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Hoping you guys can help me out I don't know what to do. Got the windows police virus at first it was letting me into things and I was deleting all the files created by it. I then went into regedit and started chewing it up some more. I noticed a few files that were missing in the Nortons folder so I put them on a thumb drive from another computer when I plugged that thumb drive back into the pc it too now had the virus, yeah I know, stupid me. Anyway everyone who made a video or description on how to remove says to just download Malwarebytes and run it. Sigh, if life were only that easy. I downloaded it, changed the name, did all the little tips and tricks I could find but when you go into the Malwarebytes folder there is no EXE file. Regedit no longer works, neither does taskmgr, nortons, spybot search and destroy, nada. Even folder options is gone from the tools drop menu, I must have the cutting edge new release, aren't I lucky. Anyone have any tips on what to do? By the way these are Netbooks with no cd drive, although if I must I can purchase a drive and run something like Knoppix and delete every file that was created yesterday. Thanks in advance.

PS sorry if you have answered this question millions of times I did a lot of searching on many sites and I'm still at war with this program.

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  • 2 weeks later...

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a New Hijackthis log. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Take a read in this thread on instructions on how to post a Hijackthis log and other further instructions:

http://www.malwarebytes.org/forums/index.php?showtopic=9573

Please note that the forum is very busy and if I don’t hear from you in five days this thread will be closed.

With Regards,

Extremeboy

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