MBAM free apparently causing crashes

[genegold]

I've had two bad experiences after installing MBAM 1.27 free (nonresident) onto my computer (XP/SP3). The first tiime, at startup of Windows XP/SP3, the computer would crash and restart, repeating this one more time before stabilizing on the third startup. My guess was a conflict with Spybot free resident; when I removed MBAM, the problem stopped. Then I replaced Spybot with SuperAntiSpyware Pro and tried MBAM again. This time the computer crashed and restarted continuously during Windows startup. After the fourth or fifth repeat, I restarted into Safe Mode, removed MBAM and cleaned the registry. This time startup went cleanly, and has again several times. All of this is puzzling, since I've read a number of reviewers and users recommend using SAS Pro with MBAM as backup. Any ideas?

[Zenow]

I've had two bad experiences after installing MBAM 1.27 free (nonresident) onto my computer (XP/SP3). The first tiime, at startup of Windows XP/SP3, the computer would crash and restart, repeating this one more time before stabilizing on the third startup. My guess was a conflict with Spybot free resident; when I removed MBAM, the problem stopped. Then I replaced Spybot with SuperAntiSpyware Pro and tried MBAM again. This time the computer crashed and restarted continuously during Windows startup. After the fourth or fifth repeat, I restarted into Safe Mode, removed MBAM and cleaned the registry. This time startup went cleanly, and has again several times. All of this is puzzling, since I've read a number of reviewers and users recommend using SAS Pro with MBAM as backup. Any ideas?

I came to know about Malwarebytes after searching for www.dufpy. com, which had suddenly appeared as my IE homepage. I found a website that suggested scanning with Malwarebytes. However, even though it found a Rogue.Installer (in a file in c:/users/myname/AppData/LOcal/Temp/,_is7BD9.exe - as the scan continued, my computer suddenly froze. I've never had this laptop freeze before, it's fairly new, so it must have been Malwarebytes. I tried again, with the same result at a certain point during the scan. This time, however, the computer rebooted. I tried running vista in safemode and doing the scan. That gave me several more hits for the Rogue.Installer in program files/installshield installation information/- subdirectories called setup.exe - which are install/uninstall files for several programs, like the flashplayer and macromedia products. But after a while, even in safe mode the computer crashed and rebooted.

I would love to know what's going on. I am running windows vista with servicepack 1, and I am also running AVG Free. Maybe there is some interference there? One other noteable symptom, is that my AVG-copy seems to automatically disable the 'automatic updates' option, regardless of how I try to set it. I will uninstall AVG Free, try Malwarebytes again, and report back.

p.s. I got version 1.28

[melboy]

my computer suddenly froze. I've never had this laptop freeze before, it's fairly new, so it must have been Malwarebytes.

Keep in mind as your system was already infected it could have been that, and not MBAM that was causing this.

Try posting a log here, following these instructions

[JeanInMontana]

I came to know about Malwarebytes after searching for www.dufpy. com, which had suddenly appeared as my IE homepage. I found a website that suggested scanning with Malwarebytes. However, even though it found a Rogue.Installer (in a file in c:/users/myname/AppData/LOcal/Temp/,_is7BD9.exe - as the scan continued, my computer suddenly froze. I've never had this laptop freeze before, it's fairly new, so it must have been Malwarebytes. I tried again, with the same result at a certain point during the scan. This time, however, the computer rebooted. I tried running vista in safemode and doing the scan. That gave me several more hits for the Rogue.Installer in program files/installshield installation information/- subdirectories called setup.exe - which are install/uninstall files for several programs, like the flashplayer and macromedia products. But after a while, even in safe mode the computer crashed and rebooted.

I would love to know what's going on. I am running windows vista with servicepack 1, and I am also running AVG Free. Maybe there is some interference there? One other noteable symptom, is that my AVG-copy seems to automatically disable the 'automatic updates' option, regardless of how I try to set it. I will uninstall AVG Free, try Malwarebytes again, and report back.

p.s. I got version 1.28

Hi read and follow the instructions here then post a log here . It's the infection giving you the problems not MBAM. Someone will be happy to help you.