banglr_guy Posted March 13, 2011 ID:399443 Share Posted March 13, 2011 Every time I start or restart my computer, malwarebytes will detect a virus as riskware tool. The name of the file is KMSEMULATOR.exe. Then immediately I used to click on quarantine. However, every time I start my system, again Malwarebytes will detect. So it seems malware bytes is unable to delete that completely. Even I try to delete the file AutoKMS, through which this KMSEMULATOR exist on my system, but failed to do. Can anyone suggest how to remove the file? I am not so much expert technically. I am very much worry .Even I run full scan, but malwarebytes report clean. Only if I start my computer, it will detect. PLEASE HELP me. Link to post Share on other sites More sharing options...
prairie dog Posted March 13, 2011 ID:399521 Share Posted March 13, 2011 Hello, and welcome to Malwarebytes.orgWe don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org Link to post Share on other sites More sharing options...
banglr_guy Posted March 13, 2011 Author ID:399571 Share Posted March 13, 2011 Hello, and welcome to Malwarebytes.orgWe don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.orgHi, thank you so much. I have tried with the instructions that given on that link, but the same result. So I contacted directly by email to support@malwarebytes.org. Hope they can help me. Link to post Share on other sites More sharing options...
prairie dog Posted March 13, 2011 ID:399579 Share Posted March 13, 2011 Hello, and welcome to Malwarebytes.orgWe don't work on Malware removal in the general forums. Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here. One of the expert helpers there will give you one-on-one assistance when one becomes available.After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.orgDid you post a new topic in the correct forum? Please re-read the instructions above. Thanks Link to post Share on other sites More sharing options...
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