David Mitchell Posted September 23, 2010 ID:317333 Share Posted September 23, 2010 I have a laptop which has become infected with Antivirus 2010. I have tried loading Malware, Spybot and AVG but once they are installed I cannot open/load them, just get an error message basically saying the location does not exist. If I use My Computer and go to the relevant file, it is there, I double click and get the same error message. Help! Link to post Share on other sites More sharing options...
Haider Posted September 23, 2010 ID:317334 Share Posted September 23, 2010 Hello David Mitchell: Sorry to hear that your system is infected. Please read and follow the instructions in I'm infected - What do I do now? An Expert will assist you in removal process. Should you have any other question(s) please post back using buttonAlternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org Link to post Share on other sites More sharing options...
ittjg137 Posted October 1, 2010 ID:321563 Share Posted October 1, 2010 Try booting into safe mode and then running your installations. I have had some success with this. Link to post Share on other sites More sharing options...
Haider Posted October 1, 2010 ID:321570 Share Posted October 1, 2010 Hello ittjg137:MBAM by design will work effectively in Normal Mode! unless instructed by an Expert to scan in Safe Mode Link to post Share on other sites More sharing options...
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