

Lets check for remnants. Please run the F-Secure Online Scanner For information click Here. Allow the installation of the Add-ons and Accept the License Agreement. Click Full System Scan Once the download completes,the scan will begin automatically. The scan will take some time to finish,so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy&Paste the entire report in your next reply.

Will keep it open. Perhaps a friend can burn that CD for you.

Lets give this a try: Please double-click OTL.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator). Copy the lines in the quote below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy): Return to OTL, right click in the "Custom Scans/Fixes" window and choose Paste. Click the red Run Fix button. The computer will restart A report will be produced and saved in the C:\_OTL\MovedFiles folder. Open that report and post its contents in a reply.

You are not telling me what is wrong. Download OTL to your Desktop Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. OTL should now start. Change the following settings Change Drivers to All Change Standard Registry to All Under File Scans, change File age to 30 [*]Under the Custom Scan box paste this in netsvcs %SYSTEMDRIVE%\*.* /md5start edca.sys eventlog.dll scecli.dll netlogon.dll cngaudit.dll sceclt.dll ntelogon.dll logevent.dll iaStor.sys nvstor.sys atapi.sys IdeChnDr.sys viasraid.sys AGP440.sys vaxscsi.sys nvatabus.sys viamraid.sys nvata.sys nvgts.sys iastorv.sys ViPrt.sys eNetHook.dll ahcix86.sys KR10N.sys nvstor32.sys ahcix86s.sys nvrd32.sys /md5stop %systemroot%\*. /mp /s CREATERESTOREPOINT %systemroot%\System32\config\*.sav %systemroot%\system32\*.dll /lockedfiles %systemroot%\Tasks\*.job /lockedfiles [*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt (first run only). These are saved in the same location as OTL. Please post the contents of these files in your next reply.

That scan shouldn't take more than 10 minutes. Lets try Combofix. Please download ComboFix from Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Please, never rename Combofix unless instructed. Close any open browsers. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. ----------------------------------------------------------- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. ----------------------------------------------------------- Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. ----------------------------------------------------------- [*]Double click on combofix.exe & follow the prompts. [*]Install the Recovery Console if prompted. [*]When finished, it will produce a report for you. [*]Please post the "C:\ComboFix.txt" . **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall** Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.