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Kousei

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Kousei

Kousei

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Hello forum help, I'm new here, appreciate any help I can get here. :] Basically any time I try to go to www.facebook.com and not any other site, it redirects me to mediaplex.com. I did some research and it seems this could be a huge problem. I tried spybot, ad-aware, a virus scan and nothing seems to have gotten rid of this so from past experience I've found using hijack this is a good way to find out if something's affecting me. I took a look through the log myself and didn't notice anything but then again I'm not a computer specialist. So here's my log and I hope you guys can help me. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 12:11:19 PM, on 3/13/2010

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe

C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Razer\Arctosa\razerhid.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe

C:\Program Files (x86)\Java\jre6\bin\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\Razer\Arctosa\razertra.exe

C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe

C:\Program Files (x86)\ASUS\AI Manager\Page\iGear\GearHelp.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Sizer\sizer.exe

C:\Users\Scars of Wisdom\Desktop\Xpadder.exe

C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://kotaku.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\COMPAN~1\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Windows Live Family Safety Browser Helper Class - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files (x86)\Windows Live\Family Safety\fssbho.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\COMPAN~1\Installs\cpn\YTSING~1.DLL

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\COMPAN~1\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Arctosa] "C:\Program Files\Razer\Arctosa\razerhid.exe"

O4 - HKLM\..\Run: [unlockerAssistant] "C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe"

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [RunAIShell] C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [steam] "c:\program files (x86)\steam\steam.exe" -silent

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files (x86)\ICQ6.5\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files (x86)\ICQ6.5\ICQ.exe

O13 - Gopher Prefix:

O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) - http://support.microsoft.com/mats/DiagWebControl.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Device Handle Service - ASUSTeK Computer Inc. - C:\Windows\SysWOW64\AsHookDevice.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NMSAccessU - Unknown owner - C:\Program Files (x86)\CDBurnerXP\NMSAccessU.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 12542 bytes

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SweetTech

SweetTech

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My name is SweetTech. I would be glad to take a look at your log and help you with solving any malware problems. I'd be grateful if you would note the following:

  • Logs from malware removal programs (DDS is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post.
  • Please make sure to carefully read any instruction that I give you.
    Reading too lightly will cause you to miss important steps, which could have destructive effects.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Please do not use the Attachment feature for any log file (only exception is for OTS logs). Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together :lol:
    Because of this, you must reply within three days. I will post a reminder should you seem to fail to do this, however, if you fail to reply within two days then,
    unless I have been notified of your absence in advance, the topic shall be closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTS

To ensure that I get all the information this log will need to be attached (instructions at the end) if it is to large to attach then upload to Mediafire and post the sharing link.

Download OTS to your Desktop

  • Close ALL OTHER PROGRAMS.
  • Double-click on OTS.exe to start the program.
  • Check the box that says Scan All Users
  • Under Additional Scans click the "Extras" button
  • In the custom scans section copy and paste in the following


    netsvcs

    %SYSTEMDRIVE%\*.exe

    /md5start

    eventlog.dll

    scecli.dll

    netlogon.dll

    cngaudit.dll

    sceclt.dll

    ntelogon.dll

    logevent.dll

    iaStor.sys

    nvstor.sys

    atapi.sys

    IdeChnDr.sys

    viasraid.sys

    AGP440.sys

    vaxscsi.sys

    nvatabus.sys

    viamraid.sys

    nvata.sys

    nvgts.sys

    iastorv.sys

    ViPrt.sys

    eNetHook.dll

    ahcix86.sys

    KR10N.sys

    nvstor32.sys

    ahcix86s.sys

    nvrd32.sys

    symmpi.sys

    adp3132.sys

    mv61xx.sys

    /md5stop

    %systemroot%\*. /mp /s

    CREATERESTOREPOINT

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles

    %systemroot%\system32\drivers\*.sys /lockedfiles

    %systemroot%\System32\config\*.sav


  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post.

To attach a file, do the following:

  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on attach_add.png to insert the attachment into your post

NEXT:

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection
    so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
    gmer_zip.gif
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.

NEXT:

Please make sure you include the following items in your next post:

1.
Any comments or questions you may have that you'd like for me to answer in my next post to you.

2.
The log that was produced after running the OTS scan.

3.
The log that was produced after running the GMER scan.

4.
An update on how your computer is currently running.

It would be helpful if you could answer each question in the order asked, as well as numbering your answers.

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Kousei

Kousei

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1. When I ran gmer, it mentioned that C:Windows\system32\config\system: was in use, not sure what the problem was..I disabled everything and closed all programs.

2. Here's the OTS scan log..

3. Gmer came up with absolutely nothing so there's nothing to post.

4. The problem still exists. Still only with facebook, tried many other website and no other problems.

OTS.Txt

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SweetTech

SweetTech

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We will not be party to obvious use of key gens, cracks, warez or other illegal means of downloading software, music, videos ect. This means no P2P evidence will be supported. Logs that show these in them, will given the option to remove the P2P items. Keygens, cracks, warez and similar will have the thread closed period. It's theft and against the law.

Peer to Peer Program

While reviewing your logs I noticed that you currently have Peer to Peer program(s) installed on your computer.

You currently have the following P2P programs installed:

  • uTorrent
  • SoulSeek

Most of the infections that we see today are through P2P file sharing. By uninstalling the programs that I mentioned above you will be doing yourself a favor. It's impossible to trust the source of what is being downloaded from them and a file may or may not be what it appears to be.

Should you decide to keep these programs installed on your computer PLEASE do not use these programs while we are getting your P.C. cleaned up.

How to Uninstall the P2P Programs:

  • Click on Start > Control Panel and double click on Programs and Features.
  • Locate uTorrent and click on the Uninstall button to uninstall it.
  • Repeat for SoulSeek and abgx360 v1.0.2.
  • Close Control Panel when done.

PLEASE NOTE: When your uninstalling the P2P Program(s) some questions are worded in various ways to try and deceive you and keep you from uninstalling their Program.

NEXT:

Please download Rooter.exe and save to your desktop.

alternate download link

  • Double-click on Rooter.exe to start the tool. If using Vista, right-click and Run as Administrator...
  • Click the Scan button to begin.
  • Once the scan is complete, Notepad will open with a report named Rooter_#.txt (where # is the number assigned to the report).
  • A folder will be created at the %systemdrive% (usually, C:\Rooter$) where the log will be saved.
  • Rooter will automatically close. If it doesn't, just press the Close button.
  • Copy and paste the contents of Rooter_#.txt in your next reply.

Important: Before performing a scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.

  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

Post the log that is produced after running the Rooter scan.

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Kousei

Kousei

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Alright SweetTech, here it is. I removed soulseek, abgx and utorrent from my computer before doing the scan. On a side note on a different website I noticed that my browser said I didn't have adobe installed when I clearly did, I also tried IE to see if Firefox was the problem but after a restart, it fixed the problem.

Rooter_1.txt

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SweetTech

SweetTech

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Running OTS Fix

Start OTS Copy/Paste the information inside the codebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill All Processes]
[Unregister Dlls]
[Registry - Safe List]
< HOSTS File > ([2006/09/18 16:37:24 | 000,000,761 | ---- | M] - 20 lines) -> C:\Windows\SysNative\Drivers\etc\hosts
YN -> Reset Hosts -> 
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {5C255C8A-E604-49b4-9D64-90988571CECB} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< 64bit-Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> "Locked" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> "Locked" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "UnlockerAssistant" -> C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe ["C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe"]
< Run [HKEY_USERS\S-1-5-21-2913236317-814230174-4002188810-1000\] > -> HKEY_USERS\S-1-5-21-2913236317-814230174-4002188810-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "PlayNC Launcher" -> []
< 64bit-SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YN -> "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}" [HKLM] -> Reg Error: Key error. [WebCheck]
< SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YN -> "{E6FB5E20-DE35-11CF-9C87-00AA005127ED}" [HKLM] -> Reg Error: Key error. [WebCheck]
< Vista Active Application Exception Rules > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules
YN -> {56F837D9-ED1E-4004-BA5D-F77FA74A517F} -> profile=public | protocol=17 | dir=in | action=allow | name=μtorrent (udp-in) | app=c:\program files (x86)\utorrent\utorrent.exe | 
YN -> {D0A5FAF9-3717-4968-8A3D-EF202F8C3A1E} -> profile=public | protocol=6 | dir=in | action=allow | name=μtorrent (tcp-in) | app=c:\program files (x86)\utorrent\utorrent.exe | 
YN -> TCP Query User{4C03364E-2CFE-4FFA-A980-A691102C3A08}C:\program files (x86)\utorrent\utorrent.exe -> profile=private | protocol=6 | dir=in | action=allow | name=μtorrent | app=c:\program files (x86)\utorrent\utorrent.exe | 
YN -> TCP Query User{99FBD498-ED25-4F27-9F3D-C92D73DABE07}C:\program files (x86)\soulseekns\slsk.exe -> profile=private | protocol=6 | dir=in | action=allow | name=soulseek | app=c:\program files (x86)\soulseekns\slsk.exe | 
YN -> UDP Query User{3349A1F0-2538-4B32-A83C-B330CF2CDAC6}C:\program files (x86)\soulseekns\slsk.exe -> profile=private | protocol=17 | dir=in | action=allow | name=soulseek | app=c:\program files (x86)\soulseekns\slsk.exe | 
YN -> UDP Query User{A8B6CB80-66CB-4829-BFB4-55272B0BC74B}C:\program files (x86)\utorrent\utorrent.exe -> profile=private | protocol=17 | dir=in | action=allow | name=μtorrent | app=c:\program files (x86)\utorrent\utorrent.exe | 
[Registry - Additional Scans - Safe List]
< 64bit-Protocol Handlers [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\
YN -> livecall:{828030A1-22C1-4009-854F-8E305202313F} [HKLM] -> Reg Error: Key error.[Reg Error: Key error.]
YN -> ms-help:{314111c7-a502-11d2-bbca-00c04f8ec294} [HKLM] -> Reg Error: Key error.[Reg Error: Key error.]
YN -> ms-itss:{0A9007C0-4076-11D3-8789-0000F8105754} [HKLM] -> Reg Error: Key error.[Reg Error: Key error.]
YN -> msnim:{828030A1-22C1-4009-854F-8E305202313F} [HKLM] -> Reg Error: Key error.[Reg Error: Key error.]
YN -> wlmailhtml:{03C514A3-1EFB-4856-9F99-10D7BE1653C0} [HKLM] -> Reg Error: Key error.[Reg Error: Key error.]
< Protocol Handlers [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\
YN -> livecall:{828030A1-22C1-4009-854F-8E305202313F} [HKLM] -> C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll[Reg Error: Value error.]
YN -> msnim:{828030A1-22C1-4009-854F-8E305202313F} [HKLM] -> C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll[Reg Error: Value error.]
[Files/Folders - Created Within 30 Days]
NY ->  The Boondock Saints II All Saints Day[2009]DvDrip[Eng]-FXG -> C:\Users\Scars of Wisdom\Desktop\The Boondock Saints II All Saints Day[2009]DvDrip[Eng]-FXG
NY ->  1 C:\Windows\*.tmp files -> C:\Windows\*.tmp
[Files/Folders - Modified Within 30 Days]
NY ->  245 C:\Users\Scars of Wisdom\AppData\Local\Temp\*.tmp files -> C:\Users\Scars of Wisdom\AppData\Local\Temp\*.tmp
[Alternate Data Streams]
NY -> @Alternate Data Stream - 115 bytes -> C:\ProgramData\TEMP:A8ADE5D8
NY -> @Alternate Data Stream - 121 bytes -> C:\ProgramData\TEMP:DFC5A2B2
[Empty Temp Folders]
[Reboot]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTS will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

NEXT:

Scanning with MalwareBytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

NEXT:

ESET Online Scanner

I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.

Please don't go surfing while your resident protection is disabled!

Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the esetOnline.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    2. Click on esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
    3. Double click on the esetSmartInstallDesktopIcon.png icon on your desktop.

    4. Check esetAcceptTerms.png
    5. Click the esetStart.png button.
    6. Accept any security warnings from your browser.
    7. Check esetScanArchives.png
    8. Make sure that the option "Remove found threats" is Unchecked
    9. Push the Start button.
    10. ESET will then download updates for itself, install itself, and begin
      scanning your computer. Please be patient as this can take some time.
    11. When the scan completes, push esetListThreats.png
    12. Push esetExport.png, and save the file to your desktop using a unique name, such as
      ESETScan. Include the contents of this report in your next reply.
    13. Push the esetBack.png button.
    14. Push esetFinish.png


      NEXT:
      Please make sure you include the following items in your next post:

      1.
      Any comments or questions you may have that you'd like for me to answer in my next post to you.

      2.
      The log that was produced after running the OTS fix.

      3.
      The log that was produced after running MalwareBytes' Anti-Malware.

      4.
      The log that was produced after running the ESET Online Scanner.

      5.
      An update on how your computer is currently running.


      It would be helpful if you could answer each question in the order asked, as well as numbering your answers.
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SweetTech

SweetTech

Posted
Posted

Update FireFox

While in Firefox go to the Help menu.

Locate Check for Updates.

Allow Firefox to install the latest update. Which is 3.6

NEXT:

OTS Clean-Up

  • Make sure you have an Internet Connection.
  • Double-click OTS.exe to run it. (Vista users, please right click on OTS.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTS to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You should be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

NEXT:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which may be infected anyway).

To turn off Windows Vista System Restore:

1. Click Start.

2. Right-click the Computer icon, and then click Properties.

3. Click on System Protection under the Tasks column on the left side

4. Click on Continue on the "User Account Control" window that pops up

5. Under the System Protection tab, find Available Disks

6. Uncheck the box for any drive you wish to disable system restore on

7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.

8. Click OK

9. When you have finished, restart the computer and follow the instructions in the next section to turn on System Restore.

To turn on Windows Vista System Restore:

1. Click Start.

2. Right-click the Computer icon, and then click Properties.

3. Click on System Protection under the Tasks column on the left side

4. Click on Continue on the "User Account Control" window that pops up

5. Under the System Protection tab, find Available Disks

6. Place a checkmark in the box for any drive you wish to enable System Restore on

7. Click OK

NEXT:

All Clean Speech

===>
Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process.
<===

Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

    [*]ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

    [*]MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    [*]WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

    • Green to go
    • Yellow for caution
    • Red to stop

    WOT has an addon available for both Firefox and IE

    [*]Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from Here

    • If you choose to use Firefox, I highly recommend this add-on to keep your PC even more secure.
      • NoScript - for blocking ads and other potential website attacks

[*]Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

[*]ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

[*]In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:

Think Prevention.
PC Safety and Security--What Do I Need?.

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

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