[Malwarebytes will not install on windows 10 using parallels]

3 hours ago, AdvancedSetup said:

The issue is that your Parallels software has mapped your Brave Browser downloads to your Mac folder to make it easier for you to access from your Mac or Windows in theory.

Default Browser:    Brave Browser
Internet Explorer:  \\Mac\Home\Downloads
Microsoft Edge:     \\Mac\Home\Downloads

 

You need to move the file to your local hard drive on Windows.

C:\Users\arvec\Downloads

Or change your download path in Brave to C:\Users\arvec\Downloads

Please see the following article and information @incohearence

https://www.parallels.com/blogs/new-to-parallels-desktop/

Awesome and thanks so much!

 

Please also see the following link for further information

https://kb.parallels.com/cn/6912#section2

If you need further information please let us know

Thank you

 

 

 

 

 

[Malwarebytes will not install on windows 10 using parallels]

On 4/21/2021 at 11:42 AM, Porthos said:

I am going to ask @AdvancedSetup to look into why you cant get Malwarebytes to install on your windows 10 using parallels

 I used brave on windows, it downloaded to file explorer and I still got the same message. This is the only application I've had this issue with.

 

[Malwarebytes will not install on windows 10 using parallels]

48 minutes ago, Porthos said:

I am going to ask @AdvancedSetup to look into why you cant get Malwarebytes to install on your windows 10 using parallels

Thank you!

 

[Malwarebytes will not install on windows 10 using parallels]

Screenshots on windows desktop

[Malwarebytes will not install on windows 10 using parallels]

7 hours ago, Porthos said:

Running setup from: \\Mac\Home\Downloads\mb4-setup-consumer-4.3.0.216-1.0.1251-1.0.39241.exe

I think the above is the issue. Try placing the installer on the "Windows" desktop and running it.

Ok, I have it placed on the windows desktop so I'm not sure what you mean. My mac has parallels on it and I have a mac side and a windows side. 

[Malwarebytes will not install on windows 10 using parallels]

11 minutes ago, Porthos said:

I'm sorry the software isn't working properly but we'll do our best to help.

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Thanks

 

 

mbst-grab-results.zip

[Malwarebytes will not install on windows 10 using parallels]

1 minute ago, Porthos said:

I'm sorry the software isn't working properly but we'll do our best to help.

To begin, please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Thanks

 

OK!

 

[Malwarebytes will not install on windows 10 using parallels]

14 minutes ago, Porthos said:

Are you running it from the windows partition?

Can you please try this:

 

1. Download the offline installer from : https://downloads.malwarebytes.com/file/mb4_offline

 

2. Run the installer

 

  Can you please let me  know if that worked ?

 

Yes. I'm downloading to the windows side and still get the same error message with the link you provided. 

[Malwarebytes will not install on windows 10 using parallels]

Error message: "The Malwarebytes installer cannot be run from a network drive."

I'm not sure what to do.