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Found 20 results

  1. This error occurred many times a day but seemed to stop when I eventually (after four reboots) got it to upgrade to v4 from v3. It has now returned. I notice it because my web browser (Firefox or Chrome) becomes unresponsive and things like the Event Viewer or Task Manager don't load until the fault has cleared itself after maybe 15 seconds. This is MalwareBytes Premium v on Windows 10 Professional v 1909 The event viewer entry is below. Thanks Faulting application name: MBAMService.exe, version:, time stamp: 0x5e4bfca6 Faulting module name: ntdll.
  2. Hi, I installed the trial verison of Malwarebytes 3.6.1. Have looked on the forum, but how can you do any of the things recommended if the laptop just freezes. Can't open a thing, have rebooted (manually), so many times today I have lost count, and now patience is turning to despair. PLEASE HELP
  3. Short version of the problem: Whenever I press the little bell icon in the top right corner Malwarebytes just completely crashes. Rebooting does not help, ran repair with the Malwarebytes suppport tool. But nothing changed and it still crashes as soon as i click the icon. I have to forcibly close malwarebytes and restart it to get it to work again. When did it start / order of events (some of it might be unrelated to the problem): - I was watching a random youtube video. A little add popped up on the video I want to click on the 'x' to close it but missclicked and clicked the ba
  4. A bunch of weird things is happening: Restarting at random points Also, now I noticed a way to get passed it, by clicking on the icon on macos but now it is not working. Mail seems weird with notifications fading I am on version macos 10.12.6
  5. For about a month, I have been getting messages that Malwarebytes web protection is turned off. When I try to turn it on, it will not turn on. The computer has to be restarted. I have also been getting Blue Screens of Death. I have scanned the computer with Malwarebytes, AdwCleaner, Kaspersky, Windows Defender, and Sophos. Of these, only Sophos detected anything at all; a PUP called Softonic. First, Malwarebytes is, according to Malwarebytes, supposed to detect Softonic. So it's really disturbing to find that it isn't. Second, any suggestions as to what to do?
  6. bonjour AdwCleaner crashes quand il essaie de faire l'analyse heuristique image : : voici le AdwCleaner_Debug.log : AdwCleaner_Debug.log en espérant que vous pourrez m'aider
  7. Hello. I am a loyal user of AdwCleaner, and I love it. However, an hour ago I tried to use my 6.XX version and I was prompted to updat to verision 7.0, which I did After downloading I startyed the new version, but it crashes eveytime (see attached image), and I cannot use the older one, since it takes me to the newer version download site. The perfect catch 22 situation. What can I do? I ma using Windows 10- 64 Regards, Vladimir
  8. I have a brand new IbuypowerPC BB930 and i have used malwarebytes for years .... It ran on my old windows 10 machine fine, so no idea why it is crashing. 3 straight times it crashes about 75% of the way through scanning 2 of my hard drives. error "We're sorry but the malwarebytes service stopping working. it will now restart or something like that" ... no screenshot. Brief description of the issue None System did not crash, only service/program Ran a simple with default options custom scan on 2 of my 4 hard drives. It happened 3 straight times, not sure if it was
  9. Whenever I run I an antimalware scan, part way through it crashes out. I'm run a Samsung Galaxy S 4 with Android Lollipop installed.
  10. Yesterday my PC was fine, when I started this morning, I notice it was super slow to load, when opening taskmgr I noticed 10 thousand processes of javaws.exe running, please anybody can help me?
  11. I just tried to play Guild Wars 2 after some time, but every time I start the launcher, it crashes and the report says that LavasoftTcpService is the cause. I once had a Lavasoft ad-aware (by accident) but deinstalled it completely. But now the file is in my Windows/SysWOW64 folder and wont go out. If Itry to delte it, it says it does work along with open progresses and no matter how many progresses i shut down with the task manager, it won´t delte. If i start in saFe mode and delete it, my intenet doesnt work anymore, so it somehow can be deleted, but it is kind of fishy. I realy don´t know w
  12. Hi all, I'm new in this forum and I installed this your program because blizzards GM recommended that. Let me start from beginning: I play at World Of Warcraft and it started crashing, I followed the Blizzard's guide to fix it with no results. So I opened a ticket to blizzard and I submitted some logs they asked for. After that they affirmed I got some Malware and they told me to install Malwarebytes to fix it. After installing it i started an analysis and it could not end it, infact during the last fase it stop working every times. I give you files u request for on other topics. I'm not ski
  13. MB caused my PC (XP) to crash (blue screen) when a schedule scan was to start. When I rebooted my PC I could not start MB. The MB program would crash everytime. I tried running Cameleon but every attempt to fix the problem failed all 13 times. I don't know why it crahsed my PC. There were no warnings and I can't get MB to work at all sicne. Windows XP 32 bits Malware Ant-Malware (Paid version) I don't know the actual verson and cant start it up to findout what it was but only had the program for about 5 months now. 20140922 Malware Crash.bmp
  14. All right, this is driving me up a wall and I really need help because I need this laptop functional to work on my tiny art business. A few days ago, Malwarebytes gave me an alert saying that the database was corrupted or missing. I told it to update itself and it did. It seemed to work fine for a couple days. Then the program crashed completely and I had to restart my computer to bring it back up. When I did, it was behaving fine. As of last night it started randomly disabling the malicious website protection. I would go in and enable it again and it would be fine for a while before
  15. I have used MBAM for a long time now and have never had any troubles with it. However, ever since I downloaded the new version (the current version), I have had many issues. If in the slight chance that MBAM decides to cooperate with me, I will run a scan. However, usually half-way through the scan MBAM simply quits on me and shuts down completely. More recently, though, every time I try to start MBAM up, it does not let me click buttons. If I click on "Scan Now", the program does nothing. It was as if I had not even clicked anything at all. This is the same with "Settings, Scan, History,
  16. Hi im new on here and i think i have an infected PC, iv'e probably had malware on it for a long time and i didnt even realize it was on here. I just recently discovered and learned about malware and what it is and iv'e probably been infected for about 2 or 3 years. Can someone please help me removing it? I downloaded Malwarebytes and installed it then it ran normally then i i noticed it said at the top "a scan has never been run of your system" and it also said to update (which i think is odd because i just downloaded it), so i clicked on that and it started to run then right after a message
  17. As instructed I am posting here. My computer issues are as the subject states. DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 11.0.9600.16428 BrowserJavaVersion: 10.45.2 Run by Jeremy at 13:26:54 on 2014-01-26 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6057.1556 [GMT -5:00] . AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} . ============== Running Processes =============== . C:\Wind
  18. I need help with removing this Trojan and making sure that my computer is Threat Free. I cannot seem to fix it on my own. Malwarebytes detects it each scan and "removes" it but it does not. Please help... I cannot replace this laptop. It is my Lifeline....Thanks a Lot!
  19. I am using Windows 7 and this is my first time using Malwarebytes. After scan, there is a button to show all results. When i click on it, they say that i can delete the files. When i press delete, nothing happens and after a minute windows prompts me that Malwarebytes has crashed. I have done everything stated in section L of the FAQ but it doesn't work. I tried it on 2 separate computers. Both are not working. Please help me thanks! There are many infections
  20. Hi, I am running Windows Vista Home Premium SP2 32-bit on a Dell Dimension DXPO61 Intel Core 2CPU 6700@2.66Ghz with 4GB RAM. Malwarebytes has been hanging and freezing every time I run a scan lately. I have to do a hard re-start and the scan will not complete. I am also running Avast. I tried running the scan in safe mode and the same thing happens. I should mention that Windows has been unable to complete and install updates for quite some time. My computer is becoming unusable. Please help!
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