Pre- HJT Post Instructions

[JeanInMontana]

Hello and welcome to Malwarebytes

Please follow these basic steps first before posting any logs.

First, update your current Anti-Virus to the latest definitions and then perform a Full scan of your system.

If you don't currently have Anti-Virus please download and install

Avira AntiVir Personal - FREE Antivirus

Then update to the latest definitions and perform a Full scan of your system.

Second, Our program, Malwarebytes' Anti-Malware can detect and remove most Malware with no further actions required for

free

.

Please download

Malwarebytes' Anti-Malware

to your desktop.

• Double-click
  mbam-setup.exe
  and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to the following:
  
  
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
    
    
  [*]
  Then click
  Finish
  .
  [*]
  If an update is found, it will download and install the latest version.
  [*]
  Once the program has loaded, select
  Perform quick scan
  , then click
  Scan
  .
  [*]
  When the scan is complete, click
  OK
  , then
  Show Results
  to view the results.
  [*]
  Be sure that everything is checked, and click
  Remove Selected
  .
  [*]
  When completed, a log will open in Notepad and if required the program will ask you to reboot to remove locked files.

We hope our application has helped you eradicate this malicious Malware. If your current anti-virus solution let this infection through please consider purchasing the PRO version of Malwarebytes' Anti-Malware for additional protection.

If you're still experiencing issues after running the above procedures then please follow the instructions below.

• Print these instructions for easier reading and access during this process.
• Set your email to receive replies to your posts and ensure that you are allowing email from
  Malwarebytes.org
  
  
• This is how you will know someone has answered your posts and you should then return and read and follow their instructions.
  
  

• Scan and Log Procedures

[*]

Please download this program

Trend Micro

http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe'>