Elephant909

Ok the issues are all gone! Thank you so much and have a great weekend!!

Hi Ron, Kaspersky is not reporting that trojan.multi.goppel.gen anymore, so Thank You so much! My internet is not disconnecting anymore, but still the internet troubleshooter says that it cannot automatically detect the proxy settings (I don't use proxies). To fix this went to the proxy settings and there was a setting called "automatically detect proxy settings" and it was on. Interestingly when I turned it off, the message in the troubleshooter stopped appearing. Do you think that it is properly fixed or should I go to the registry editor and delete "ProxySettingsPerUser" from HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings because I read that it fixed the problem for many. Still I'm sure for now I think that the problems are fixed! Thank you so much for helping me get rid of this virus and fixing my internet problems!

Hello Ron, I accidentally ran the fix without disabling Kaspersky. Would you like me to run it again after disabling it? Sorry! Fixlog.txt

Hi, My computer has been infected with the Trojan.Multi.Goppel.Gen virus for a few months. My Kaspersky Anti-Virus has been unable to delete or "disinfect" it and everytime that I think that it has successfully disinfected it ends up reappearing after a restart. One of the issues it has been causing is that it prevents Windows Monthly Security Updates from being able to update. It is also creating bad drivers in the System32/drivers folder. However, recently I have upgraded to Windows 10 from Windows 8 and I have to wait and see if that is still a problem. It is also causing the internet to always disconnect after around 10 minutes of using it, and everytime I am having to restart the computer to make the internet work again. Still the issue manages to return within 10 minutes. Something that is interesting however is that the tabs that are already open at a specific website are able to continue to be used (for a while) and the internet works properly for those tabs, but new tabs don't work. I have tried to troubleshoot the internet issues and I keep getting certain messages: Windows cannot automatically detect proxy (I have checked all settings but it still doesn't fix) Invalid IP Address Need to Reset Wifi Adapter In order to fix these I have tried winsock reset, resetting internet settings, checking my antivirus, but nothing has helped. I do remember editing either a DNS or IP address once accidentally so maybe that is an underlying issue, but now it all been changed to automatic so I am not sure. I have read the other threads on this forum about this virus and I have ran various programs according to the forum instructions. I have done the USB boot and the FRST64.exe program as I saw in a different post and I have tried to clean the computer with various programs. Please help and Thank You in Advance My logs are attached below Addition.txt AdwCleaner.txt FRST.txt Malwarebytes Scan.txt mrt.log RoguekillerScan.txt RoguekillerDeletion Log.txt