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Infected with XP_Antispyware 2009 :(

cweb

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in Resolved Malware Removal Logs

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cweb

cweb

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I have a laptop that was infected with XP_Antispyware 2009. Ran Spybot S&D and MBAM. Both removed stuff - MWAM found and removed 22 0bjects. Now the scan comes back clear, but IE is slow to load, can't reach Windows Update site. Download buttons are missing from Firefox and Acrobat Reader site. I am not able to open user accounts in control panel - opens to a blank page; and I also can't use the Windows "search" - All I get in the left-hand navigation is the dog on a green background.

Below are my MWAM and HJThis logs. I've included the before and after MWAM logs:

Malwarebytes' Anti-Malware 1.28

Database version: 1248

Windows 5.1.2600 Service Pack 3

10/9/2008 4:23:12 PM

mbam-log-2008-10-09 (16-23-12).txt

Scan type: Quick Scan

Objects scanned: 50180

Time elapsed: 2 minute(s), 55 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 2

Folders Infected: 4

Files Infected: 14

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\xp_antispyware (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\XP_Antispyware (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.FakeAlert) -> Data: c:\windows\system32\karna.dat -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.FakeAlert) -> Data: system32\karna.dat -> Delete on reboot.

Folders Infected:

C:\Documents and Settings\Adam Zakheim\Start Menu\Programs\XP_AntiSpyware (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\data (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\Microsoft.VC80.CRT (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

Files Infected:

C:\WINDOWS\system32\karna.dat (Trojan.FakeAlert) -> Delete on reboot.

C:\Documents and Settings\Adam Zakheim\Start Menu\Programs\XP_AntiSpyware\Uninstall.lnk (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Documents and Settings\Adam Zakheim\Start Menu\Programs\XP_AntiSpyware\XP_AntiSpyware.lnk (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\comp.dat (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\htmlayout.dll (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\pthreadVC2.dll (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\wscui.cpl (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\XP_Antispyware.cfg (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\data\daily.cvd (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\Microsoft.VC80.CRT\msvcm80.dll (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\Microsoft.VC80.CRT\msvcp80.dll (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Program Files\XP_AntiSpyware\Microsoft.VC80.CRT\msvcr80.dll (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

C:\Documents and Settings\Adam Zakheim\Application Data\Microsoft\Internet Explorer\Quick Launch\XP_AntiSpyware.lnk (Rogue.XPAntiSpyware) -> Quarantined and deleted successfully.

Malwarebytes' Anti-Malware 1.28

Database version: 1248

Windows 5.1.2600 Service Pack 3

10/9/2008 9:42:26 PM

mbam-log-2008-10-09 (21-42-26).txt

Scan type: Quick Scan

Objects scanned: 50754

Time elapsed: 5 minute(s), 11 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:45:58 PM, on 10/9/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\system32\spoolsv.exe

c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Haverford College\VPN Client\cvpnd.exe

C:\Program Files\Wave Systems Corp\Common\DataServer.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

C:\Program Files\Logitech\QuickCam10\QuickCam10.exe

C:\WINDOWS\system32\dlcccoms.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\NetWaiting\netWaiting.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hackerwatch.org/probe/?lips=c0a...514ce8d0048cbfc

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Policies\Explorer\Run: [C4CbpAGbOF] C:\Documents and Settings\All Users\Application Data\jgpcnwjg\dedmnutm.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe

O4 - Global Startup: Haverford College VPN Client.lnk = C:\Program Files\Haverford College\VPN Client\vpngui.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .pdbgz: C:\Program Files\Internet Explorer\PLUGINS\npchime.dll

O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O21 - SSODL: cmdinfo - {2E5A65BB-B055-C0DD-0118-09975F2EE086} - (no file)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Haverford College\VPN Client\cvpnd.exe

O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe

O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--

End of file - 12768 bytes

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cweb

cweb

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OK is this http://www.malwarebytes.org/forums/index.p...amp;#entry30361 the same machine? How many do you have infected?

I have two different machines. This one belongs to a student at the college where I work. We seem to have had a small outbreak the last couple weeks, and I'm attempting to save the machine(s) so that we don't have to reformat them.

I'll get the infected files as soon as I can.

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cweb

cweb

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I have two different machines. This one belongs to a student at the college where I work. We seem to have had a small outbreak the last couple weeks, and I'm attempting to save the machine(s) so that we don't have to reformat them.

I'll get the infected files as soon as I can.

I'm off today and someone else took over working on the computer - when I called to ask someone to upload the 2 requested files, I was told that they ran ComboFix on it and called the user for pickup .... I hope it's cured.

Thank you so much for all your help.

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cweb

cweb

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So your the school IT dept? Essentially a campus repair shop?

Yes, I work at the Help Desk ... found your forum while researching fixes for all these virus attacks - we've been seeing a lot of Vondo and Virtumonde ... already reformatted at least 4 computers - one came back infected again :blink: So, I wanted to try to clean them instead .... been learning alot.

You guys are great!! :)

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cweb

cweb

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Yes MBAM is great and it is the leader in Vundo/Virtuomonde removal. Do you charge students for removal?

No, we don't charge at the Help Desk - it's all part of the service provided by the college. We help both students and faculty with computer needs.

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JeanInMontana

JeanInMontana

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Posted

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine. Please start a thread of your own and someone will be happy to help you.

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