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I've been infected, Internet access and installation of new software is blocked.


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Hi Borislav,

I have bad news, it seems the virus is still present.

I was going through you steps tonight and this is what happen:

1. Did the combofix uninstall

2. Uninstalled Hijackthis

I updated my windows update, macafee and windows defender.

I wanted to update MBAM but it did not connect (same error as earlier)

I went to Chrome and bingo the same error cannot connect error 102...

This is crazy man...

Alex

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Hi !

I managed to remove mc afee and installed avast and updated.

Did a full avast scan and found nothing.

I also updated MBAM and did a full scan and found nothing...

But i am still doubtfull whether my machine is clean or not... I am scared about password theft (changed all my passwords)

How can I be sure?

Anyway thanks a lot for your help!

Alex

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Alex, I will quote one of the first hacker who is Italian, said in an interview: There is no one hundred percent sure. This is the law of IT security. Once your system has been infected, we can be most sure 99.9% that your system is clean, but never 100%. Unfortunately, it's true.

If you want, last check for your system:

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

  • Please go here then click on: EOLS1.gif
  • Select the option YES, I accept the Terms of Use then click on: EOLS2.gif
  • When prompted allow the Add-On/Active X to install.
  • Now click on Advanced Settings and select the following:

    • Remove found threats
    • Scan archives
    • Scan for potentially unwanted applications
      Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

[*]Now click on: EOLS3.gif

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on: EOLS4.gif

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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