I'm trying to install this on a brand new HP tower with a clean Win 10 reload from a Microsoft's ISO (to debloat all of that HP "value added" software). No need for troubleshooting the unit for malware because I'm having issues with licenses specifically and on several other units. Thanks though.
I'm very frustrated now with Malwarebytes as a company in general. All of my lifetime keys work fine but all of the 1 year boxed copies that I have still don't work, and still no answer from the support ticket that I've submitted earlier in the week. I'm also having technical difficulties with the software itself on several units.
Auto upgrading to latest ver 18.104.22.1683 has 50/50 success rate. Some units have installed just fine and on some MBAM errored out and decided to just uninstall itself. Web protection sometimes doesn't load at a bootup. Definition updates fail to install. The only way I can fix these problems is by uninstalling MBAM with REVO, using Malwarebytes Removal Tool and then reinstalling the software. These problems happen on multiple units that I manage and from what it looks like in the forums I'm not the only one complaining about similar bugs.
I've also noticed that the detection ratio for MBAM has dropped significantly when compared from before. But that's another story. What happened to the great software it once used to be?
Is there's anyone from MBAM team that can help me with the current license issues that I'm having? I have 4 brand new, one year keys that I cannot use at the moment. Thanks.