Jump to content

ShaharSapir

Members
  • Content Count

    6
  • Joined

  • Last visited

Community Reputation

0 Neutral

About ShaharSapir

  • Rank
    New Member

Recent Profile Visitors

612 profile views
  1. Hello, My name is Shahar Sapir and I am the QA department Team Leader at Reimage LTD. After getting complaints from some of our users about Microsoft detecting Reimage as a PUP, I have checked our files in VirusTotal.com and found that you do flag some of them. Reimage is an advanced OS repair tool that clean and fix damaged Windows systems. Reimage use the Avira AV engine to detect and remove security threats, and then continue to fix the OS by comparing it to a clean image that matches the user OS, in order to replace all the damaged and missing components. Reimage uses a pat
  2. Hi, Thanks for quick response. We are well aware of how PUP is defined as we are a part of the CSA and receive regular guidance from both Microsoft and Google. We police our affiliates the best we can and remove at least 2 affiliates per day. Our guidelines are updated on a regular basis and all affiliate networks have signed contracts and instruction on how NOT to promote Reimage. That being said it is impossible to be 100% “white” but we work on it every day. Regarding the BBB – We have ZERO open cases at this current moment and an A+ ranking based on positive feedback. Yes, ther
  3. Hi, We appreciate the quick response. We understand you have reevaluated your PUP detection, but in no way does Reimage qualify as PUP. Please see responses to your concerns below. 1. Reimage does not allow vendors to bundle it. It is in the agreement with all our partners and affiliates. That being said, it is hard to prevent someone who wants to install us from another software to do so. We try to police it as much as possible, and we have broken off relations with partners and affiliates what we caught doing so. 2. Reimage has cut all business enterprises with all the too
  4. I see my table got scrambled after the post, so here are all the details again: File: ProtectorUpdater32.exe MD5: 89c1bcdadc8f4dc5489aa30db0d659da SHA1: 8dbfe08eaa411504e45a5fc04dcbce06b003d063 SHA256: dda2193708af73681893cfe30e4c3862d35b9ce61b13d3a4be9a99ce19d882ee File: ProtectorUpdater32.exe MD5: b14b89743998cf3aff4857e9aa3c2d33 SHA1: d823773f8812a4149bbbff717dfa7d692c81791e SHA256: aa634a087ce9597bf662697a877a05230485eb2fcf6c990a06ecba38d7a52f00 File: ProtectorUpdater64.exe MD5: 2fdb928a07a23591cd9635ca7bb8579c SHA1: ebe24e7fd901c0eb738a850a68ef061d91acdd55 SHA256: d47c14f7de91fb5ae735
  5. Hello, My name is Shahar Sapir and I am the QA department Team Leader at Reimage LTD. After getting complaints from some of our users about Malwarebytes detecting Reimage as a malware, I have checked our installer in VirusTotal.com and found that you do flag us. I then installed your free version (with the default settings) and confirmed it does block Reimage from installing or even downloading. Reimage is an advanced OS repair tool that fix damaged registry and system files by comparing them to a clean image that matches the user OS, and then replacing all the damaged and missing files an
  6. Hello, My name is Shahar Sapir and I am the QA department Team Leader at Reimage LTD. After getting complaints from some of our users about Malwarebytes detecting Reimage as a malware I have checked our installer in VirusTotal.com and found that you do flag us. I then installed your trial version (with the default settings) and confirmed it block Reimage from installing or even downloading. Reimage is an advanced OS repair tool that fix damaged registry and system files by comparing them to a clean image that matches the user OS, and then replacing all the damaged and missing files/regis
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.