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  1. " Open your account invitation email, and click SET UP ACCOUNT." I did not receive the email. Jerry
  2. Re prior post. I could not get anything to work so rather than get more frustrated I purchased a 2 year license.. Jerry
  3. In May 2010 I purchased two Lifetime licenses from Cleverbridge. My ref numbers are 11533956 and 8894431. I have a different computer, and my Keys won't work. Can you help? Thanks, JerryMiles JerryM
  4. I agree, and am much surprised that the programmers have been unable to fix this problem. That is why I have given up on this problem being fixed. The problem is not with a couple of users, but a number have complained. I have decided you are unable to fix it. So far Kaspersky has prevented any infections, and maybe MBAM has helped. Jerry
  5. I am giving up on this. I have done all that has been recommended and it works for awhile, and then goes back to the Real Time Protection layers turned off ( web protection). I am going to ignore it for some time and then see if it is fixed. I just have no desire to keep going through the process. I am confident it will be fixed in time, and I will go through the process. FWIW I am finding the problem on my desktop with W 10. I do not use my laptop much, but the problem has not occurred on the laptop using W 7 Jerry
  6. Can MBAM detect and remove about blank? Thanks, Jerry
  7. JerryM

    103 PUPs

    Thanks, David. Hope this can help some. It will clarify some things for me re PUPs and malware. I have used MBAM Pro since it was introduced, and it has been one that I do not want to be without even though I use top AVs. Regard, Jerry
  8. JerryM

    103 PUPs

    Maybe this is correct. I am wondering if I am too dumb to own a computer? Thanks, Jerry mbam-log-2014-03-29 (17-02-13).txt
  9. JerryM

    103 PUPs

    Thanks, I hope I did it correctly. Jerry protection-log-2014-03-29.txt
  10. JerryM

    103 PUPs

    I just cannot fine a way to copy the log and past here. Thanks for the try. Jerry
  11. JerryM

    103 PUPs

    I don't find a way to copy it. How do I do it? Thanks, Jerry
  12. I just finished a system scan with MBAM, and it showed 103 PUPs. I doubt that there are that many problem files,etc, on my system. Is there a way to get them checked and determined if they are legit or FP? Thanks, Jerry
  13. I was not afraid that I was infected, but ran the scan anyway. It never hurts. 12/10/2013 9:07:47 PM mbam-log-2013-12-10 (21-07-47).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 209065 Time elapsed: 3 minute(s), 11 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end) Jerry
  14. Evidently the Protector Rogue has re-emerged. I know very little about it, but in the past MBAM has been very effective against rogues. I assume that MBAM will find and remove this rogue. Is that correct? Thanks, Jerry
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