T_nelly

Today Outlook 365 is being blocked when it tries to pull in new mail. I verified the IP address. The IP addresses have been assigned to Microsoft. I added an exclusion (malware exclusion only) for C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE I assume it is being flagged as ransomware since I am still receiving alerts and cannot retrieve my mail. Please fix this as soon as possible. I have only attached a few logs, I have hundreds. There was another IP but I cannot find it. If you can give me an easier way to parse these logs I could find it. Where are they stored on my system? Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/18/17 Protection Event Time: 2:46 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1968 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: outlook.office365.com IP Address: 40.97.153.162 Port: [56404] Type: Outbound File: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE (end) Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/18/17 Protection Event Time: 2:46 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1968 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: outlook.office365.com IP Address: 40.97.153.162 Port: [56402] Type: Outbound File: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE (end) Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/18/17 Protection Event Time: 2:46 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1968 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: outlook.office365.com IP Address: 40.97.153.162 Port: [56404] Type: Outbound File: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE (end) Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/18/17 Protection Event Time: 2:23 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1967 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: outlook.office365.com IP Address: 40.97.153.162 Port: [54932] Type: Outbound File: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE (end) Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/18/17 Protection Event Time: 2:23 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1967 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: outlook.office365.com IP Address: 40.97.153.162 Port: [54932] Type: Outbound File: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE (end)