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No antivirus/malware will load


David Mitchell
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I have a laptop which has become infected with Antivirus 2010. I have tried loading Malware, Spybot and AVG but once they are installed I cannot open/load them, just get an error message basically saying the location does not exist. If I use My Computer and go to the relevant file, it is there, I double click and get the same error message. Help!

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Hello David Mitchell: :P

Sorry to hear that your system is infected. Please read and follow the instructions in I'm infected - What do I do now? An Expert will assist you in removal process. Should you have any other question(s) please post back using MXyBj.png button

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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  • 2 weeks later...

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