IP Blocked & IE Window

[isao]

I have been infected with malware and I hope you can help. I should start out by noting this is the first time I have used a forum, and also I am not familiar with much of the nomenclature I have seen in other forum entries. I hope you will excuse my inexperience.

I do not know the identify of the malware. There are two symptoms that I notice. One is a message from the Malwarebytes program. The second occurs when browsing with Internet Explorer.

1) The message from the Malwarebytes program is "Malwarebytes' Anti-Malware

Ad_Aware_Scan_Log_File.txt

Norton_Security_Suite___Recent_History.txt

ark.zip

Attach.zip

[Elise]

Hello ,

And My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
  

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications.

-----------------------------------------------------------

COMBOFIX

---------------

Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  
• Double click on Combofix.exe and follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

[isao]

Elise -

First of all, thank you very much for helping me with this problem.

I downloaded and ran ComboFix. The following is the ComboFix.txt file.

Also, I have a question. Since ComboFix ran successfully, can I re-enable the AntiVirus and AntiSpyware program? Perhaps I am being paranoid. But, I am anxious about having them turned off.

Thanks again,

Isao

____________________________

ComboFix 10-08-03.04 - Offline 08/04/2010 19:01:55.1.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1691 [GMT -7:00]

Running from: c:\documents and settings\Offline\Desktop\ComboFix.exe

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}

AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Security Suite *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\All Users\Start Menu\Programs\Internet Explorer.lnk

c:\windows\system32\klgd.bmp

c:\windows\winhelp.ini

.

((((((((((((((((((((((((( Files Created from 2010-07-05 to 2010-08-05 )))))))))))))))))))))))))))))))

.

2010-08-04 23:37 . 2010-08-04 23:37 -------- d-----w- c:\documents and settings\Offline\TOSHIBA

2010-08-02 22:45 . 2010-07-12 08:55 15880 ----a-w- c:\windows\system32\lsdelete.exe

2010-08-02 21:28 . 2010-07-12 08:55 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys

2010-08-02 20:50 . 2010-08-02 20:50 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}

2010-08-02 20:50 . 2010-07-12 08:56 2979280 -c--a-w- c:\documents and settings\All Users\Application Data\{BD986C1B-72EC-4B82-B47B-6CAC4E6F494E}\Ad-AwareInstall.exe

2010-08-02 20:50 . 2010-08-02 20:50 -------- d-----w- c:\program files\Lavasoft

2010-08-01 21:40 . 2010-05-06 04:01 361904 ----a-w- c:\windows\system32\drivers\symtdi.sys

2010-08-01 21:40 . 2010-04-22 03:02 173104 ----a-w- c:\windows\system32\drivers\symefa.sys

2010-08-01 21:40 . 2010-04-22 02:29 43696 ----a-w- c:\windows\system32\drivers\srtspx.sys

2010-08-01 21:40 . 2009-10-15 03:50 328752 ----a-r- c:\windows\system32\drivers\symds.sys

2010-08-01 21:39 . 2010-04-29 05:03 116784 ----a-w- c:\windows\system32\drivers\ironx86.sys

2010-08-01 21:39 . 2010-02-26 00:22 501888 ----a-w- c:\windows\system32\drivers\cchpx86.sys

2010-08-01 20:52 . 2009-05-18 22:17 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys

2010-08-01 20:52 . 2008-04-17 21:12 107368 ----a-r- c:\windows\system32\GEARAspi.dll

2010-08-01 20:52 . 2010-08-01 20:52 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2010-08-01 20:52 . 2010-08-01 20:52 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-08-01 20:50 . 2010-08-02 03:36 -------- d-----w- c:\windows\system32\drivers\N360

2010-08-01 20:50 . 2010-08-01 20:50 -------- d-----w- c:\program files\Norton Security Suite

2010-08-01 20:50 . 2010-08-01 20:50 -------- d-----w- c:\program files\Windows Sidebar

2010-08-01 20:49 . 2010-08-01 20:49 -------- d-----w- c:\program files\NortonInstaller

2010-08-01 20:49 . 2010-08-01 20:49 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller

2010-08-01 20:48 . 2010-08-01 20:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-07-29 23:08 . 2010-08-02 21:28 -------- dc----w- c:\windows\system32\DRVSTORE

2010-07-29 23:07 . 2010-07-29 23:07 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

2010-07-29 22:37 . 2010-07-29 22:37 -------- d-----w- c:\documents and settings\wshijo\Local Settings\Application Data\Sunbelt Software

2010-07-29 22:33 . 2010-08-02 20:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft

2010-07-29 21:43 . 2010-07-29 21:43 -------- d-----w- c:\documents and settings\wshijo\Local Settings\Application Data\Apple Computer

2010-07-27 23:47 . 2010-07-27 23:47 -------- d-----w- c:\documents and settings\wshijo.KDALTP001\Application Data\Malwarebytes

2010-07-27 23:32 . 2010-07-27 23:32 -------- d-sh--w- c:\documents and settings\wshijo.KDALTP001\IETldCache

2010-07-26 18:18 . 2010-07-30 18:21 664 ----a-w- c:\windows\system32\d3d9caps.dat

2010-07-16 05:16 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-08-04 23:19 . 2008-05-17 00:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater

2010-08-01 21:05 . 2004-05-05 05:19 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-08-01 20:52 . 2004-05-05 05:19 -------- d-----w- c:\program files\Symantec

2010-08-01 20:52 . 2010-08-01 20:52 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-08-01 20:52 . 2010-08-01 20:52 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-08-01 20:40 . 2010-05-17 20:36 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee

2010-08-01 20:39 . 2010-05-17 20:37 -------- d-----w- c:\program files\McAfee

2010-06-14 14:31 . 2004-05-01 07:40 744448 ----a-w- c:\windows\PCHealth\HelpCtr\Binaries\helpsvc.exe

2010-06-10 22:13 . 2010-06-10 22:09 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS

2010-05-13 15:48 . 2010-04-24 03:44 0 ----a-w- c:\windows\Sviwidogodobuv.bin

2010-05-12 20:53 . 2010-04-24 03:44 120 ----a-w- c:\windows\Ozuzig.dat

2010-05-10 15:24 . 2004-05-01 16:10 78765 ----a-w- c:\windows\system32\nvModes.dat

2009-01-08 18:32 . 2009-01-08 18:32 52402132 ----a-w- c:\program files\TraffixW Back-up Before Installing Ver 8_0.zip

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"nwiz"="nwiz.exe" [2004-10-26 921600]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2003-08-21 151552]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-02-16 417792]

"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2004-10-26 4632576]

"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]

"Iomega ImIconXP"="c:\program files\Iomega\REV System Software\imiconxp.exe" [2004-10-14 57344]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-04-29 437584]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Windows Explorer.lnk - c:\windows\explorer.exe [2003-5-11 1033728]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

"NoWelcomeScreen"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"wave1"=c_625384.nls

"aux1"=c_625384.nls

"wave2"=c_625384.nls

"mixer1"=c_625384.nls

"midi2"=c_625384.nls

"mixer2"=c_625384.nls

"midi1"=c_625384.nls

"aux2"=c_625384.nls

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

"FirewallOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\AIM95\\aim.exe"=

"c:\\Program Files\\Microsoft Office\\Office10\\WINWORD.EXE"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\WINDOWS\\system32\\mmc.exe"=

R0 imdrvfsf;Iomega File System Filter Driver;c:\windows\system32\drivers\imdrvfsf.sys [7/13/2004 11:22 AM 16006]

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [8/2/2010 2:28 PM 64288]

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0402000.00C\symds.sys [8/1/2010 2:40 PM 328752]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0402000.00C\symefa.sys [8/1/2010 2:40 PM 173104]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100709.001\BHDrvx86.sys [7/9/2010 9:44 PM 691248]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0402000.00C\cchpx86.sys [8/1/2010 2:39 PM 501888]

R1 dk2drv;DK2 WindowsNT Driver;c:\windows\system32\drivers\dk2drv.sys [2/24/2008 9:07 PM 49592]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0402000.00C\ironx86.sys [8/1/2010 2:39 PM 116784]

R2 HPFECP06;HPFECP06;c:\windows\system32\drivers\hpfecp06.sys [5/25/2004 2:07 PM 38176]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [4/25/2010 10:23 PM 304464]

R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.2.0.12\ccsvchst.exe [8/1/2010 2:39 PM 126392]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/10/2007 10:49 PM 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/1/2010 1:53 PM 102448]

R3 GTICARD;GTICARD;c:\windows\system32\drivers\gticard.sys [2/6/2003 7:23 PM 59328]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100803.001\IDSXpx86.sys [8/4/2010 4:14 PM 331640]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [4/25/2010 10:23 PM 20952]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/23/2009 10:44 AM 135664]

S3 DK2USB;DK2usb Driver;c:\windows\system32\drivers\DK2USB.sys [2/24/2008 9:07 PM 18232]

S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [7/12/2010 1:55 AM 1352832]

--- Other Services/Drivers In Memory ---

*Deregistered* - revfs

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2007-08-24 01:34 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe

.

Contents of the 'Scheduled Tasks' folder

2010-08-04 c:\windows\Tasks\Ad-Aware Update (Weekly).job

- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-07-12 08:55]

2010-08-05 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-05-17 04:02]

2010-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-23 17:44]

2010-08-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-23 17:44]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.ixquick.com/

uInternet Connection Wizard,ShellNext = hxxp://www.dot.ca.gov/hq/traffops/saferesr/trafdata/index.htm

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

.

- - - - ORPHANS REMOVED - - - -

Notify-WgaLogon - (no file)

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-08-04 19:15

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.2.0.12\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

Completion time: 2010-08-04 19:22:26

ComboFix-quarantined-files.txt 2010-08-05 02:22

Pre-Run: 15,016,906,752 bytes free

Post-Run: 15,145,472,000 bytes free

- - End Of File - - 10183C409C322982E9A3D495CC6272F9

[Elise]

Hi isao,

Yes, you can re-enable them and you are right, its much better to have them turned on.

Can you please let me know if you are connected through a router to the internet? Also, what problems do you still have at this point?

[isao]

Elise

[Elise]

Hi isao,

You are right indeed, we'll do some doublechecking before calling it clean. Your last log looked clean, but some leftovers might still be there.

Please launch MBAM, update it and run a full scan. Post me the resulting log.

[isao]

Hi Elise -

I updated MBAM and ran a full scan. The resulting log is posted below. So far, so good; the MBAM full scan did not appear to find anything.

Later today, I will update and run full scans with Norton Security Suite and Ad-Aware. Please let me know if I should post the results of these scans as well, or if there are other scans I should run.

I am keeping my fingers crossed, hoping the computer actually is clean . . .

I will be traveling and not have internet access this weekend. So, please excuse me if it takes me a couple days to reply to your next post.

Thanks,

isao

___________________________________

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4399

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

8/6/2010 2:13:02 PM

mbam-log-2010-08-06 (14-13-02).txt

Scan type: Full scan (C:\|)

Objects scanned: 281652

Time elapsed: 2 hour(s), 5 minute(s), 48 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[Elise]

Thanks for letting me know you'll be gone for the weekend, its no problem.

I'd like you to run the following scan to check for leftovers. No need for either AdAware or Norton (unless you want of course), because I doubt they'll turn up something except for quarantined items or items in system restore.

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
   
2. Click the button.
   
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. 
      
   2. Click on to download the ESET Smart Installer. Save it to your desktop.
      
   3. Double click on the icon on your desktop.
      
      
   4. Check
      
   5. Click the button.
      
   6. Accept any security warnings from your browser.
      
   7. Check
      
   8. Push the Start button.
      
   9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      
   10. When the scan completes, push
       
   11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
       Note - when ESET doesn't find any threats, no report will be created.
       
   12. Push the button.
       
   13. Push
       
       

[isao]

Elise -

Thank you for your suggesting I scan the computer with ESET OnlineScan. I ran the scan last night, and it found "win32/olmarik.zc trojan" in two files, cleaned, and quarantined them. The report from ESET OnlineScan is shown below.

I also ran full scans with Ad-Aware and Norton. However, you were correct in thinking they would not find anything

If there are other scans I should run, please let me know.

Thanks again,

isao

__________________________________

C:\Qoobox\32788R22FWJFW\termdd.sys Win32/Olmarik.ZC trojan cleaned - quarantined

C:\System Volume Information\_restore{4DB066B1-ECB2-4042-82BD-5CA135493541}\RP7\A0001793.sys Win32/Olmarik.ZC trojan cleaned - quarantined

[Elise]

No need for other scans. These two detections were in System restore and Combofix quarantine. Both will be reset/deleted in the next steps.

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean

Please do the following to remove the remaining programs from your PC:

• Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    
  • Delete DDS and GMER (this is a random named file).
    

Please read these advices, in order to prevent reinfecting your PC:

1. Install and update the following programs regularly:
   • an outbound firewall
     A comprehensive tutorial and a list of possible firewalls can be found here.
     
   • an AntiVirus Software
     It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
     
   • an Anti-Spyware program
     Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
     SUPERAntiSpyware is another good scanner with high detection and removal rates.
     Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
     
   • Spyware Blaster
     A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
     
   • MVPs hosts file
     A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
     

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

• Miekies' prevention suggestions
  
• So How did I get infected?
  
• Microsoft - 'Security at home'
  
• Calendar of Updates: See which updates have been released.
  
• How to backup your Data with Cobian Backup:because you never know, when your harddisk might fail :wink:
  
• Commonly Used Freeware Replacements: a nice list of freeware programs in all categories, that are regarded as useful by the users of this forum.
  
• osalt: Find (free) open source alternatives to known commercial software.
  

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

[isao]

Elise -

I am very pleased to see the words "All Clean".

I have uninstalled Combofix, and deleted DDS and GMER. Should I do anything to DeFogger? Perhaps just delete the executable file?

I will go through the advice you provided on preventing re-infection.

I want to thank you again for all your help. I will, of course, be happily making a donation. I wonder though if it would be appropriate for me to also provide some feedback to your organization, commending you for all the help you provided to me. If it would be appropriate for me to do so, please let me know how I might be able to do that.

Thank you so much,

isao

[Elise]

If you disabled CD emulators with Defogger, you can re-enable them first before deleting it.

I wonder though if it would be appropriate for me to also provide some feedback to your organization

It would be appropriate, but its a bit difficult since I am not working for an organization here. I help out at this site, but I am not working for MBAM. We have an online community of volunteers that works at different sites that offer malware removal. More information you can see by clicking the UNITE banner in my signature.

I hope that answers your question.

[isao]

Elise -

For you, and for any who may see this forum entry in the future, please know that your assistance was truly excellent. Your advice was always effective, timely, and good-natured as well. I am very grateful, not only for your technical assistance, but also for your demonstrating that there are very good and very smart people in this world.

Thank you for all your help.

isao

[Elise]

Thank you for your kind words, you make me blush! You are most welcome.

I will request this topic to be closed.