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JeanInMontana

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Posts posted by JeanInMontana

  1. Your welcome glad we could be of assistance.

    Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

    The fixes and advice in this thread are for this machine only. Do not apply to your machine. Please start a thread of your own and someone will be happy to help you.

  2. There is something with the link. I'm guessing its a credit for the clicks, or if you sign up at freewebs. The site doesn't load for me with the link as posted, Google search, brings us Coils Collection, and a smattering of sites where guess what? Links to freewebs.com.coilscollection in many posts and since Malwarebytes ranks very high in Google searches, now so does coils collection. Some would call it spam.

  3. Hello, you don't have to pay to remove. Delete ComboFix from your desktop. Your not taking action with MBAM. When you scan with it you need to check the boxes next to what it found and remove them.

    Update MBAM, scan again this time take action. Post that log and then the full HJT log.

  4. OK, what you need to do, is hard reset the modem. On the back there is a small opening labeled reset,, you will need to use a pen to poke it. Be ready to call your ISP to get them to reconnect you, they will not believe you know what is going on and that it is their router/modem infected or that it is the router/modem infected. We know it is and it's pointless to try and convince them. Just tell them you have lost connection. They will reset you on their end and you should be clean. Maybe you can find the new connection, if your machine is able, mine will if I reset mine. Most will not. Let me know how you make out.

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