Virus problems, please help

[davidnclemens]

Hello. Today I received a Trojan virus or so and I am struggling to get rid of it. A while ago I had a similar virus and I ran malwarebytes anti malware and it worked perfectly. However this time it wont work. I tried to run MBAM and it didnt work, gave me an error message saying the exe file is infected, so I tried restarting my computer and running it right when the computer started and it finally ran, but the virus is still here even after doing several full scans. Then I tried downloading Avira anti virus but am not able to even run the set up file because every time I try to load it it prompts me to choose an application to open it with, probably due to the virus. I also tried doing a system restore (Im using Vista by the way), but it wont let me do that either. I am starting to feel totally hopeless and am getting desperate, can someone please help me out in eradicating this virus? Thanks in advance.

[mountaintree16]

Hello David, and welcome to the forums here at Malwarebytes.org

Sounds like you have a tough little bugger

I hope you have your UAC turned on on your Vista

Please read the following so that you can begin the cleaning process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

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If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

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Thank you