Antivirus System PRO - Arrrgh!

dmccartney · November 17, 2009

This afternoon I ran a quick scan, then a full scan. Three items were removed. (From the coffee house, as I can't connect with my personal computer at work.)

It seemed to have removed the ickyness.

When I got home and turned my laptop on it was back.

I ran a second full scan and then the Hijack This. That was very tricky. It was trying to block the program, but I was persistent and finally got it to install.

Results of all are below.

There is an icon in my system tray and a lot of pop ups saying my computer is infected. Along with a lot of lovely porn sites courtesy of IE.

Any help from you awesome people would be most appreciated.

Thanks in advance,

Dottie

Quick scan results:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

11/16/2009 3:27:04 PM

mbam-log-2009-11-16 (15-27-04).txt

Scan type: Quick Scan

Objects scanned: 1

Time elapsed: 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

First Full Scan Results:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

11/16/2009 4:30:36 PM

mbam-log-2009-11-16 (16-30-36).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 218653

Time elapsed: 1 hour(s), 2 minute(s), 12 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Second Full Scan Results:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

11/16/2009 10:23:19 PM

mbam-log-2009-11-16 (22-23-19).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 218552

Time elapsed: 2 hour(s), 24 minute(s), 51 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\AvScan (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP465\A0026335.dll (Trojan.BHO) -> Quarantined and deleted successfully.

HijackThis Results:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:09:48 PM, on 11/16/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Logitech\SetPoint\LBTWiz.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Documents and Settings\Bunny\Local Settings\Application Data\ijsrsr\anvqsysguard.exe

C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

C:\Program Files\Skype\Phone\Skype.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\WINDOWS\system32\mqsvc.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\WINDOWS\system32\mqtgsvc.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\WINDOWS\system32\NOTEPAD.EXE

O1 - Hosts: ::1 localhost

O1 - Hosts: 91.212.127.227 aviraplatinum2009.microsoft.com

O1 - Hosts: 91.212.127.227 aviraplatinum2009.com

O1 - Hosts: 91.212.127.227 www.aviraplatinum2009.com

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - c:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll

O2 - BHO: BHO - {B6D223F6-C185-49a2-BA7E-A03E84744702} - C:\WINDOWS\system32\iehelper.dll

O2 - BHO: HP Print Clips - {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} - c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)

O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

O4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [bluetooth Connection Assistant] LBTWIZ.EXE -silent

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [kodfsvwo] C:\Documents and Settings\Bunny\Local Settings\Application Data\ijsrsr\anvqsysguard.exe

O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [Power2GoExpress] NA

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [kodfsvwo] C:\Documents and Settings\Bunny\Local Settings\Application Data\ijsrsr\anvqsysguard.exe

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: HP Smart Select - {58ECB495-38F0-49cb-A538-10282ABF65E7} - c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cab

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--

End of file - 12278 bytes

deltalima · November 17, 2009

Hi dmccartney,

Welcome to the forum.

My nickname is deltalima and I will be helping you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me.

Please note the following:

I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for this issue on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
If after 3 days you have not responded to this topic, it will be closed, and you will need to start a new one.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.

Uninstall List

Open HijackThis.
Look under System tools.
Click on the Open Uninstall Manager... button.
Click on the Save list... button.
It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
Notepad will open. Please copy and paste the contents of this log in your next reply.

deltalima · November 17, 2009

Hi dmccartney,

Rkill

Note: If your security software warns about Rkill, please ignore and allow the download to continue.

Please download Rkill.com ... by Grinler. Save it to your Desktop.

Double click on the Rkill Desktop icon.
A command window will open then disappear upon completion, this is normal.

Please leave Rkill on the Desktop unless instructed otherwise.

DO NOT REBOOT until completing the next stage.

Now please run Malwarebytes Antimalware again, update the definitions and then run a full scan.

Please post back the Malwarebytes scan log and a new HijackThis log

dmccartney · November 17, 2009

Hi deltalima!

Thanks so much. The malware is really fighting me. If I keep trying eventually I can get any program to open.

Here's the uninstall text:

32 Bit HP CIO Components Installer

Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)

Adobe Flash Player 10 ActiveX

Adobe Reader 8.1.2

Adobe Shockwave Player

AIM 6

Apple Mobile Device Support

Apple Software Update

Bonjour

CDDRV_Installer

Critical Update for Windows Media Player 11 (KB959772)

DVD Suite

High Definition Audio Driver Package - KB888111

HijackThis 2.0.2

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

HP Customer Participation Program 9.0

HP Doc Viewer

HP Help and Support

HP Imaging Device Functions 9.0

HP Integrated Module with Bluetooth wireless technology

HP OCR Software 9.0

HP Photosmart All-In-One Software 9.0

HP Photosmart Essential 2.01

HP Product Detection

HP Quick Launch Buttons 6.30 H3

HP QuickPlay 2.3

HP Smart Web Printing

HP Solution Center 9.0

HP Update

HP User Guides 0100

HP Wireless Assistant

HPSSupply

Intel® Graphics Media Accelerator Driver

iTunes

Java 6 Update 2

KhalInstallWrapper

LabelPrint

LightScribeTemplateLabeler

Logitech Desktop Messenger

Logitech Registration

Logitech SetPoint

Malwarebytes' Anti-Malware

McAfee SecurityCenter

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB953297)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Motorola SM56 Data Fax Modem

Mozilla Firefox (2.0.0.20)

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 6.0 Parser (KB933579)

Outlook Express Manager [OXM]

PHOTOfunSTUDIO -viewer-

Power2Go

PowerDirector

QuickTime

REALTEK GbE & FE Ethernet PCI-E NIC Driver

Realtek High Definition Audio Driver

RICOH R5C83x/84x Flash Media Controller Driver Ver.3.52.02

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB973704)

Security Update for Microsoft Office Excel 2007 (KB973593)

Security Update for Microsoft Office Outlook 2007 (KB972363)

Security Update for Microsoft Office PowerPoint 2007 (KB957789)

Security Update for Microsoft Office Publisher 2007 (KB969693)

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB969613)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB969604)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB938464-v2)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950759)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953838)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974455)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Skype web features

Skype

dmccartney · November 17, 2009

Hi dmccartney,
Rkill
Note: If your security software warns about Rkill, please ignore and allow the download to continue.
Please download Rkill.com ... by Grinler. Save it to your Desktop.
Double click on the Rkill Desktop icon.
A command window will open then disappear upon completion, this is normal.
Please leave Rkill on the Desktop unless instructed otherwise.
DO NOT REBOOT until completing the next stage.
Now please run Malwarebytes Antimalware again, update the definitions and then run a full scan.
Please post back the Malwarebytes scan log and a new HijackThis log

deltalima,

I can't use my personal computer from work. Pesky rules.

I will do all of the above when I get home tonight. It might be a bit late......

Thanks!

d

dmccartney · November 18, 2009

Greetings deltalima,

I've run everything as instructed. It *appears* that my laptop is OK. However, when I rebooted the system performed a checkdisk, afterwards it hour glassed for about 5-7 minutes before finally loading up. That was pretty scary.

Additionally, there are now a couple of things in my system tray that are not normally a part of the start up: Windows messenger (which I never, ever use) and my camera's software program.

Please let me know what you think and if there are any additional actions I should take.

Thanks,

Dottie

Malwarebytes log file:

I removed the infected files, although you did not instruct me to do so.

Malwarebytes' Anti-Malware 1.41

Database version: 3191

Windows 5.1.2600 Service Pack 3

11/17/2009 8:47:05 PM

mbam-log-2009-11-17 (20-46-48).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 225842

Time elapsed: 1 hour(s), 2 minute(s), 46 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b6d223f6-c185-49a2-ba7e-a03e84744702} (Trojan.FakeAlert) -> No action taken.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kodfsvwo (Trojan.FakeAlert.N) -> No action taken.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\Bunny\Local Settings\Temp\575.exe (Trojan.Agent) -> No action taken.

C:\System Volume Information\_restore{A80475B6-CF6D-4B3A-BD21-B16C67DB5304}\RP465\A0027347.exe (Trojan.Agent) -> No action taken.

HijackThis log file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:12:06 PM, on 11/17/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\LogiShrd\Bluetooth\LBTServ.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\mqsvc.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\system32\mqtgsvc.exe

C:\WINDOWS\System32\svchost.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Logitech\SetPoint\LBTWiz.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe

C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe