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Having trouble running Malwarebytes due to Antivirus alert


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Hello.

I have been having trouble running Malware bytes or anything else from my laptop.

I have picked up a virus which pops up with a security warning saying : Application cannot be executed. The file mbam.exe. is infected. Do you want to to activate your antivirus now ?

This stops me from going onto the internet or from opening Malwarebytes. If I do manage to open M.B it stops the program from finishing.

A friend sugested running M.B from safe mode but I cant seem to find any programs after staring the computer this way. My laptop runs from Windows Vista.

My apologies if this problem has been covered before or its basic.

Thanks.

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Hello, HelpRequired:

Sorry that your system is infected (the malware is preventing MBAM from running, as is typical).

Alas, we do not work on malware removal here in this particular forum.

So, please go to this link here (pinned at the top of this forum as sticky 2): http://forums.malwarebytes.org/index.php?showtopic=69723

Please print out and follow as many of the instructions as you can.

Then post (start a thread) here: http://forums.malwarebytes.org/index.php?showforum=7

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

One of the experts authorized to help will then assist you.

Alternatively, as a paying customer, you may contact support at support@malwarebytes.org, or look at other support options here: http://www.malwarebytes.org/premium-support.php

Best regards,

daledoc1

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