handsomep Posted June 28, 2015 ID:972511 Share Posted June 28, 2015 An updated version of MalwareBytes was released in the past hour or so and after updating the software I was able to update the database version as well. :-) Link to post Share on other sites More sharing options...
Staff shadowwar Posted June 28, 2015 Staff ID:972538 Share Posted June 28, 2015 ok if this is not resolved for the others please do this and paste the results from command prompt tracert data-cdn.mbamupdates.com also please click on this url and let me know the results of what happens in your browser. Does it time out or give a database version # http://data-cdn.mbamupdates.com/v1/database/rules/version.chk Link to post Share on other sites More sharing options...
please55 Posted June 28, 2015 Author ID:972565 Share Posted June 28, 2015 Unfortunately the update to 2.1.8.1057 did not work for me. Database Version reports as v2015.06.03.03 Microsoft Windows [Version 6.1.7601]Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>tracert data-cdn.mbamupdates.com Tracing route to cds.m8z7c2j5.hwcdn.net [69.16.175.42]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 8 ms 7 ms 7 ms 10.170.156.46 4 10 ms 18 ms 15 ms 10.170.156.46 5 8 ms 9 ms 7 ms 10.10.11.254 6 77 ms 28 ms 44 ms ia-piex-gw02-fe5-1-0.vtl.net [216.113.14.174] 7 34 ms 31 ms 32 ms 216.113.126.33 8 76 ms 78 ms 77 ms 216.113.126.238 9 24 ms 25 ms 25 ms ae16.r2.ch.hwng.net [209.197.0.101] 10 26 ms 27 ms 27 ms 209.197.20.10 11 32 ms 31 ms 27 ms tlb.hwcdn.net [69.16.175.42] Trace complete. C:\Windows\system32> Link to post Share on other sites More sharing options...
Mulaw Posted June 28, 2015 ID:972578 Share Posted June 28, 2015 Same situation here on my computer and on the computers of 3 of my friends.We are all in Canada. Just wanted you to know this while you are investigating (without opening a new topic). Thank you. Link to post Share on other sites More sharing options...
daledoc1 Posted June 28, 2015 ID:972598 Share Posted June 28, 2015 Thank you, @please55 and @Mulaw. The Malwarebytes staff is aware of the issue. Please keep an eye on this thread for status updates from them. Thanks for reporting the issue and thanks for your ongoing patience, Link to post Share on other sites More sharing options...
Staff shadowwar Posted June 28, 2015 Staff ID:972605 Share Posted June 28, 2015 We are looking into this. Still trying to find a cause. Link to post Share on other sites More sharing options...
Staff shadowwar Posted June 28, 2015 Staff ID:972611 Share Posted June 28, 2015 Can everyone here please try to update again and see if any change? Thanks. Link to post Share on other sites More sharing options...
mig60 Posted June 28, 2015 ID:972612 Share Posted June 28, 2015 Hi, I am also from Canada and was in the same situation.DNS issues seem to have just been corrected from here right now. Was previously directed to "cds.m8z7c2j5.hwcdn.net" [69.16.175.10] and [69.16.175.42]Right now it goes to "d24tt36b8at1z5.cloudfront.net" and updates are working again. Thanks. Link to post Share on other sites More sharing options...
Mulaw Posted June 28, 2015 ID:972615 Share Posted June 28, 2015 I am able to update the database right now.Congratulations and thank you. Link to post Share on other sites More sharing options...
Chaz Posted June 28, 2015 ID:972657 Share Posted June 28, 2015 I've tried updating the database today and it worked also! Link to post Share on other sites More sharing options...
Element Posted June 28, 2015 ID:972664 Share Posted June 28, 2015 I am from Canada. Updates are no longer hanging. Thank you! Link to post Share on other sites More sharing options...
please55 Posted June 29, 2015 Author ID:972674 Share Posted June 29, 2015 Thanks for all the assistance, seems like the issue has been resolved. I am curious where the conflict in the route lay? Link to post Share on other sites More sharing options...
iih1 Posted June 29, 2015 ID:972675 Share Posted June 29, 2015 works fine for me.. Link to post Share on other sites More sharing options...
daledoc1 Posted June 29, 2015 ID:972680 Share Posted June 29, 2015 Hello and , iih1: You wrote: works fine for me.. The problem reported in this thread only affected users in Canada.As your signature says that you are in Indonesia, it's not likely that you would have been impacted. In any event, the issue appears to have been resolved. Thanks for your input, Link to post Share on other sites More sharing options...
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