desilu

Is it OK with BitDefender?

Here's the zip file - thanks Des mbst-grab-results.zip

Check for updates says 4.1.0.56 is the latest version when I asked it to check for updates. Running the Support tool, at least the Collecting Logs completed this time (on v 3 it hung for hours) but is taking ages for the FRST process to complete. Is this usual? thanks Des

This error occurred many times a day but seemed to stop when I eventually (after four reboots) got it to upgrade to v4 from v3. It has now returned. I notice it because my web browser (Firefox or Chrome) becomes unresponsive and things like the Event Viewer or Task Manager don't load until the fault has cleared itself after maybe 15 seconds. This is MalwareBytes Premium v 4.1.0.56 on Windows 10 Professional v 1909 The event viewer entry is below. Thanks Faulting application name: MBAMService.exe, version: 3.2.0.890, time stamp: 0x5e4bfca6 Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52 Exception code: 0xc00000fd Fault offset: 0x000000000003c43a Faulting process ID: 0x2d4c Faulting application start time: 0x01d63198380aac2f Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: aa40298f-beb8-418b-9ed2-dea1904df959 Faulting package full name: Faulting package-relative application ID: