False Positive - https://help.netflix.com

[Lunar_Umbra]

When attempting to browse https://help.netflix.com , access to the apiproxy-helpcenter-nlb-c7098e1ee413230a.elb.us-west-2.amazonaws.com domain is blocked as Phishing.

Text pasted from one of the events logged; seems to primarily affect Chromium based browsers.  I was able to navigate the Netflix help site without issue in Firefox.

-Log Details-
Protection Event Date: 10/18/23
Protection Event Time: 6:09 PM
Log File: 1b808dc0-6e1c-11ee-8469-f02f743417a5.json

-Software Information-
Version: 4.6.4.286
Components Version: 1.0.2163
Update Package Version: 1.0.76329
License: Premium

-System Information-
OS: Windows 11 (Build 22621.2428)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data-
Category: Phishing
Domain: apiproxy-helpcenter-nlb-c7098e1ee413230a.elb.us-west-2.amazonaws.com
IP Address: 34.217.252.38
Port: 443
Type: Outbound
File: C:\Program Files\Google\Chrome\Application\chrome.exe

Attached two additional logged events .txt files.

 

Website_FP2.txt Website_FP1.txt

[BjelakovicL]

Hi,

Thank you for reporting. This will be fixed in the next database update.