We are having the exact same issue. Have used the MB uninstall process on each, seems to help for a time then it come down again. Going to Services and restarting the service seems to help each time. We have both Win 7 and Win 10 running, the problem only seems to occur with Win 10
This is really not an acceptable state of affairs. I now must check the status daily (one would think a notification could at least be sent if a machine does not check in after X amount of time...) and then having to go to each endpoint to restart. We have moved most of our operations to Chrome OS (something I HIGHLY recommend to anyone who cares about security) but the remaining machines with this solution are in a constant state of checking and rehabilitating.
MB, please fix this problem or we and I suspect many others will have to look elsewhere for a security solution.
Thanks,
Mark
