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JerryM

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Posts posted by JerryM

    Getting Pretty Sick of MWB

    in Malwarebytes for Windows Support Forum

    Posted

    4 hours ago, migs said:

    That's the thing, it's just too wide a problem to be blamed on individual machines.

    As it happens, my PC is actually pretty well specced. I build my own machines, so I know it's not underpowered in any way.

    I agree, and am much surprised that the programmers have been unable to fix this problem. That is why I have given up on this problem being fixed. The problem is not with a couple of users, but a number have complained. I have decided you are unable to fix it.

    So far Kaspersky has prevented any infections, and maybe MBAM has helped.

    Jerry

     

    Real time protection not working

    in Malwarebytes for Windows Support Forum

    Posted

    I am giving up on this. I have done all that has been recommended and it works for awhile, and then goes back to the Real Time Protection layers turned off ( web protection). I am going to ignore it for some time and then see if it is fixed. I just have no desire to keep going through the process. I am confident it will be fixed in time, and I will go through the process. FWIW I am finding the problem on my desktop with W 10. I do not use my laptop much, but the problem has not occurred on the laptop using W 7

    Jerry

    103 PUPs

    in File Detections

    Posted

    Thanks, David.

    Hope this can help some.

    It will clarify some things for me re PUPs and malware. I have used MBAM Pro since it was introduced, and it has been one that I do not want to be without even though I use top AVs.

     

    Regard,

    Jerry

    103 PUPs

    in File Detections

    Posted

    I just finished a system scan with MBAM, and it showed 103 PUPs. I doubt that there are that many problem files,etc, on my system.

    Is there a way to get them checked and determined if they are legit or FP?

    Thanks,

    Jerry

    Protector Rogue

    in Malwarebytes for Windows Support Forum

    Posted

    I was not afraid that I was infected, but ran the scan anyway. It never hurts.:)

     

    12/10/2013 9:07:47 PM
    mbam-log-2013-12-10 (21-07-47).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 209065
    Time elapsed: 3 minute(s), 11 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     

    Jerry

    PUP FPs?

    in Malwarebytes for Windows Support Forum

    Posted

    Ok can now see what is occuring and thanks for providing the log.

    https://www.google.co.uk/search?site=&source=hp&q={BDB69379-802F-4eaf-B541-F8DE92DD98DB}&oq={BDB69379-802F-4eaf-B541-F8DE92DD98DB}&gs_l=hp.12...1965.1965.0.3040.1.1.0.0.0.0.65.65.1.1.0....0...1c.2.30.hp..1.0.0._XO7-2YE7YY

    The GUID is assoicated with Babyon ToolBar but looks to be cross plaform with other Conduit Toolbars.

     

    Will fix this on the next update cycle.

     

    Thanks for bringing this to our attention Jerry :)

     

    Thank YOU for the help. I admit that I have little expertise with all this, and it is refreshing to get timely help as you have provided.

    Best Regards,

    Jerry

    PUP FPs?

    in Malwarebytes for Windows Support Forum

    Posted

    Malwarebytes Anti-Malware (PRO) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.10.30.04

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    Owner :: ARK1MGJ75Z4 [administrator]

    Protection: Enabled

    10/30/2013 10:26:23 AM
    MBAM-log-2013-10-30 (11-21-42).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 248971
    Time elapsed: 7 minute(s), 56 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 1
    HKCR\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB} (PUP.Optional.BabylonToolBar.A) -> No action taken.

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     

    Thank you.

    Jerry

    PUP FPs?

    in Malwarebytes for Windows Support Forum

    Posted

    Hope it is OK to post here, as I have posted on Wilders.

    When I scan with MBAM Pro it always identifies some registry items as malware. A couple of months ago I quarantined several and W7 crashed a couple of times. When I restored those items all was well. Accordingly I have ignored all registry items in the scan.

    A quick scan this AM showed two, one of which is listed here.
    PUP.Optional...Registry Key HKCR\237FDFDB-3722-470E-88A

    The other entry was similar.

    I scan with my AV, currently Bit Defender IS, and nothing is found. I then wonder if MBAM has become too aggressive?

     

    How do I send the entries to Support?


    Thanks. Jerry

    Ignore vs Quarantine

    in Malwarebytes for Windows Support Forum

    Posted

    I don't understand why one would think there is or should be a third option.

    Either the file is legitimate or the file is malicious.

    If the file is legitimate and MBAM flags it, quarantine the file and submit the file as False Positive declaration in the False Positive sub-forum. The file will be verified. Assuming it is a False Positive, when the problem is fixed, the file can be restored from quarantine.

    If the file is malicious and is proved to be malicious, the quarantine can be purged.

    The kids concept was directly addressed because that was the content of your quote.

    As for whether or not there should be a third option, you'll find that's pretty much what an anti virus/anti malware application will do.

    Do you know of other options provided by peer software ?

    Hi David,

    His problem is that if the choice is to ignore or quarantine the kids will not know what choice to make. I don't remember in the couple of times an attempt was made that there was any choice, MBAM just blocked it. Personally, that is my own preference, as I don't always know what type of malware is attempting to infect me.

    No, I don't kow of other options. I just wanted to post his question, and evidently there is not a way to limit the choice to quarantine. At least I did not find one.

    Thanks for the replies.I would not be without MBAM, and in a case where the AV would not operate with MBAM the AV goes and another replaces it.

    In the past I think the MBAM folks visited Wilders and did help answer questions such as this. Maybe they still do, but have not visited today or often.

    I do appreciate your response.

    Jerry

    Ignore vs Quarantine

    in Malwarebytes for Windows Support Forum

    Posted

    If "kids", children, can't understand the concept of "Ignore and Quarantine" then the children are using the computer untrained and unsupervised and that's wrong.

    The parents should be present and supervise the children's activities if they are too young to understand the difference between "Ignore and Quarantine" and older children should be trained and understand how to be safe using the Internet and know what to do when they get a "Ignore and Quarantine" pop-up.

    The responsibility for "kids" lies squarely on the shoulders of the parents. It is their responsibility to teach their children or not allow them on a computer that accesses the Internet in the first place.

    Hi David,

    That doesn't answer the question as to whether there is another option to quarantine and not to ignore. I'll let him decide how to supervise his children, but if there is an option to only quarantine then it would be advantageous to him. I do not have any childten at home, but I am sure that I did not watch them all the time. Of course, when mine were young there were no PC that I knew or. :)

    I am thinking that the few times that MBAM has encountered an attempt to penetrate my system it did not give me an option to do anything, but just gave message that the attempt had been blocked.

    Thanks,

    Jerry

    Ignore vs Quarantine

    in Malwarebytes for Windows Support Forum

    Posted

    A question arose on Wilders Security Forum from TRJAM. I don't know the answer.

    Quote:

    As all, I love this product but have never used it real time. My reason is the kid factor and I might be wrong on this so I am asking.

    Whne you run a malacious file the pop up gives you 2 choices, Ignore and Quarantine

    This wont work for me as kids are not going to understand or choose the right choice. Is there a way to make it quarantine automatically.

    thanks

    __________________End Quote

    I hope it is OK to post this here. I use MBAM in real time, but cannot find the answer.

    Thanks,

    Jerry

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