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About mprott

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  1. Bravo. This is clearly an issue for a lot of users and very negatively impacts one of the most fundamental value-adds of the cloud product. What's the value of the cloud-console if 10-30% of your endpoints may not be online? Are they protected? Are they receiving new protection updates? Who knows?! What's worse is that it seems that MB has squarely put the time/opporunity-cost of the fix onto the customer! Simply can't recommend this product until this fundamental issue is resolved.
  2. This has been a problem that has been plaguing us since we started using Endpoint Protection. We also have clients whose endpoints go down. Not a good look.
  3. Among the many issues we experience with Malwarebytes Endpoint Protection, hanging programs, endpoint agent service stopping, unable to run scans, endpoints not communicating with the cloud console, having to restart the service, having to uninstall and reinstall the agents, we are now unable to run scans because the "scan could not complete. An error has occurred." Any help would be appreciated.
  4. Glad I'm not alone. Been trying to purchase from Malwarebytes for weeks. Eventually had to go through another distributor because no one responds.
  5. Malwarebytes, We are receiving duplicate scheduled reports at midnight. Not sure how to stop it.
  6. Pardon. It's hxxps://*.cloud-protect.net
  7. IP Address, it is associated with Proofpoint. Any idea why this was blocked? Thank you
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