unable to remove all infections

[jms510]

Thanks for the warning. Fortunately this is a new work machine, and I don't do any online transactions on it.

Will I be getting further info on what to do about the rootkit (assuming that's what it is)?

Thanks.

[nosirrah]

I made an update based on what I saw the BN file do , please update and run another MBAM scan .

[jms510]

After the update the MBAM found 9 infections! Here is the log:

Malwarebytes' Anti-Malware 1.28

Database version: 1203

Windows 5.1.2600 Service Pack 3

9/24/2008 10:08:25 PM

mbam-log-2008-09-24 (22-08-25).txt

Scan type: Quick Scan

Objects scanned: 56996

Time elapsed: 4 minute(s), 52 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 6

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\pxf31 (Rootkit.Agent) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\pxf31 (Rootkit.Agent) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\pxf31 (Rootkit.Agent) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\pxf31 (Rootkit.Agent) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\pxf31 (Rootkit.Agent) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\restore (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\rhcewjj0epeg (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\drivers\Pxf31.sys (Rootkit.Agent) -> Delete on reboot.

C:\WINDOWS\Temp\BN2.tmp (Rootkit.Agent) -> Quarantined and deleted successfully.

After reboot I scanned again. This time it came up clean. Here is the log:

Malwarebytes' Anti-Malware 1.28

Database version: 1203

Windows 5.1.2600 Service Pack 3

9/24/2008 10:20:49 PM

mbam-log-2008-09-24 (22-20-49).txt

Scan type: Quick Scan

Objects scanned: 55959

Time elapsed: 6 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

However, my machine also has eTrust Threat Management Agent on it. AFTER the reboot (while I was running the second MBAM scan), the eTrust app popped up a warning that I have a virus. I have never gotten an alert from this app before.

[JeanInMontana]

Good going!! Update MBAM again and do another quick scan, post that log and a new HJT too.

[jms510]

OK, here is the MBAM log:

Malwarebytes' Anti-Malware 1.28

Database version: 1203

Windows 5.1.2600 Service Pack 3

9/25/2008 7:00:44 AM

mbam-log-2008-09-25 (07-00-44).txt

Scan type: Quick Scan

Objects scanned: 56195

Time elapsed: 4 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

And here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:03:15 AM, on 9/25/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Sygate\SSA\smc.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\brsvc01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\brss01a.exe

C:\Program Files\Intel\AMT\atchksrv.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe

C:\Program Files\CA\eTrustITM\InoRpc.exe

C:\Program Files\CA\eTrustITM\InoRT.exe

C:\Program Files\CA\eTrustITM\InoTask.exe

C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC.exe

C:\Program Files\Intel\AMT\LMS.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\StacSV.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\AMT\UNS.exe

C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe

C:\WINDOWS\system32\vmnat.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\Program Files\VMware\VMware Player\vmware-authd.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\vmnetdhcp.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\TortoiseSVN\bin\TSVNCache.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\system32\KADxMain.exe

C:\Program Files\Intel\AMT\atchk.exe

C:\Program Files\CA\eTrustITM\realmon.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\Brother\ControlCenter2\brctrcen.exe

C:\Program Files\VMware\VMware Player\hqtray.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Cisco Systems\VPN Client\vpngui.exe

C:\Program Files\Dantz\Retrospect\retrorun.exe

C:\WINDOWS\System32\vssvc.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://support.dell.com/

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [smcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [atchk] "C:\Program Files\Intel\AMT\atchk.exe"

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon.exe" -s

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun

O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Player\hqtray.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\PTPNDFLS\PTPNDFLS.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.palm.com

O15 - Trusted Zone: *.palmone.com

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1157476351218

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1161386076890

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = palm1.palmone.com

O17 - HKLM\Software\..\Telephony: DomainName = palm1.palmone.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{1960AA51-0AC6-453B-AFA2-00F7E7E8D4C7}: Domain = palm1.palmone.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{1960AA51-0AC6-453B-AFA2-00F7E7E8D4C7}: NameServer = 148.92.223.9,64.28.155.38

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = palm1.palmone.com,palm1.palmone.com,palmone.com,palm.com

O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: dkab_device - Dell - C:\WINDOWS\system32\DKabcoms.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe

O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.exe

O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.exe

O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask.exe

O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC.exe

O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel - C:\Program Files\Intel\AMT\LMS.exe

O23 - Service: Lan Discover Agent (magaService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\maga\maga.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe

O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Sygate Security Agent (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe

O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe

O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel - C:\Program Files\Intel\AMT\UNS.exe

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe

O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe

O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 15132 bytes

AND, attached is the warning I now get from eTrust Threat Management. It looks like it is seeing MBAM as a virus? Please tell me this isn't so!

Error5.BMP

Error5.BMP

[JeanInMontana]

It's seeing the zip folder of files on your desktop as bad. Please delete them from the desktop. Your logs look clean!

Your log looks clean. We need to now reset a clean System Restore point. If you don't and you need to use System Restore you will reinfect yourself. Go to Start>Control Panel>System. Click on the System Restore tab and put a check in Turn off System Restore. Then click OK.

Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many of these infections can be avoided with an added layer of prevention. All recommended programs are free and easy on system resources. You should install them as part of your protection arsenal. Keep MBAM and Spybot Search & Destroy and always immunize SBS&D when you update. You will also need at least one other scanning program Asquared or SuperAntiSpyware are good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and antivirus are also essential. The Windows firewall in XP and Vista is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

Keep other software known for vulnerabilities updated also. Use the Secunia Inspector free scan to identify risks in outdated versions.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

RogueRemover

hpHosts

The windows firewall is not sufficient to protect. It doesn't monitor outgoing traffic and this is a must. I use and recommend Online Armor Free

Also the full protection of MBAM is offered at a very low price.

[jms510]

This is great. Thanks so much for all your help. You guys are a real find!

[JeanInMontana]

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine. Please start a thread of your own and someone will be happy to help you.