pnoelw

Thanks Porthos Killer driver updated to latest v2.1.1359. Re-booted. Above symptoms persist with Malwarebytes enabled. Also checked other dell driver updates. All up to date. Regards Noel.

I have been a paid user of Malwarebytes for many years (10 or more) and have installed the Pro version on all my computers. Until recently all was fine and it works well in parallel with Windows Defender. I do not feel comfortable with Defender alone. System Dell XPS 8930 i7-8700, 64-bit, 16 G RAM Windows 10 home v1909 Malwarebytes Premium 4.0.4 Firefox 72.0.2 All software is kept up to date. All was running fine until the last couple of months – I can’t tell exactly when, various programmes have been running slowly such as Firefox – hesitates to load the homepage – which is Google advanced search. Loading subsequent pages also hesitates and loading multiple pages simultaneously often leaves a few tabs unresolved and “cannot find server”. Quitting Malwarebytes removes these problems. When I switch on a printer, Windows doesn’t pick it up and it may require a few power cycles to get it onboard. Again, quitting Malwarebytes resolves this issue and both printers are loaded within a few seconds of their first power-on. 2 of the programmes I regularly use process large data files (3Gig+) and produce multiple data files (1,000 totalling 44G+). These used to run and write data smoothly. They now hesitate for 10 secs or more every 20 seconds or so. Quitting Malwarebytes resolves this issue. Any programmes which check for updates (ie require initial web access) take a noticeably longer time to load than previously. Quitting Malwarebytes resolves this issue. I have tried switching off Defender and leaving Malwarebytes running alone. Issues continue. So I have concluded that Malwarebytes is the problem here and that this started a few months ago. Last night I ran the support tool (1.5.3.749) and allowed it to clean (uninstall and re-install direct from the web). All went well but the issues remain. Where do we go from here? Mbst-grab-results are attached. mbst-grab-results.zip