olbaldi

Hi: we cannot directly resolve licensing issues here in the forum. your best bet is to contact the help desk here: https://support.malwarebytes.org/customer/portal/emails/new?b_id=6438 they will assist you with resolving the problem. thanks

I have paid for a renewal yet my software refuses to accept the same. I am told I am no longer protected even though I have paid the renewal over a week ago!