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About grayedout

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  1. Thanks for the info on the Group Policy Restrictions. I will put them back when we are all done. Here is the checkup.txt output file. It's not clear if both the Windows Firewall and Kaspersky Firewall are enabled. Again, I thought Kaspersky takes over the firewall and disables the Windows Firewall. Maybe not a critical as not running two anti-virus programs at the same time. I am actually running Postbox 3.0.9. Since it is Mozilla based it must have confused SecurityCheck. Results of screen317's Security Check version 0.99.81 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Expl
  2. Many thanks again for all your efforts.!! Windows Defender Disabled. (I thought Kaspersky did this automatically during the install) FRST.exe run with fixlist.txt. Results follow. Malwarebytes Threat Scan run with no problems reported. Reboot and it seems ok. Malwarebytes Threat Scan run again after reboot with no problems reported. I do have a question about the deletion of the Group Policy restriction on software, in the fixlist log. I entered them there after reading this page: http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#prevent They seemed a rat
  3. Thanks again for your efforts!! RogueKiller - two registry items marked and deleted AdwCleaner - no files in log AdwCleaner[R0].txt were saved TFC - finished without any error, many temp files were deleted. Files you requested are attached or inline. # AdwCleaner v3.023 - Report created 07/04/2014 at 16:47:06 # Updated 01/04/2014 by Xplode # Operating System : Windows 7 Professional Service Pack 1 (64 bits) # Username : Sherron - STITCH # Running from : C:\Users\Sherron\Desktop\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted :
  4. Thanks for your assistance. The attach.txt and dds.txt files follow inline. I had some problem with the RogueKiller program. The first time I ran it it reported 5, (I think 5), items. I clicked the report button and exited by pressing the X in the upper right hand corner of the dialog box. Then, reading your instructions again, I closed running programs and ran RogueKiller again but this time no items were reported. Both times I did not ask it to fix anything. So all I have is the log from running it the first time and it follows attach.txt and dds.txt. Thanks again!! . UNLESS SPECIFICA
  5. My latest scan reported 2 PUPs that are apparently related to a "sweetpacks" tool bar. I don't have a toolbar on my Firefox but would like to get rid of these. Problem is one of them is in my Firefox prefs.js and I don't want to just delete that if I might loose something that Firefox needs. prefs.js is just a text file and I can see activity related to conduit. Can that just be edited out? Would appreciate guidance on how to resolve this. I checked the Self Help Guides, 24 pages!, but did not see anything that applied to this issue. Follows is the "copy to clipboard" data from the threat repo
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