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DREWSTER

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Posts posted by DREWSTER

  1. On Fri 22/01/2021 10:53:29 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\012221-11875-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
    Bugcheck code: 0xA (0x99, 0x2, 0x1, 0xFFFFF8001B22E07E)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    On Fri 22/01/2021 10:53:29 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: mwac.sys (mwac+0x1729)
    Bugcheck code: 0xA (0x99, 0x2, 0x1, 0xFFFFF8001B22E07E)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\mwac.sys
    product: Malwarebytes Web Protection
    company: Malwarebytes
    description: Malwarebytes Web Protection
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mwac.sys (Malwarebytes Web Protection, Malwarebytes).
    Google query: mwac.sys Malwarebytes IRQL_NOT_LESS_OR_EQUAL.

    Conclusion - 2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    mwac.sys (Malwarebytes Web Protection, Malwarebytes)


     

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