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About marcoantonjo

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  1. I have done the cleanup and some of the tips you suggested, and will definitely take those precautions to heart. I am really grateful for your help, and I cannot thank you enough. I think I'm good for now, you can probably close this post already. I'm satisfied with the state of my laptop. Thank you again!
  2. Hello, I have done everything you mentioned. I have updated my Windows Defender, created a restore point, and have done the two scans. Both scans did not report any threats. Attached is the Malwarebytes scan for earlier. mb scan.txt
  3. Here they are. I hope there's nothing left to be done. Addition.txt FRST.txt
  4. Hello, I have finished clearing out the .tmp files as you advised. I have also completed updating my Windows to version 2004, and I must say, thank you so much! I think it did wonders, as far as I can tell. Windows defender is properly working. Everything seems to be in great shape and my laptop feels brand new. Are there any more steps I must take?
  5. I have completed the scan and attached the log. But I should mention that around half an hour before the scan, I tried downloading the update of the new Windows 10 version 2004 just to test my luck. Next thing I knew while I was doing the scan, a notification prompt for a restart appeared! Somehow my laptop was able to download the update which is ready to be installed, and I have absolutely no idea why, out of all times, it was only able to do so now. I just want to make sure, is updating still the best action to do right now? eset scan.txt
  6. That's disheartening to hear. If I may ask, will a full reset be able to fix my laptop and get rid of the malware and/or the effects of it? I am willing to go that route if it is known that it could work for what my laptop is dealing with. Also, I have already mentioned in my previous reply that I have tried opening regedit in administrator mode and it still wont import the registry file, giving the same error in the picture I recently uploaded.
  7. There seems to be a problem when I try to merge the registry file I even tried running regedit as administrator and importing the file, but the same error message appeared.
  8. Hello, I have finished running the fix. Here is the log.Fixlog.txt
  9. Hello. Yes, I have already ran the Uninstall Utility for Avast. Here are the results of the two scans. MTB.txt FSS.txt
  10. Sorry, I meant that the Windows Update still fails. I did not see an "exception message" after running the batch file, it said it successfully finished.
  11. Sadly, it still fails. The same error code appears.
  12. I had to restart my laptop twice before attempting to download the version 2004 of Windows 10 as it turns out I had another update come by. Now, I was ready to download the update but it kept having an error, and I've tried it again three more times but to no avail. What's going on here?
  13. Hello! I was able to successfully perform the merge. What's next?
  14. I've had Adwcleaner for a while which couldn't find anything too. Here's the latest scan. AdwCleaner[S05].txt
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