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jujubeezz

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  1. i am not sure that i can run the above tool because it will not open a browser. I even did safe with networking and it worked for 1 minute then nothing in the network at all not even connections
  2. Hi, I am new here and used the free malwarebytes to fix my daughters computer. after restart was taking over 24 hours where it was stuck at the restart screen. I held down the power button to turn off and then restarted. Then nothing would open, I got it to start in safe mode and ran the program that way which found no threats but after restart still nothing. I was just going to do a recover but still stuck restarting. Any suggestions a possible solution or what to look at? She has windows 10 which seems like part of my problem not quite sure. Thanks for any help all is appreciated. Not a super techie person.
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