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spybot@mxt... help!!


nicko75

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Hi there, just read the thread on removing spybot@mxt dated 8 nov 2007 mrhorus87. Just wondered if you could take a look at my log results from the scans and give me any further advice. Cheers and thanks for the help so far!!!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 23:22:51, on 16/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {23B760D6-C98B-450B-9B32-26C7775CDF83} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /FU "C:\WINDOWS\TEMP\E_S79.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase4009.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{598B7FE4-242A-4D56-9AE4-797BC62BC28C}: NameServer = 212.139.132.22 212.139.132.23

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

--

End of file - 5859 bytes

Incident Status Location

Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@adserver.easyad[2].txt

Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@bravenet[1].txt

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@com[2].txt

Spyware:Cookie/888 Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@int.sitestat[1].txt

Spyware:Cookie/Cassava Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@int.sitestat[2].txt

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@toplist[1].txt

Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@xiti[1].txt

Potentially unwanted tool:Application/AntivirusGolden Not disinfected C:\Documents and Settings\nick owen\Local Settings\Temporary Internet Files\Content.IE5\SZL5HIBK\asg_install[1].exe[AntiSpygolden 5.1.exe]

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\owner@com[1].txt

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Owner\Cookies\owner@toplist[1].txt

Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe

Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 20:38:56 16/11/2007

+ Scan result:

C:\Documents and Settings\nick owen\Local Settings\Temporary Internet Files\Content.IE5\65L1O5ZZ\install_en[1].exe -> Not-A-Virus.Downloader.Win32.WinFixer.au : No action taken.

C:\Documents and Settings\nick owen\Local Settings\Temporary Internet Files\Content.IE5\CXQB8PIB\setup_en[1].exe -> Not-A-Virus.Downloader.Win32.WinFixer.au : No action taken.

C:\System Volume Information\_restore{812000F5-FA70-4501-81E9-F728C4FE0311}\RP106\A0004727.exe -> Not-A-Virus.Downloader.Win32.WinFixer.au : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@2o7[1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@msnportal.112.2o7[2].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@msnservices.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@atdmt[2].txt -> TrackingCookie.Atdmt : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@serving-sys[2].txt -> TrackingCookie.Serving-sys : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : No action taken.

C:\Documents and Settings\nick owen\Cookies\nick_owen@m.webtrends[2].txt -> TrackingCookie.Webtrends : No action taken.

::Report end

Activescan.txt

Report_Scan_20071116_203856.txt

hijack.txt

Activescan.txt

Report_Scan_20071116_203856.txt

hijack.txt

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Hi nicko75 and welcome to Malwarebytes. You didn't take action when you scanned with AVG. Please disable TeaTimer in Spybot Search & Destroy for now and scan again with AVG, this time let the program remove what it finds. Get a free trial of RogueRemoverPro from the link in my signature and run a scan with it also. Post the new AVG log and a new HJT log back into your next post. AVG first then HJT.

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cheers for the reply. here's the logs you asked for, hope i've got them right this time!!

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 23:53:59 17/11/2007

+ Scan result:

C:\Documents and Settings\nick owen\Cookies\nick_owen@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\nick owen\Cookies\nick_owen@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\nick owen\Cookies\nick_owen@pandasoftware.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\nick owen\Cookies\nick_owen@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

::Report end

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 00:05:10, on 18/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe

C:\Program Files\RogueRemover PRO\RogueRemoverPRO.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {23B760D6-C98B-450B-9B32-26C7775CDF83} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /FU "C:\WINDOWS\TEMP\E_S79.tmp" /EF "HKCU"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase4009.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

--

End of file - 5451 bytes

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Please fix this line with HJT:

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

Then please get a free trial of RogueRemoverPro from the link in my signature and scan with it. Remove everything it finds. Then run Panda scan again and post the log please, along with a new HJT log.

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here are the new logs jean, did the rogue remover scan and nothing was found, then panda and hjt.

Incident Status Location

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@2o7[2].txt

Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@adserver.easyad[2].txt

Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@bravenet[1].txt

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@com[2].txt

Spyware:Cookie/888 Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@int.sitestat[1].txt

Spyware:Cookie/Cassava Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@int.sitestat[2].txt

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@toplist[1].txt

Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\nick owen\Cookies\nick_owen@xiti[1].txt

Potentially unwanted tool:Application/AntivirusGolden Not disinfected C:\Documents and Settings\nick owen\Local Settings\Temporary Internet Files\Content.IE5\SZL5HIBK\asg_install[1].exe[AntiSpygolden 5.1.exe]

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\owner@com[1].txt

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Owner\Cookies\owner@toplist[1].txt

Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe

Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 23:10:38, on 19/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\RogueRemover PRO\RogueRemoverPRO.exe

C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {23B760D6-C98B-450B-9B32-26C7775CDF83} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /FU "C:\WINDOWS\TEMP\E_S79.tmp" /EF "HKCU"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase4009.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{598B7FE4-242A-4D56-9AE4-797BC62BC28C}: NameServer = 212.139.132.22 212.139.132.23

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

--

End of file - 5383 bytes

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Panda does show an infection.

Files\Content.IE5\SZL5HIBK\asg_install[1].exe[AntiSpygolden 5.1.exe]

Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe

Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe

Get this program http://www.ccleaner.com/download and run a scan and remove all it says there is to remove. Then run Panda again and post the log please.

Remove this line with HJT

O2 - BHO: (no name) - {23B760D6-C98B-450B-9B32-26C7775CDF83} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)

Be sure to give me feed back too.

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did what you advised, here are the new logs. Not getting any pop ups now, but want to make sure there is nothing dodgy still on there!!

Incident Status Location

Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\owner@com[1].txt

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Owner\Cookies\owner@toplist[1].txt

Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe

Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 23:32:54, on 20/11/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIE.EXE /FU "C:\WINDOWS\TEMP\E_S79.tmp" /EF "HKCU"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase4009.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

--

End of file - 5157 bytes

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Hi nicko75 no I did not forget. Yesterday was a holiday and I'm not feeling real great either.

Your log looks clean. We need to now reset a clean System Restore point. If you don't and you need to use System Restore you will reinfect yourself. Go to Start>Control Panel>System. Click on the System Restore tab and put a check in Turn off System Restore. Then click OK.

Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many of these infections can be avoided with an added layer of prevention. All recommended programs are free and easy on system resources. You should install them as part of your protection arsenol. Keep Spybot Search & Destroy and always immunize when you update. You will also need at least one other scanning program AVG is good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and antivirus are also essential. The Windows firewall in XP is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

RogueRemover

hpHosts

For an excellent list of reliable free firewalls and antivirus programs see here .

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It's always nice to hear someone appreciates the effort. I am not alone in this endeavor by any means. :angry: Since this is resolved I will close the topic to prevent other from posting in it.

The fixes in this topic are for this machine only. Applying them to your system can result in ruination. Start your own topic and someone will be happy to assist you.

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