You've got a lot of computer professionals here, who quickly realized the problem was MLWB. My computer totally froze every time I tried to use it this morning and I was already researching the cost of sending a computer geek to my house to figure out my problem. I discovered it was your problem from googling. At minimum, you should be sending an email out to all of your premium users to let them know what was causing their computer problems this morning so they don't pay to have a professional diagnose for them.
