catebeta

I took a look at the cleaned files, and I have a couple of doubts (Adobe and Express VPN). ESET online scanner.txt

Dea Maurice, thank you. sorry. I forgot to write down that also the settings on Malwarebytes are now are you requested. I am now running the ESET online scanner as suggested. I'll updated you as soon as it is finished. Many thanks

@Maurice Naggar After a long scanning, please find attached the requested files. Many thanks msert.log Fixlog.txt

Many thanks, I'll use extreme care in following these steps. I just want to let you know that this might take a bit (still at step one).

Are you kidding? As long as you're here, I am glued to this. Waiting for the next step.

Dear Maurice, 20200413 Scan export after reinstall.txt Thank you very much for the step-by-step guide. I reinstalled Malwarebytes successfully. It's quite odd to read, as also shown in the report, that the machine was scanned on March 30, because I set a scheduled scan everyday (yes, I've been using the supposedly infected machine daily). I ran a scan, and no threat was found, please attached the report, may it be of some help. Many thanks again

is there any risk of infecting the machine I am using now by using a flash?

Hi Maurice, I cannot thank you enough for trying to reach me out so many times. Everytime I tried to reply to this thread or to write a PM to you, Cleantalk reported my activity as spam. I tried, via phone, using my data connection, changing my IP, using differest browsers, creating another account, none of this worked. I opened a ticket for this, because I was shut off any support. I am now using a safe machine, that cannot by any means be infected (work related issues). I reply to your questions and I will write one which is crucial, which is how can i transfer the mbst-grab-results.zip from the infected machine to another one without infecting it. Information Malwarebytes: Premium OS: Windows 10 Home version 1903 PLease let me know if you need any additional detail, I'll be happy to provide them. What I did I disconnnected every device from the my router, and scanned them with Malwarebytes (2 phones, 2 machines), looking also for rootkits. The machine I am using right now to write this runs a diffent antivirus. I shut down the infected machine, on which Malwarebytes doesn't work, after installing the Tool you asked me to. By mistake, I tapped (sensitive mousetrack) on recovery, but interrupeted it promptly (I hope promptly enough). I found about Chameleon on this website Malware Fox (June 2019) and found the download files on malwarebytes. What do I do next? Is there any safe option to trasfer the .zip from the infected machine to another or to stop being flagged as spam on this forum? Again, I am very grateful for your help, and I really appreciate. I'll be staying home in the next days. I fully understand that you volunteer, so I'll wait for your reply. p.s. English is not my first language, so my wording can get fidly sometimes. Let me know if you don't understand what I write, I'll reformulate as best as I can.

Hi Support, I have a problem with Malwarebytes. It doesn't start. OS: Windows 10 I tried downloading and executing Chamaleon, but it doesn't work: apparently it doesn't find the data files. I also tried to rename the mbam.exe. Anyone can help on this, please? Many thanks

Hi Support, I have a problem with Malwarebytes. It doesn't start. OS: Windows 10 I tried downloading and executing Chamaleon, but it doesn't work: apparently it doesn't find the data files. I also tried to rename the mbam.exe. Anyone can help on this, please? Many thanks