lmacri

noknojon: I'm fairly certain that MBAM did not automatically update to version 1.46 since: a) I download my updates manually on a daily basis and MBAM normally notifies me that it must shut down before it can finish installing a version update (which has not happened since the last successful update to v. 1.45) b) The "About" tab confirmed that I was running v. 1.45 I followed your instructions but ran into problems when I tried to download and run mbam-clean.exe. The download kept failing - the saved file was always smaller than the expected 58K and I would get an error message that mbam-clean.exe was not a valid Windows 32 file when I tried running it from my hard drive. I think that my Norton Internet Security 2010 was interfering with the download of the cleaner and the only way that I could run mbam-clean.exe was to temporarily disable NIS 2010 and run the file directly from the Malwarebytes website (i.e., by choosing Run instead of saving a copy to my hard drive) . Version 1.46 is now installed and seems to be running correctly.

I'm not receiving the update to v. 1.46 when I check for updates with MBAM v. 1.45. There are no error messages and I'm still receiving the latest download of the database (currently 4059 as of May 2nd). Is anyone else having this problem? I know I can download the v. 1.46 update from FileHippo.com or Malwarebytes.org but in the past these version updates have always downloaded automatically when I check for updates from within MBAM. _____________ MS Windows Vista Home Premium SP2 (32-bit) Malwarebytes Anti-Malware 1.45 (registered but real-time protection disabled) Norton Internet Security (NIS) 2010 17.6.0.32 Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400 GS

It looks like Malwarebytes has found a solution, but FYI I just noticed the same memory leak in mbamservice.exe a few days ago. When I re-start my PC the working set starts out at about 40 MB and continues to increase in size (sometimes reaching 300 to 400 MB) over the course of a few hours. I'm currently using real-time and IP protection with the following: Malwarebytes' Anti-Malware 1.42 Database version: 3378 Windows Vista 6.0.6002 Service Pack 2 (32-bit) Internet Explorer 8.0.6001.18865

Hi GT500: I've now added the following three files to my NIS 2009 Scan Exclusions (i.e. from both risk scanning and auto-protect scanning): - C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe - C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe I wasn't able to add them to the Signature Exclusions section. It appears that Signature Exclusions is only used to select specific known risks by name (e.g., Adaware.DollarRevenue, Dialer.Pornosex, Spyware.Keylogger, etc.) in the event that another program on your computer relies on a security risk program to function. In order to exclude a signature from scans it has to appear on a drop-down list of known risks that NIS 2009 is currently blocking. I've re-enabled the real-time protection in MBAM, but even if this solves the problem of my PC freezing during a system idle, what happens if I'm actually infected with malware at some point in the future? Aren't NIS and MBAM going to try to simultaneously remove the malware and compete for system resources if both programs have real-time protection enabled?

Foreign Deity: NIS 2009 appears to have 3 separate options for exclusions: Scan Exclusions (under the Scan Exclusions section - the \System Volume Information\ is listed by default) Auto-Protect Exclusions (under the Scan Exclusions section) Security Risks Excluded from Scans (under the Signature Exclusions section) Do I need to add these exclusions to all three sections? I saw this solution posted in the "Fixes For Commmon Problems" in the Important Posts section of the forum, but I wasn't quite sure where to add them. When I posted this problem on the NIS 2009 forum (http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=62806), I was told that "When you run a scan, anything else monitoring in real-time will watch the scanning program as it accesses files. At best, this will cause an increase in the time needed to complete a scan. At worst, you'll get an application crash as the programs fight each other, using up system resources as they do so." If this assumption is correct (and and it seems logical given the large amount of memory that the NIS 2009 background scans are using on my system), I'm not sure that excluding these 3 MBAM executable files from NIS 2009 scans will solve the problem. I'm sorry if I'm getting ahead of myself here, but if I turn my MBAM realtime protection back on and my system crashes again, I'm worried that I might end up corrupting my OS or drivers.

Hi Forum Deity: I installed the free version of Ad-Aware Anniversary Edition v. 8.0.7 back in May 2009 and Add-Watch Live! realtime protection (for processes only) was enabled. NIS 2009 and Ad-Aware AE ran together for three months with no apparent problems. Ad-Watch AE and MBAM were never running on my system at the same time - I disabled realtime protection in Ad-Aware AE before I activated the realtime protection in MBAM, so MBAM and NIS 2009 were the only two anti-malware programs running on my PC when my system became unstable. I even disabled automatic scanning in Windows Defender after activating realtime protection in MBAM, but that was likely unnecessary since NIS 2009 v. 16.5.0.135 automatically turns off Windows Defender at startup anyway.

I purchased a full licence for MBAM 1.38 on July 10/09 and shortly after I enabled the MBAM real-time protection my PC began crashing when my system was idle (i.e., all tasks closed and PC left for 30 minutes or so). On two occasions that this problem occurred I noticed a pop-up message in the system tray that Norton Internet Security (NIS) 2009 was running a background idle scan. Full scans with both NIS 2009 and MBAM were clean. The only two changes that I made to my PC before this problem started were: 1) An update of the Intel Matrix Storage Manaager from v. 8.0.0.1039 to 8.7.0.1007 A (HP update sp43871.exe) 2) Enabling of real-time protection in Malwarebytes' Anti-Malware (MBAM) v 1.38 (automatic quick scan disabled) Based on advice I received in the NIS 2009 users forum, I disabled the real-time protection of other anti-malware programs I had on my PC (i..e., MBAM and Lavasoft Ad-Aware AE) and that seems to have solved the problem. Has anyone else running both NIS 2009 and a licenced version of MBAM had a problem with their PC freezing when their system is idle? After searching the NIS 2009 users forum I'm beginning to think that this problem is not unique to MBAM and could occur with any anti-malware program that has real-time protection and is running at the same time as NIS 2009. Here's the pertinent information about my current system: - HP dv6835ca Pavilion notebook PC (3 GB RAM, Intel 1.83 GHz Core Duo T5550 processor, 2 MB L2 cache) - Microsoft Windows Vista Home Premium v. 6.0.6002 SP2 (32-bit) - NIS 2009 v. 16.5.0.135 - Norton SystemWorks Basic 2009 v. 12.0.1 (not loaded at startup) - MBAM v. 1.39 (no longer loaded at startup, automatic updates and quick scans disabled) - Microsoft Windows Defender always disabled by NIS 2009 at startup (which annoys me to no end)