Can't run MBE

[1bjg1]

Hi,

Ran a quick MBE scan. no infections.

Then ran full scan, eventually (after 10-11hrs) this message came up - MBAM_ERROR_FILE_SCAN(0,28) think I pressed ok, immediately received same message as all previous times -

"Microsoft Windows. Malwaresbytes has stopped working. A problem caused the program to stop working correctly, Windows will close the program & notify you if a solution is available."

When i reinstalled all the old files where saved to "old" & that is where the program stopped again!

C:\Windows.old\Users\David\app Data\Roaming\Micrsoft\Internet Explorer\Quick Launch\Window Switcher.Ink

(Before it shut down I could see there were three infections)

So next, I downloaded DeFogger- no error messages. (Did not ask to reboot)

Then DDS

DDS (Ver_10-03-17.01) - NTFSx86

Run by David at 9:06:39.85 on Wed 28/07/2010

Internet Explorer: 8.0.6001.18928

Microsoft

Attach.zip

[1bjg1]

Hi, still hoping to get some help. Really need to use my desk top soon!

Any advice greatly appreciated.

By the way, meant to type MBAM scan & problem!! Was very late.

Thank you in anticipation,

Beth

[Maniac]

Hello Beth! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Step 1

Go into C:\Program Files\Malwarebytes' Anti-Malware and you will see a file called mbam.exe Right click on it and drop down to Rename change the name to firefox.com From mbam.exe to firefox.com . Please, restart your computer.

Step 2

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

1. MalwareBytes' Anti-Malware log
   
2. a new fresh DDS log only
   

[1bjg1]

Hello Beth! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

• The process of cleaning your system may take some time, so please be patient.
  
• Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  
• Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  
• Instructions that I give are for your system only!
  
• If you don't know or can't understand something please ask.
  
• Do not install or uninstall any software or hardware, while work on.
  
• Keep me informed about any changes.
  

Step 1

Go into C:\Program Files\Malwarebytes' Anti-Malware and you will see a file called mbam.exe Right click on it and drop down to Rename change the name to firefox.com From mbam.exe to firefox.com . Please, restart your computer.

Step 2

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

1. MalwareBytes' Anti-Malware log
   
2. a new fresh DDS log only
   

Hello Borislav,

Oh dear straight off I don't have a File of that name! There are mbamext.dll & mbam.dll amongst others.

Thanks

[Maniac]

In this case:

http://forums.malwarebytes.org/index.php?showtopic=29028

[1bjg1]

I was half way through replying & lost everything. Hope I haven't done it twice?

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4373

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18928

31/07/2010 8:08:08 PM

mbam-log-2010-07-31 (20-08-08).txt

Scan type: Quick scan

Objects scanned: 127960

Time elapsed: 7 minute(s), 19 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_10-03-17.01) - NTFSx86

Run by David at 20:31:17.91 on Sat 31/07/2010

Internet Explorer: 8.0.6001.18928

Microsoft

Attach__2_.zip

[Maniac]

**Note: If you need more detailed information, please visit the web page of ComboFix in BleepingComputer. **

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

Please download ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Open Tools -> Options -> Main tab
     
   • Set to Always ask me where to Save the files.
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

[1bjg1]

ComboFix 10-07-31.02 - David 01/08/2010 9:46.1.2 - x86

Microsoft

[Maniac]

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however may need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  
• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
  
• Now click on Advanced Settings and select the following:
  

• • Remove found threats
    
  • Scan archives
    
  • Scan for potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth Technology
    

[*]Now click on:

[*]The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.

[*]When completed the Online Scan will begin automatically.

[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!

[*]Now click on:

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

[1bjg1]

Downloaded ESET Online Scanner, ran scan- 4hrs, 460,774 files. Nil infection. no log file.

[Maniac]

You kidding me... 4 hours...

Please download to your Desktop: Dr.Web CureIt

• After the file has downloaded, disable your current Anti-Virus and disconnect from the Internet
  
• Doubleclick the drweb-cureit.exe file, then click the Start button, then the OK button to perform an Express Scan.
  
• This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it.
  
• Once the short scan has finished, Click on the Complete scan radio button.
  
• Then click on the Settings menu on top, the select Change Settings or press the F9 key. You can also change the Language
  
• Choose the Scanning tab and I recomend leaving the Heuristic analysis enabled (this can lead to False Positives though)
  
• On the File types tab ensure you select All files
  
• Click on the Actions tab and set the following:
  
  • Objects Infected objects = Cure, Incurable objects = Move, Suspicious objects = Report
    
  • Infected packages Archive = Move, E-mails = Report, Containers = Move
    
  • Malware Adware = Move, Dialers = Move, Jokes = Move, Riskware = Move, Hacktools = Move
    
  • Do not change the Rename extension - default is: #??
    
  • Leave the default save path for Moved files here: %USERPROFILE%\DoctorWeb\Quarantine\
    
  • Leave prompt on Action checked
    

  [*]On the Log file tab leave the Log to file checked.

  [*]Leave the log file path alone: %USERPROFILE%\DoctorWeb\CureIt.log

  [*]Log mode = Append

  [*]Encoding = ANSI

  [*]Details Leave Names of file packers and Statistics checked.

  [*]Limit log file size = 2048 KB and leave the check mark on the Maximum log file size.

  [*]On the General tab leave the Scan Priority on High

  [*]Click the Apply button at the bottom, and then the OK button.

  [*]On the right side under the Dr Web Anti-Virus Logo you will see 3 little buttons. Click the left VCR style Start button.

  [*]In this mode it will scan Boot sectors of all disks, All removable media, and all local drives

  [*]The more files and folders you have the longer the scan will take. On large drives it can take hours to complete.

  [*]When the Cure option is selected, an additional context menu will open. Select the necessary action of the program, if the curing fails.

  [*]Click 'Yes to all' if it asks if you want to cure/move the files.

  [*]This will move it to the %USERPROFILE%\DoctorWeb\Quarantine\ folder if it can't be cured. (in this case we need samples)

  [*]After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list

  [*]Save the report to your Desktop. The report will be called DrWeb.csv

  [*]Close Dr.Web Cureit.

  [*]Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.

  [*]After reboot, post the contents of the log from Dr.Web you saved previously to your Desktop in your next reply with a new hijackthis log.

  

[1bjg1]

Whew, all done. Hope that's right!

mcupdate.exe;C:\Program Files\McAfee.com\Agent;Probably DLOADER.Trojan;;

7d751f52f35a0.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d751f52f35a0.bup;Adware.Comet;;

7d751f52f35a0.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d881913621f0.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d881913621f0.bup;Probably Trojan.Packed.Based;;

7d881913621f0.bup\stream001;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d881913621f0.bup;Probably Trojan.Packed.Based;;

7d881913621f0.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d881d733191340.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d881d733191340.bup;Probably Trojan.Packed.Based;;

7d881d733191340.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d888411c1660.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d888411c1660.bup;Probably Trojan.Packed.Based;;

7d888411c1660.bup\stream001;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d888411c1660.bup;Probably Trojan.Packed.Based;;

7d888411c1660.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d88f7112bd60.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d88f7112bd60.bup;Probably Trojan.Packed.Based;;

7d88f7112bd60.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d89137272e6b0.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d89137272e6b0.bup;Probably Trojan.Packed.Based;;

7d89137272e6b0.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d891ac13416b0.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d891ac13416b0.bup;Probably Trojan.Packed.Based;;

7d891ac13416b0.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d8a11720c2460.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d8a11720c2460.bup;Probably Trojan.Packed.Based;;

7d8a11720c2460.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d8a1fa3421a10.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d8a1fa3421a10.bup;Probably Trojan.Packed.Based;;

7d8a1fa3421a10.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d8b1b1111112bb0.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d8b1b1111112bb0.bup;Probably Trojan.Packed.Based;;

7d8b1b1111112bb0.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d8b1c81319790.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d8b1c81319790.bup;Probably Trojan.Packed.Based;;

7d8b1c81319790.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d8c1341fa30.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d8c1341fa30.bup;Probably Trojan.Packed.Based;;

7d8c1341fa30.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d91178151e4a0.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d91178151e4a0.bup;Probably Trojan.Packed.Based;;

7d91178151e4a0.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d9210e2b1c1c00.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d9210e2b1c1c00.bup;Probably Trojan.Packed.Based;;

7d9210e2b1c1c00.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d9210e2e1a2610.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d9210e2e1a2610.bup;Probably Trojan.Packed.Based;;

7d9210e2e1a2610.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d9210f631060.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d9210f631060.bup;Probably Trojan.Packed.Based;;

7d9210f631060.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d9210fc1e1510.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d9210fc1e1510.bup;Probably Trojan.Packed.Based;;

7d9210fc1e1510.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

7d9214818332d00.bup\stream000;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine\7d9214818332d00.bup;Probably Trojan.Packed.Based;;

7d9214818332d00.bup;C:\Windows.old\ProgramData\McAfee\VirusScan\Quarantine;Container contains infected objects;Moved.;

sdccinfo.dll;C:\Windows.old\Windows\System32;Trojan.Click.27213;Deleted.;

[Maniac]

Good!

How are things now?

[1bjg1]

Do I have to do anything about the above results?

Ran a quick scan on Malwarebytes, no infection.

Then did a full scan, after nearly three hours & 362378 objects, the same problem-

"Microsoft Windows. Malwaresbytes has stopped working. A problem caused the program to stop working correctly, Windows will close the program & notify you if a solution is available."

Could see there were three infected still.

When I reinstalled Windows was I supposed to partion the hard drive or something. Don't know if I did, or how I should! Does that "hide" the old files? & protect the new install, otherwise what was the point of doing it? Sorry, really a little out of my depth.

Well at least the computer was able to download the Windows updates after the install. So it was worth doing it for that.

Many thanks for your help Borislav.

Beth

[Maniac]

Please run this scan in Safe mode with Networking:

http://www.microsoft.com/resources/documen...t_failsafe.mspx

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[1bjg1]

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4386

Windows 6.0.6002 Service Pack 2 (Safe Mode)

Internet Explorer 8.0.6001.18928

4/08/2010 8:28:33 AM

mbam-log-2010-08-04 (08-28-33).txt

Scan type: Quick scan

Objects scanned: 129066

Time elapsed: 5 minute(s), 19 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[Maniac]

And.... you still have a problem?

[1bjg1]

Well if I still can't run a full scan, don't I still have a problem?

[Maniac]

It seems....

Please do the following to see if it resolves the issue.

Temporarily disable your Anti-Virus and other security software while installing and running.

Windows XP:

• Click on Start and select Control Panel
  
• Open Add/Remove Programs
  
• Uninstall Malwarebytes' Anti-Malware
  
• Restart your computer very important
  
• Download and run mbam-clean.exe from here
  
• It will ask to restart your computer, please allow it to do so very important
  
• After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.
    

Try again.

[1bjg1]

After 362633 objects scanned, same error-

MBAM_ERROR_FILE_SCAN(0,28)

There were three objects infected, file it was stopped on was C:\Windows.old\Users\David\AppData\Roaming\Micrsoft\Internet Explorer\QuickLaunch\WindowSwitcher.Ink

When I clicked OK it scanned for less than a second & then usual Windows message came up & it closed the program.

"Microsoft Windows. Malwaresbytes has stopped working. A problem caused the program to stop working correctly, Windows will close the program & notify you if a solution is available."

Log was empty.

Thanks.

[Maniac]

Please do an online scan with Kaspersky WebScanner

1. Read through the requirements and privacy statement and click on Accept button.
   
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
   
3. When the downloads have finished, click on Settings.
   
4. Make sure the following is checked.
   
   • Spyware, Adware, Dialers, and other potentially dangerous programs
     Archives
     Mail databases
     

[*]Click on My Computer under Scan.

[*]Once the scan is complete, it will display the results. Click on View Scan Report.

[*]You will see a list of infected items there. Click on Save Report As....

[*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

[*]Please post this log in your next reply.

[1bjg1]

Ok, have done that. No infections, no log file. ??

[Maniac]

I suggest you to uninstall:

McAfee Security Scan Plus

McAfee SecurityCenter

As you already know this protection is so poor.

Good free alternatives are:

http://www.free-av.com/

http://www.avast.com/en-eu/index

Choose one of them, download and install it. Perform a full scan and let me know about the resaults.

[1bjg1]

Well I didn't know McAFee was so poor. Pity I just bought two new subscriptions!

Any way, have uninstalled it & installed Avira. Log File -

vira AntiVir Personal

Report file date: Friday, 6 August 2010 18:42

Scanning for 2682432 virus strains and unwanted programs.

The program is running as an unrestricted full version.

Online services are available:

Licensee : Avira AntiVir Personal - FREE Antivirus

Serial number : 0000149996-ADJIE-0000001

Platform : Windows Vista

Windows version : (Service Pack 2) [6.0.6002]

Boot mode : Normally booted

Username : SYSTEM

Computer name : DAVID-PC

Version information:

BUILD.DAT : 10.0.0.567 32097 Bytes 19/04/2010 15:07:00

AVSCAN.EXE : 10.0.3.0 433832 Bytes 1/04/2010 05:37:38

AVSCAN.DLL : 10.0.3.0 46440 Bytes 1/04/2010 05:57:04

LUKE.DLL : 10.0.2.3 104296 Bytes 7/03/2010 11:33:04

LUKERES.DLL : 10.0.0.1 12648 Bytes 10/02/2010 16:40:49

VBASE000.VDF : 7.10.0.0 19875328 Bytes 6/11/2009 02:05:36

VBASE001.VDF : 7.10.1.0 1372672 Bytes 19/11/2009 12:27:49

VBASE002.VDF : 7.10.3.1 3143680 Bytes 20/01/2010 10:37:42

VBASE003.VDF : 7.10.3.75 996864 Bytes 26/01/2010 09:37:42

VBASE004.VDF : 7.10.4.203 1579008 Bytes 5/03/2010 04:29:03

VBASE005.VDF : 7.10.6.82 2494464 Bytes 15/04/2010 10:17:49

VBASE006.VDF : 7.10.7.218 2294784 Bytes 2/06/2010 10:20:44

VBASE007.VDF : 7.10.9.165 4840960 Bytes 23/07/2010 10:26:53

VBASE008.VDF : 7.10.9.166 2048 Bytes 23/07/2010 10:26:56

VBASE009.VDF : 7.10.9.167 2048 Bytes 23/07/2010 10:26:58

VBASE010.VDF : 7.10.9.168 2048 Bytes 23/07/2010 10:27:00

VBASE011.VDF : 7.10.9.169 2048 Bytes 23/07/2010 10:27:01

VBASE012.VDF : 7.10.9.170 2048 Bytes 23/07/2010 10:27:03

VBASE013.VDF : 7.10.9.198 157696 Bytes 26/07/2010 10:27:21

VBASE014.VDF : 7.10.9.255 997888 Bytes 29/07/2010 10:28:51

VBASE015.VDF : 7.10.10.28 139264 Bytes 2/08/2010 10:29:04

VBASE016.VDF : 7.10.10.52 127488 Bytes 3/08/2010 10:29:16

VBASE017.VDF : 7.10.10.84 137728 Bytes 6/08/2010 10:29:34

VBASE018.VDF : 7.10.10.85 1536 Bytes 6/08/2010 10:29:37

VBASE019.VDF : 7.10.10.86 1536 Bytes 6/08/2010 10:29:43

VBASE020.VDF : 7.10.10.87 1536 Bytes 6/08/2010 10:29:44

VBASE021.VDF : 7.10.10.88 1536 Bytes 6/08/2010 10:29:46

VBASE022.VDF : 7.10.10.89 1536 Bytes 6/08/2010 10:29:47

VBASE023.VDF : 7.10.10.90 1536 Bytes 6/08/2010 10:29:48

VBASE024.VDF : 7.10.10.91 1536 Bytes 6/08/2010 10:29:50

VBASE025.VDF : 7.10.10.92 1536 Bytes 6/08/2010 10:29:51

VBASE026.VDF : 7.10.10.93 1536 Bytes 6/08/2010 10:29:53

VBASE027.VDF : 7.10.10.94 1536 Bytes 6/08/2010 10:29:56

VBASE028.VDF : 7.10.10.95 1536 Bytes 6/08/2010 10:29:57

VBASE029.VDF : 7.10.10.96 1536 Bytes 6/08/2010 10:29:58

VBASE030.VDF : 7.10.10.97 1536 Bytes 6/08/2010 10:30:00

VBASE031.VDF : 7.10.10.99 9728 Bytes 6/08/2010 10:30:02

Engineversion : 8.2.4.32

AEVDF.DLL : 8.1.2.1 106868 Bytes 6/08/2010 10:36:21

AESCRIPT.DLL : 8.1.3.42 1364347 Bytes 6/08/2010 10:36:13

AESCN.DLL : 8.1.6.1 127347 Bytes 6/08/2010 10:35:46

AESBX.DLL : 8.1.3.1 254324 Bytes 6/08/2010 10:36:31

AERDL.DLL : 8.1.8.2 614772 Bytes 6/08/2010 10:35:37

AEPACK.DLL : 8.2.3.3 471414 Bytes 6/08/2010 10:35:01

AEOFFICE.DLL : 8.1.1.8 201081 Bytes 6/08/2010 10:34:47

AEHEUR.DLL : 8.1.2.10 2830711 Bytes 6/08/2010 10:34:38

AEHELP.DLL : 8.1.13.2 242039 Bytes 6/08/2010 10:31:56

AEGEN.DLL : 8.1.3.18 393589 Bytes 6/08/2010 10:31:31

AEEMU.DLL : 8.1.2.0 393588 Bytes 6/08/2010 10:30:50

AECORE.DLL : 8.1.16.2 192887 Bytes 6/08/2010 10:30:36

AEBB.DLL : 8.1.1.0 53618 Bytes 6/08/2010 10:30:27

AVWINLL.DLL : 10.0.0.0 19304 Bytes 14/01/2010 05:03:38

AVPREF.DLL : 10.0.0.0 44904 Bytes 14/01/2010 05:03:35

AVREP.DLL : 10.0.0.8 62209 Bytes 18/02/2010 09:47:40

AVREG.DLL : 10.0.3.0 53096 Bytes 1/04/2010 05:35:46

AVSCPLR.DLL : 10.0.3.0 83816 Bytes 1/04/2010 05:39:51

AVARKT.DLL : 10.0.0.14 227176 Bytes 1/04/2010 05:22:13

AVEVTLOG.DLL : 10.0.0.8 203112 Bytes 26/01/2010 02:53:30

SQLITE3.DLL : 3.6.19.0 355688 Bytes 28/01/2010 05:57:58

AVSMTP.DLL : 10.0.0.17 63848 Bytes 16/03/2010 08:38:56

NETNT.DLL : 10.0.0.0 11624 Bytes 19/02/2010 07:41:00

RCIMAGE.DLL : 10.0.0.26 2550120 Bytes 28/01/2010 06:10:20

RCTEXT.DLL : 10.0.53.0 97128 Bytes 9/04/2010 07:14:29

Configuration settings for the scan:

Jobname.............................: Complete system scan

Configuration file..................: C:\Program Files\Avira\AntiVir Desktop\sysscan.avp

Logging.............................: low

Primary action......................: interactive

Secondary action....................: ignore

Scan master boot sector.............: on

Scan boot sector....................: on

Boot sectors........................: C:, D:,

Process scan........................: on

Extended process scan...............: on

Scan registry.......................: on

Search for rootkits.................: on

Integrity checking of system files..: off

Scan all files......................: All files

Scan archives.......................: on

Recursion depth.....................: 20

Smart extensions....................: on

Macro heuristic.....................: on

File heuristic......................: medium

Start of the scan: Friday, 6 August 2010 18:42

Starting search for hidden objects.

The scan of running processes will be started

Scan process 'taskeng.exe' - '24' Module(s) have been scanned

Scan process 'svchost.exe' - '30' Module(s) have been scanned

Scan process 'vssvc.exe' - '49' Module(s) have been scanned

Scan process 'avscan.exe' - '81' Module(s) have been scanned

Scan process 'avscan.exe' - '29' Module(s) have been scanned

Scan process 'avcenter.exe' - '101' Module(s) have been scanned

Scan process 'avgnt.exe' - '49' Module(s) have been scanned

Scan process 'sched.exe' - '56' Module(s) have been scanned

Scan process 'avshadow.exe' - '33' Module(s) have been scanned

Scan process 'avguard.exe' - '64' Module(s) have been scanned

Scan process 'jucheck.exe' - '61' Module(s) have been scanned

Scan process 'WUDFHost.exe' - '33' Module(s) have been scanned

Scan process 'SearchIndexer.exe' - '64' Module(s) have been scanned

Scan process 'svchost.exe' - '7' Module(s) have been scanned

Scan process 'svchost.exe' - '53' Module(s) have been scanned

Scan process 'SeaPort.exe' - '68' Module(s) have been scanned

Scan process 'svchost.exe' - '42' Module(s) have been scanned

Scan process 'sidebar.exe' - '82' Module(s) have been scanned

Scan process 'jusched.exe' - '62' Module(s) have been scanned

Scan process 'MSASCui.exe' - '39' Module(s) have been scanned

Scan process 'taskeng.exe' - '49' Module(s) have been scanned

Scan process 'DriverCure.exe' - '47' Module(s) have been scanned

Scan process 'taskeng.exe' - '80' Module(s) have been scanned

Scan process 'taskeng.exe' - '25' Module(s) have been scanned

Scan process 'Explorer.EXE' - '143' Module(s) have been scanned

Scan process 'svchost.exe' - '57' Module(s) have been scanned

Scan process 'Dwm.exe' - '32' Module(s) have been scanned

Scan process 'spoolsv.exe' - '82' Module(s) have been scanned

Scan process 'Ati2evxx.exe' - '36' Module(s) have been scanned

Scan process 'svchost.exe' - '93' Module(s) have been scanned

Scan process 'svchost.exe' - '86' Module(s) have been scanned

Scan process 'SLsvc.exe' - '23' Module(s) have been scanned

Scan process 'svchost.exe' - '37' Module(s) have been scanned

Scan process 'svchost.exe' - '144' Module(s) have been scanned

Scan process 'svchost.exe' - '96' Module(s) have been scanned

Scan process 'svchost.exe' - '64' Module(s) have been scanned

Scan process 'Ati2evxx.exe' - '33' Module(s) have been scanned

Scan process 'svchost.exe' - '57' Module(s) have been scanned

Scan process 'svchost.exe' - '38' Module(s) have been scanned

Scan process 'svchost.exe' - '40' Module(s) have been scanned

Scan process 'winlogon.exe' - '31' Module(s) have been scanned

Scan process 'lsm.exe' - '22' Module(s) have been scanned

Scan process 'lsass.exe' - '59' Module(s) have been scanned

Scan process 'services.exe' - '33' Module(s) have been scanned

Scan process 'csrss.exe' - '14' Module(s) have been scanned

Scan process 'wininit.exe' - '26' Module(s) have been scanned

Scan process 'csrss.exe' - '14' Module(s) have been scanned

Scan process 'smss.exe' - '2' Module(s) have been scanned

Starting master boot sector scan:

Master boot sector HD0

[iNFO] No virus was found!

Master boot sector HD1

[iNFO] No virus was found!

Start scanning boot sectors:

Boot sector 'C:\'

[iNFO] No virus was found!

Boot sector 'D:\'

[iNFO] No virus was found!

Starting to scan executable files (registry).

The registry was scanned ( '964' files ).

Starting the file scan:

Begin scan in 'C:\' <OS>

C:\Windows.old\Users\David\AppData\Local\Microsoft\Windows Live Mail\Wn.com (d_b 67f\Deleted Items\3C6E79C4-00000619.eml

[0] Archive type: MIME

[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus

--> file0.html

[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus

Begin scan in 'D:\' <RECOVERY>

Beginning disinfection:

C:\Windows.old\Users\David\AppData\Local\Microsoft\Windows Live Mail\Wn.com (d_b 67f\Deleted Items\3C6E79C4-00000619.eml

[DETECTION] Contains recognition pattern of the HTML/Spoofing.Gen HTML script virus

[NOTE] The file was moved to the quarantine directory under the name '48b9b9ae.qua'.

End of the scan: Friday, 6 August 2010 22:31

Used time: 3:39:45 Hour(s)

The scan has been done completely.

50755 Scanned directories

986454 Files were scanned

2 Viruses and/or unwanted programs were found

0 Files were classified as suspicious

0 files were deleted

0 Viruses and unwanted programs were repaired

1 Files were moved to quarantine

0 Files were renamed

0 Files cannot be scanned

986452 Files not concerned

75837 Archives were scanned

0 Warnings

1 Notes

724791 Objects were scanned with rootkit scan

0 Hidden objects were found

What next? Should I try Malwarebytes again?

[Maniac]

Yeah..

• Launch Malwarebytes' Anti-Malware
  
• Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  
• Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.