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lock

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Posts posted by lock

  1. 10 hours ago, Porthos said:

    Currently yes, They are really busy

    What do you mean by "currently yes"????

    Show me one time when they were not "currently busy"....

    On my ticket (#2065751 ) , to add insult to injury, I received after a week :"Just checking in. I was wondering if you need further assistance ..."

    They never answered to my original ticket.

  2. Thank you for your answer!

    It seems like a lot of people have issues with their pro license reverting to free during an update / reinstall, and they have to go the whole procedure "contact us" , "provide proof of purchase" etc , which will be more and more difficult in the future, especially for the "life time" licenses.

    That's why I wanted to deposit them somehow in "my account" on Malwarebytes , so in the future will be much easier to prove them as "valid"

    Also, I can submit them to your "customer service" for acknowledgement of validity , and I can save the email.

    Thanks!

  3. Thank you for your answer.

    So, what should I do meanwhile??? I made "print screen" copies for all of them being activated for MBAM v3.2 but other than that?

    Shall I send all of them to you for "validation"??

    My concern is that in a future versions of MBAM one or more will deactivate ( seems to be common these days) and I will have to go all nine yards with "provide proof of purchase", which is impossible to have  4-6 years after I purchased.

    Thanks.

  4. I have several "life time" licenses , which I bought retail "on sale" on various times; all of them are activating fine;
    How can I open an account and add all these serials to protect them from future issues? (In the future, if one of them will not activate , I may be asked for proof of purchase, which I do not have for all of them ; I bought in several years )
    Once again ALL of them are activating fine for version 3.2

  5. 13 hours ago, TheThornWithin said:

    None of those complaining about Malwarebytes seem willing to take any responsibility for their difficulties

    Never had any issue with MBAM, starting with V2 and going into v3, in the last 3 years ; Installed on multiple PC's in parallel with a reputable antivirus.

    Never had any detection also, in 3-4 years on 3 different PC's, so I uninstall it and run the antivirus alone.

    Did not see any added benefit provided by MBAM.

  6. https://press.malwarebytes.com/2017/06/15/malwarebytes-introduces-enterprise-cloud-platform-next-gen-endpoint-protection-announces-validation-replacement-antivirus/

    — Malwarebytes provides superior protection for businesses, featuring industry-leading seven layers of detection techniques, including new innovative machine learning approach towards Anomaly Detection

    But: machine learning is not available /active yet

    Malwarebytes [...] Announces Validation as Replacement for Antivirus

    But: Malwarebytes it is not a replacement for antivirus

  7. "Malwarebytes provides superior protection for businesses, featuring industry-leading seven layers of detection techniques, including new innovative machine learning approach towards Anomaly Detection"

    https://press.malwarebytes.com/2017/06/15/malwarebytes-introduces-enterprise-cloud-platform-next-gen-endpoint-protection-announces-validation-replacement-antivirus/

     

    The new hype these days in virus detection is this "machine learning".

    Can anyone explain, in plain English how "machine learning" is being implemented on MBAM?

    Thanks!

     

  8. I had MBAM and MSE4.10 for several years, after that I switched to NOD 32 and now to Bitdefender free and PC Tools firewall (on a Win 7 / 64 pc).

    MBAM and MSE made a very good combination without overlapping protection but had a serious impact on browsing ( like 1 sec delay) and never got ANYTHING in quarantine of MBAM after several years.

    Nod 32 is good but overcomplicated for an average user.

    Bitdefender Free has zero impact on my pc and has the same level of protection as paid, with a detection rate of 100%

    I do not know if it is running in safe mode, but for disinfection there are a lot of tools to use, beside the paid version of MBAM.

  9. 7 hours ago, TempLost said:

    in the real world is going to get 100% detection rates of viruses and malware

    The 100% detection rate mentioned in AV Comparatives is as practical as it is possible in a rational world. You can use 5 antiviruses at the same time and still, theoretically you will not get an absolute 100%.

    From a practical point of view, using only one antivirus with a tested detection rate of 100%  it is more than enough, to achieve a balance between impact on performance of your PC, cost and conflicts.

    While I agree that backup is a must have  ( you pay once for a backup program) running MBAM  along a well performing antivirus is a waste of money and pc resources ; nobody yet tested MBAM in any official test, so just supposing that 2 programs are better than one will give you a false sense of security.

    As I said many times, I never got an alert from MBAM while used with a well known antivirus; always the antivirus detected all, leaving nothing for MBAM.

  10. 8 hours ago, bdubrow said:

    database of old, non-active threats

    AV Test uses , for 0-day malware 202 samples; being zero-days, I doubt they are old, non-active threats

    For the rest of detection , they use "widespread and prevalent malware discovered in the last 4 weeks (the AV-TEST reference set)" , so again, no old, non-active threads.

    So, in fact what are you talking about?

    599621888a108_AVtest.jpg.913979abc46d7e151f1855d719cb02fd.jpg

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