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Problem after the first run of MBAM

paulpaulwong

By paulpaulwong
in Resolved Malware Removal Logs

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paulpaulwong

paulpaulwong

Posted
Posted

Dear all,

Nice to meet you all! I just joined this Forum and this is my first post!

AVG found Trojan Horse Downloader.Generic8.BRZC in C:\Windows\system32\userenv.dll this morning!

After searching through the Internet, I have downloaded and installed MBAM!

Everything seems fine until the first reboot after removing the 7 trojan infections by MBAM.....

The system shows:

STOP:c000021a Unknown Hard Error

Unknown Hard Error

I can't even get in SAFE Mode,

can anyone shows me how to get back the Log files from the system?

I have only got the HJT log file before the system failure as below!

please help!!

Thanks in advance!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:44:57, on 18/9/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\BUFFALO\Encrdisk\ENCRDLG.exe

C:\WINDOWS\system32\svchost.exe

C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\AVG\AVG8\avgtray.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Unlocker\UnlockerAssistant.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe

C:\Program Files\DAEMON Tools Lite\daemon.exe

C:\Program Files\MOOV.now.com.hk\MOOV Fasta\MoovClient.exe

C:\Program Files\Tudou\滄厒Tudou\TudouVa.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerQuick.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\BUFFALO\HDManage\HDManage.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\AVG\AVG8\avgscanx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\AVG\AVG8\avgui.exe

R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live 登入小幫手 - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [Grid Service] "C:\Program Files\GridService\peer.exe" -n Grid

O4 - HKLM\..\Run: [AVG8_TRAY] "C:\Program Files\AVG\AVG8\avgtray.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [unlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKCU\..\Run: [MOOV Fasta] C:\Program Files\MOOV.now.com.hk\MOOV Fasta\MoovClient.exe

O4 - HKCU\..\Run: [TudouVAStart] C:\Program Files\Tudou\滄厒Tudou\TudouVa.exe

O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: Save YouTube Video - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP4.htm

O8 - Extra context menu item: 在新的前景索引標籤中開啟 - res://C:\Program Files\Windows Live Toolbar\Components\zh-hk\msntabres.dll.mui/230?4e8704678bda467f83c62bad40253234

O8 - Extra context menu item: 在新的背景索引標籤中開啟 - res://C:\Program Files\Windows Live Toolbar\Components\zh-hk\msntabres.dll.mui/229?4e8704678bda467f83c62bad40253234

O8 - Extra context menu item: 妏蚚iTudou狟婥誹醴 - C:\Program Files\iTudou\iTudou_Link.HTM

O9 - Extra button: 發佈至部落格 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: 使用 Windows Live Writer 發佈至部落格(&:P - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: HP 剪貼本 - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: HP 智慧型選取 - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - ESC Trusted Zone: http://*.update.microsoft.com

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab

O16 - DPF: {45091AA2-1574-4EC8-B520-4C27E29CF889} (GifFreezerCtrl Class) - http://www.gmarket.co.kr/challenge/n...gifFreezer.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} (KvpIspCtlD Control) - https://www.vpay.co.kr/kvpfiles/KVPISPCTLD.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FCE501C8-AE4E-4B81-BB0C-A6619A7E30CA}: NameServer = 192.168.1.1

O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\system32\msvidctl.dll

O18 - Protocol: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ipp - (no CLSID) - (no file)

O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll

O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\WINDOWS\system32\inetcomm.dll

O18 - Protocol: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll

O18 - Protocol: msdaipp - (no CLSID) - (no file)

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\WINDOWS\system32\msvidctl.dll

O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE} - C:\WINDOWS\system32\wiascr.dll

O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour 服務 (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod 服務 (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: SecureLockWare服務 (SecureLockWare_InputPassword) - BUFFALO INC. - C:\Program Files\BUFFALO\Encrdisk\ENCRDLG.exe

--

End of file - 17719 bytes

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newengwong

newengwong

Posted
Posted

yes i got the same problem!

Dear all,

Nice to meet you all! I just joined this Forum and this is my first post!

AVG found Trojan Horse Downloader.Generic8.BRZC in C:\Windows\system32\userenv.dll this morning!

After searching through the Internet, I have downloaded and installed MBAM!

Everything seems fine until the first reboot after removing the 7 trojan infections by MBAM.....

The system shows:

STOP:c000021a Unknown Hard Error

Unknown Hard Error

I can't even get in SAFE Mode,

can anyone shows me how to get back the Log files from the system?

I have only got the HJT log file before the system failure as below!

please help!!

Thanks in advance!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:44:57, on 18/9/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files\BUFFALO\Encrdisk\ENCRDLG.exe

C:\WINDOWS\system32\svchost.exe

C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\AVG\AVG8\avgtray.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Unlocker\UnlockerAssistant.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe

C:\Program Files\DAEMON Tools Lite\daemon.exe

C:\Program Files\MOOV.now.com.hk\MOOV Fasta\MoovClient.exe

C:\Program Files\Tudou\滄厒Tudou\TudouVa.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Common Files\AVerMedia\AVerQuick\AVerQuick.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\BUFFALO\HDManage\HDManage.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\AVG\AVG8\avgscanx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Program Files\AVG\AVG8\avgui.exe

R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live 登入小幫手 - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [Grid Service] "C:\Program Files\GridService\peer.exe" -n Grid

O4 - HKLM\..\Run: [AVG8_TRAY] "C:\Program Files\AVG\AVG8\avgtray.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [unlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Paul Wong\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKCU\..\Run: [MOOV Fasta] C:\Program Files\MOOV.now.com.hk\MOOV Fasta\MoovClient.exe

O4 - HKCU\..\Run: [TudouVAStart] C:\Program Files\Tudou\滄厒Tudou\TudouVa.exe

O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: Save YouTube Video - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP4.htm

O8 - Extra context menu item: 在新的前景索引標籤中開啟 - res://C:\Program Files\Windows Live Toolbar\Components\zh-hk\msntabres.dll.mui/230?4e8704678bda467f83c62bad40253234

O8 - Extra context menu item: 在新的背景索引標籤中開啟 - res://C:\Program Files\Windows Live Toolbar\Components\zh-hk\msntabres.dll.mui/229?4e8704678bda467f83c62bad40253234

O8 - Extra context menu item: 妏蚚iTudou狟婥誹醴 - C:\Program Files\iTudou\iTudou_Link.HTM

O9 - Extra button: 發佈至部落格 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: 使用 Windows Live Writer 發佈至部落格(&:P - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: HP 剪貼本 - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: HP 智慧型選取 - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - ESC Trusted Zone: http://*.update.microsoft.com

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab

O16 - DPF: {45091AA2-1574-4EC8-B520-4C27E29CF889} (GifFreezerCtrl Class) - http://www.gmarket.co.kr/challenge/n...gifFreezer.cab

O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} (KvpIspCtlD Control) - https://www.vpay.co.kr/kvpfiles/KVPISPCTLD.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{FCE501C8-AE4E-4B81-BB0C-A6619A7E30CA}: NameServer = 192.168.1.1

O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\system32\msvidctl.dll

O18 - Protocol: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ipp - (no CLSID) - (no file)

O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll

O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\WINDOWS\system32\inetcomm.dll

O18 - Protocol: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\system32\urlmon.dll

O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\system32\itss.dll

O18 - Protocol: msdaipp - (no CLSID) - (no file)

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\WINDOWS\system32\msvidctl.dll

O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\WINDOWS\system32\mshtml.dll

O18 - Protocol: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE} - C:\WINDOWS\system32\wiascr.dll

O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour 服務 (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod 服務 (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: SecureLockWare服務 (SecureLockWare_InputPassword) - BUFFALO INC. - C:\Program Files\BUFFALO\Encrdisk\ENCRDLG.exe

--

End of file - 17719 bytes

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newengwong

newengwong

Posted
Posted

hi wong,

how do you copy userenv.dll file back to Windows\system32 as I cannot even start window?

thx

Ant

I got the problem solved......

this problem is caused by AVG....

I copy the userenv.dll file back to Windows\system32 folder,

then my PC can startup normally!

after the PC has started,

update the AVG,

now the system becomes OK!

hope it can help u as well!

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