glivo1

They were there in System restore yesterday and now they are not.

That one is gone. When we had it going well I asked if I should get rid of the previous backup and do a new one and so I did. I only have the backup form the 30-01-2017. Also my previously available System Restore Points are gone as well. Nothing before 01-02-2017 after the Avast problem. I don't know why the ones from 29-01-2017 and before have gone. Arrrggg!!!

So I don't use Windows System Recovery? Use FRST instead?

No good. That didn't change anything. Should I go for the last System Restore point that was the most recent before putting Avast on. We will then have to go back to square 1 and re-do everything we already did, but we had fixed it and it was working before I tried to install Avast. (I think!!!!)

Should we System Restore back to early days and try from scratch?

No and Yes. WMI not running and wont start. Same as previous.

This is a new one as well. Popped up when trying to view email just now.

Again:- FRST Security Centre is still Off. Addition.txt FRST.txt

Next:- FRST Addition.txt FRST.txt

Run Tweaking:- I noticed this time around that even though All was checked at the top, Checkbox 16 - Unhide non system files was not checked and nor was 34 - Recycle Bin. I checked these manually which I didn't do last time. Also, when it got to the Restart the status bar at the bottom said 48/49 repair jobs. Here is log. _Windows_Repair_Log.txt

First fixlog.txt Fixlog.txt

Weird shit happening here. Stuff I've never seen before. I just woke my machine up and there was a message down the bottom right task console area thing that said. "Additional log information required. Click here to open browser." (or something similar). When I clicked the little X box to close it (on the X) it opened IE. No apparent mal effect and the computer is running better than before I contacted the forum, but there is something going on.

Here they are. Addition.txt FRST.txt Forgot to ask, Should AVG be off to run RGSA? AVG was telling me I'd "Captured a very rare file". It then scanned it local and sent it away to "the lab". Message came back that it was OK. Also Windows wouldn't allow it to run anyway.

Just had a quick look before walking out the door. There are no restore points for yesterday. The one from Tuesday night will put as back to within the pre-working well phase we achieved early yesterday (my time).

OK. I've got to go get stitches out of my back from Melanoma operation. Be back in an hour or so.

Yep, I can try that. RGSA wont run. AVG stopped it then scanned it then sent it away to the lab. Said "You've captured a very rare file." I then had another message saying it was clean but thanks for sending it in. Windows wont allow it to run. Saying I need Admin privileges. I'll try right click / run as admin.

I'm certain Avast mucked something up pretty badly.

I can't navigate to Rocket Grannie in either IE or Chrome by using the link provided. I'm told to use a "search" to find the site, but this doesn't work either. Google search finds the site but I still cant get to it. I can only get a text only saved version of the home page from 2 days ago. I Reset IE 11 settings but it didn't fix the problem with secure sites in relation to RC4. Without AVAST the computer has returned to running quite well. Here is the FSS log. FSS.txt

I just found this. It is most likely a bit of a problem.

No worries. It is my internet banking site that is blocked so I doubt it is insecure. I'd say it's possibly the other way around somehow. I've reset it now so I'll just work with what I've got. Thanks for your help. I really do appreciate your knowledge and effort.

No worries. Thanks. It is all good at the moment after I got rid of Avast earlier using that Geek program. Do you have any idea why Avast has somehow changed my Internet Explorer to give this message about "This Page can't be displayed"? TLS 1.0, 1.1 and 1.2 are turned on and if I click the link after RC4 it goes into some explanation of out dated security. This happened as soon as I installed Avast and now I can't get rid of it without telling it to use RC4 (I think). The pages that give this error in IE I can get to in Chrome. I don't know what's happened.

What's happening here? Since trying to install Avast many sites are giving me this.

Avast absolutely kills this machine. I've tried it twice. The first time, as downloaded only, because I then couldn't use my browsers to access any further instructions or downloads. The second time, with the additional download as instructed in the above link, because I did all the preparation before installing. Disastrous both times. CPU max out, web browsers unusable and the whole system slower than when I first contacted you in regards to a possible infection. Did I do something wrong? AVG was still installed so should I have uninstalled that first? I'm happy to just leave it be as I'm working fine at the moment without Avast. What of the claim on the MBAM page, here , that now says Makes Antivirus Obsolete? Does this mean that running MBAM Premium alone, without other AV, is enough?

I added to my previous post just as you posted. System performance is much better. Thank you so much. I will do as advised above. I have no loyalty to AVG and I was considering other options prior to starting this thread. Avast was definitely a consideration after reading several "Best Free Antivirus" review articles. I only wish I knew all this myself. I used to be an IT teacher but have been left behind since my medical retirement. I just don't have time to sit at a PC all day anymore. Also, since it's what I used to do every day, I've avoided it. I can't fully recall but I think AVG just happened for me as, from memory, it evolved from the old F-Prot. I may be wrong. I used to run a secondary school network site licence for 100 machines with F-Prot when networking / internet first started. Among others Anticmos varients and then Sasser caused us huge headaches at the time. We wasted so much time with a lot of re-formatting disks and re-installing and tail chasing. There are 4 laptops in the house belonging to my kids and no doubt they are infected with something so as time permits I will get to each of those as well.

So at the moment I have no AV or AM running. I'll put AVG back on for now. Should I do anything now to clean up again? (other than obvious deletions). Edit: Strange that MBAM was running fine and now not. Uninstall? Via MBAM uninstaller or Windows Uninstall Program? Huge improvement in performance!