Jump to content

catebeta

Members
 View Profile  See their activity

  • Posts

    11

  • Joined

  • Last visited

 Content Type 

Posts posted by catebeta

    Malwarebytes not starting; Chamaleon not inizializing

    in Resolved Malware Removal Logs

    Posted

    Dear Maurice,

    20200413 Scan export after reinstall.txt

    Thank you very much for the step-by-step guide. I reinstalled Malwarebytes successfully.

    It's quite odd to read, as also shown in the report, that the machine was scanned on March 30, because I set a scheduled scan everyday (yes, I've been using the supposedly infected machine daily).

    I ran a scan, and no threat was found, please attached the report, may it be of some help.

    Many thanks again

     

     

    Malwarebytes not starting; Chamaleon not inizializing

    in Resolved Malware Removal Logs

    Posted

    Just now, Maurice Naggar said:

    Hi,

    If the ZIP file is on a different machine from the one you are on now, you can COPY the zip file to a USB flash-thumb drive  and  just take that to the pc-used-for these replies.

    Just please do not run any other tools by yourself.   And know that there is no personal information in the reports.

    is there any risk of infecting the machine I am using now by using a flash?

    Malwarebytes not starting; Chamaleon not inizializing

    in Resolved Malware Removal Logs

    Posted

    Hi Maurice, I cannot thank you enough for trying to reach me out so many times. Everytime I tried to reply to this thread or to write a PM to you, Cleantalk reported my activity as spam. I tried, via phone, using my data connection, changing my IP, using differest browsers, creating another account, none of this worked. I opened a ticket for this, because I was shut off any support.

    I am now using a safe machine, that cannot by any means be infected (work related issues).

    I reply to your questions and I will write one which is crucial, which is how can i transfer the mbst-grab-results.zip from the infected machine to another one without infecting it.

    Information

    Malwarebytes: Premium

    OS: Windows 10 Home version 1903

    PLease let me know if you need any additional detail, I'll be happy to provide them.

    What I did

    I disconnnected every device from the my router, and scanned them with Malwarebytes (2 phones, 2 machines), looking also for rootkits. The machine I am using right now to write this runs a diffent antivirus.

    I shut down the infected machine, on which Malwarebytes doesn't work, after installing the Tool you asked me to. By mistake, I tapped (sensitive mousetrack) on recovery, but interrupeted it promptly (I hope promptly enough). 

    I found about Chameleon on this website Malware Fox (June 2019) and found the download files on malwarebytes.

     

    What do I do next? Is there any safe option to trasfer the .zip from the infected machine to another or to stop being flagged as spam on this forum?

     

    Again, I am very grateful for your help, and I really appreciate. I'll be staying home in the next days. I fully understand that you volunteer, so I'll wait for your reply.

     

    p.s. English is not my first language, so my wording can get fidly sometimes. Let me know if you don't understand what I write, I'll reformulate as best as I can.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.