bashbish
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Posts posted by bashbish
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I went to Power Button options. Turn on fast start up was already unchecked. Restarted PC. Ran the FRSTEnglish and MBST Support Tool (gather logs).
I received "We were unable to create........(see screenshot attached).
I repeated 2 more times. Same results.
I am not sure about the FRSTEnglish installing properly, as it appeared as a box with check off choices and a search bar. I was not sure what to do so I waited and it disappeared after a few seconds.
The support tool seemed to be ok but as notification stated it was unable to create....
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Thank you Porthos.
I can do that but tell me, will the file that has logs from my machine be accessible to anyone on the forum ?
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I have Torguard VPN. Was Working fine a day or so ago. Now it is being blocked. Have it on the MWB Allow list.
I am not getting a specific notification that anything is being blocked, however I am being blocked (cannot connect with VPN).
How do I know its MWB doing the blocking ? Because when I quit MWB the VPN connects. I tried this multiple times. I have no doubt that it is MWB doing the blocking. I ran the support tool. It did not help. Still being blocked.
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I ran the Support Tool . It worked . so far so good. Will post if it comes back
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I have Torguard VPN. Was Working fine a day or so ago. Now it is being blocked. Have it on the MWB Allow list.
I am not getting a specific notification that anything is being blocked, however I am being blocked (cannot connect with VPN).
How do I know its MWB doing the blocking ? Because when I quit MWB and the VPN connects. I tried this multiple times. I have no doubt that it is MWB doing the blocking.
MWB is like over protective parent. It does a great job protecting you but sometimes it ruins your fun.
Hopefully this will be fixed soon.
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Yes that worked. Thank you.
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Received an Upgrade New MWB Premium notification. Clicked and installed. PC restarted 3 times and finally got a failure to install notification . Messed up my system . Had to do a system restore. I pay for and have Premium (4.0.4) already but I thought this was more like an Update of the program.. MWB did not leave a restore point so I had to go back to last one, which fortunately was yesterday. If I get this Notification again what should I do ?
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This issue was only in Firefox. Internet Explorer did not have any problems. Leads me to believe that the problem was embedded in Firefox.
I decided to uninstall and reinstall Firefox. That appears to have taken care of the issue (so far so good).
If it comes back I'll try the Farbar program.
Thank you.
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I do not sync with any other devices
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Open Firefox is ok but as soon as I click anywhere on that browser this pops up as a new tab. (Screen shot attached). Cleared cookies. Ran Malwarebytes and Avast scans, zero issues.
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I tried to turn the notifications back on by dragging last night. I closed the interface and reopened and it was back off again. Retried with click instead of drag and it stayed on.
Bravo! Thanks for the info.
Maybe you guys can change it to a circle instead of a switched.
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13 hours ago, LiquidTension said:
Thank you for the follow-up.
Out of interest, when you were changing settings with the previous version, were you dragging the toggle across to the off position or clicking directly on the off position?I am fairly certain I dragged it. Why? Is one better than the other
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Resolved the Issue.
Settings,click on Install Application Updates.
Now I can Turn Off notifications in Windows System Tray.
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8 minutes ago, exile360 said:
If it isn't being retained then there could be something reverting the setting, like if you use any kind of rollback/restore software on your system. Otherwise it could be an issue with permissions, so please make sure you're logged in as an administrator when you change the setting in Malwarebytes and that User Account Control is enabled.
I have not yet done any System Restores.Not sure what you mean by rollbacks. I am the sole user and administrator.
As an experiment I turned off BOTH real time protection and windows system tray. When I reopened, real time protection was still turned off but system tray was turned back on. So I'm thinking I must be administrator if it is letting me turn off real time protection, but I do not know what else I can do to keep system tray notifications turned off. Should I reinstall ??
I am W10/1809 ( OS Build 17763.292) . Malwaebytes version 3.6.1.2711,component package1.0.508,update package 1.0.8986 .
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7 minutes ago, exile360 said:
It's not even in beta any more. Build 527 of Malwarebytes which includes the fix for this issue has now been released.
By the way, you should also be aware now that you're running Windows 10, that there is an issue with the Insider Preview build 18323 of Windows 10 where it prevents Malwarebytes (and apparently many other programs) from installing drivers which breaks protection as well as rootkit scanning. Microsoft has been made aware of the issue so hopefully they'll have it fixed before build 18323 goes RTM.
thanks for the tip on 18323. I have an earlier version. I have been attempting to stall my updates using metered connection settings. Giving MS a chance to correct their errors before they download large updates. To early to tell if it is working.
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Actually I reverted back to older version which worked rather well but I was having Windows Update problems and had corrupted files I could not fix.I decided to go to W10. That was a week ago. I just put this out as an FYI if anyone wanted to try for a free upgrade at this late date.
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FYI Gang,
In order to resolve this problem (freezes on Windows 7), I decided to bite the bullet and "upgrade" to W10. In less than 1 year W7 life-cycle will be over. (I did a clean install of W10 version 1809).
I bought the W7 disc with Key 5 or 6 years ago. I dusted it off and used the key to activate W10. Apparently the free upgrade is still allowed if you have your W7 Key.
No more freeze. Now all I have to do is Tweak windows 10 to my satisfaction. It is quite the adventure !!
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OK. I opened settings and switched "OFF" Windows System Tray Notifications, Restarted PC . Opened settings and switch has gone back to "ON" position.
It sort of feels like there should Be a "SAVE" button when you make changes in the settings, but alas there is none.
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There are a couple of sites I use to get information and I like to leave those windows open. During the time they are open I get Malwaebytes pop up notification that the is MALVERTISING. Firstly I must say bravo to Malwaebytes. I can continue to use the sites with Malwaebytes protecting my system.
Problem is that when I am using other programs the pop up Notifications become distracting. I have gone to settings and turned the notifications Switch to OFF. Problem is that when I close Malwaebytes panel I still get the pop ups and when I reopen the Malwaebytes panel the switch that I turned OFF is back ON.
How do I get that switch to stay Turned OFF?
I am W10/1809.Malwaebytes version 3.6.1.2711,component package1.0.508,update package 1.0.8982.
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arbrich , I ran the process you outlined. Let me get it right here. I should leave the CMD window open and active. If so the file could be gigantic if there is no freeze for a couple of days. This is OK ??
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24 minutes ago, plurple said:
Win 7 64 bit Malwarebytes Premium.
Having the same problem. The Windows Security Rollup and Malwarebytes Component update both installed on December 12. However I did not have the first freeze until December 17th or 18th. Once it began it was several times a day. After finding the threads on this issue, I turned off Web Protection only on December 19th. Have not had a freeze since then.
FYI. I did not and will not Install the MS Roll-up . Nevertheless, I have had the freezing issue since mid December. The freeze issue is very insidious. I have gone as long as a week without it and I have had it happen 5 times in a day and everything in between. My present strategy is to use Malwarebytes only when I am on the internet or when I do a Scan. All other time I quit Malwarebytes (right click and choose Quit Malwarebytes ). So far this has resulted in 1 or 2 freezes per day and sometimes none.
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I was wondering if the freezes might have to do with W7 Operating System Updates or lack thereof.
The last one I had installed is:
2018-10 Update for Windows 7 for x64-based Systems (KB3177467).
Windows Update main page says "windows is UP To Date"
I have my update settings as "Download Updates but let me choose whether to install them."I just did a manual check for updates and it still says I am up to date.
I have no hidden updates.
I have no W7 OS updates for Nov or Dec.
Is it possible that something got broken in my update system ?
Has anyone received a monthly OS update for Nov and Dec that MS has failed to download to me ?Could the common thread for the freezing issue be that some W7 users are not up to date with MS ?
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6 hours ago, robhab said:
JimOPI
That is exactly what happened to me at exactly the same time under exactly the same Win and app configuration.
If you check your logs closely, you will see that MSE updated its virus definitions just before the seemingly random freeze started.
You probably caused the first freeze when you booted up and both MBAM and MSE tried to run at the same time.
I have Avast not MSE and I have been getting the hard freezes since mid December. I uninstalled MWB for 3 days , no freezes. I reinstalled MWB this morning. One freeze so far. At this point I am "Quitting" (turning off) MWB when I am not using the Internet. I turn it back on when I go On the internet.
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1 hour ago, Dave_H said:
I have been experiencing the same lockup problem for weeks.
Windows 7 /64 and did not install the December windows updates.
I spent hours and hours trying to figure out the problem I thought for sure it was hardware related and wasted my time cleaning the fans, updating my video drivers, testing and even changing my RAM, using temp and voltage monitors, etc, etc.
3 days ago I thought it might be Malwarebytes because I tried everything else and (no offense) the last major problems I have had was due to your program. (The malformed update last January, the VSS conflict, High CPU usage)
So anyway, I came to the forum a few days ago and saw the problem and I have now gone 3 days without a lockup. Longer than I have gone since about 3 weeks ago. ( I turned off everything).
I think you are doing a disservice to your customers by not doing anything about it. I think it's a lot more than 1% and I feel bad about all the people who may not have figured out it's Malwarebytes causing it. I think you should at least send out a email to all your customers or push out an "update" that rolls everyone back to a previous component update. I only lost hours of my time, I almost wasted money getting another power supply, video card, or RAM.
There is no shame in having a problem only in not being upfront with your customers.
Hope you can deal with this quickly. I must have done over 15 hard resets over the last few weeks and it really bothered me to do so on such an otherwise stable and important computer.
Regards,
Dave
I hear you. I went as long as a week with no lock ups then it happened 4 or 5 times in an hour. I finally uninstalled MWB 3 days ago. Have had no lock up since.No more hard resets,
I also tried many things before I realized it was MWB.
The service offers great protection but all the troublesome issues are frustrating. As a remember there was an issue a few months back where all 16GB of RAM kept filling to Max. I found out, after much troubleshooting that is was MWB. which they corrected with an update. I hope they crack this one soon.
Torguard Being Blocked
in Resolved Malware Removal Logs
Posted
I tried everything you suggested except safe mode. This has become to difficult. I will have to continue to "Quit MB" before opening Torguard and then restart MB. It would be nice if MB had a similar feature that Avast AV has, "Disable Shields for 10 Minutes". Maybe you could include it in future update.